I made the extraordinary effort to join this site because I was upset with my experience. My wife called this establishment because one of our garage springs gave out. Their technician came quickly, did a good job, and took her money before I ever got home. The garage works well. However, the bill is exceptionally high. While labour is just $98 per hour, not too bad,...the parts are 2 or three times what I would buy them for at FULL RETAIL. A 4 inch pulley at $25! They are $11.99 at Home Depot, and rated five stars by ALL reviewers. Are theirs made of titanium?
If you want to pay at least twice the retail price of every single piece, then these are your guys!! Oh, and they replaced everything. Every cable, every latch, every spring, every pulley. Almost $700. What a huge dent in our budget. I know I could have had this done for under $400.
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