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    Doral Neurological Services

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    2 years ago

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    Design Neuroscience Center

    Design Neuroscience Center

    3.2
    (19 reviews)
    5.8 mi

    After moving to Miami from Ohio and trying to get an appointment with a neurologist was a…read more A nughtmare we intially booked an appointment with the university of Miami which was Four month waiting period for the appointment finally went to the appointment. The doctor gave us The runaround she was super rude and dismissive and wanted him to do unnecessary testing (a whole money making scheme) and all my husband required was a medical to get his drivers license renewed in Florida . Found this place and got an appointment within two weeks the girl that answered the phone and got us The appointment was super helpful and informative . The staff here is amazing ! Doctor Wilson highly recommend him , extremely knowledgeable and compassionate. Thank you Design Neuroscience! Keep up the great work Hunter

    I am a new patient so I had my files sent to the office from my previous physician and filled out…read moreall of my new registration paperwork on line prior to my visit. I arrived 30 minutes early for my appointment and was asked to fill out the same new paperwork on a table in the office. I waited 2.5 hours for my appointment in the waiting room before being called into the back to meet the doctor and then went through an additional verbal intake of the registration I just did. My meeting with the doctor was quick and felt adequate but overall my time in the office was unacceptable for the amount of time I had to wait and ultimately spoke with the doctor. Additionally, the staff was abrupt and rude and I had a question the following day and the gentleman who answered the phone said he'd pass along a note. I had to call back multiple times to speak with someone who was ultimately extremely rude, unhelpful and insulting (Marina?). If my insurance allows it, I will look for another doctor and change

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    First Choice Neurology

    First Choice Neurology

    2.1
    (22 reviews)
    1.3 mi

    Not happy with their telehealth appointment policy. My…read moreelderly mother had an appointment in person scheduled for 2:40 PM, but she wasn't feeling well so I called to see if we could have a telephone appointment instead and they informed me that the doctor only does them after five , I asked if he could give us a call at 2:40 since that is the time that he would've been with my mother and they said that he wouldn't do that, he only does them after 5 o'clock and of course there were appointments available for the rest of the week and into the next week To me, it makes no sense the doctor would add an appointment at the end of the day when instead of moving onto the next client ( assuming the next client is there early) at 2:40 he make a phone call at that moment and get that appointment done with, rather than staying later in the day. When I finally booked the televisit they sent me the confirmation and it was booked with the wrong doctor ! Arm yourself with patience because each time you call you will be on hold for a long time.

    I always say a doctor is a as good as her staff and that a staff can make or break an office…read more(doctor). Scheduled an appointment to see Dr. Renata Chalfin. The day before the appointment a young lady called to confirm the appointment, but asked me to arrive 30 minutes prior. I inquired why as my morning (as with many other patients) are hectic. She stated was to fill out the paperwork (let's keep in mind for most patients this type of paperwork take an average of 10 minutes to fill). I asked to have the paperwork forwarded so I could complete it before the appointment. She stated she could only send part of the paperwork and here comes the misrepresentation "You still have to arrive 30 minutes prior because the other part of the paperwork is not available on our portal and we can't send via email because of HIPPA". To which I stated "these are blank forms, there is not HIPPA concern or non compliance in this case. Plus I can print and take the forms instead of emailing them back if that is your concern". Caught on the act she became defensive and proceed to tell me (someone who spends her days in medical offices) every doctor's office requires 30 minutes arrival, which I told her there is n't such a thing. She was not satisfied in dealing with someone who understand medical offices protocols and proceed to talk over me not letting go of her demand for 30 minutes early arrival. At that point I had already made a decision, I would not be seeing the doctor as this type of staff makes being a patient very difficult. Dealing with health issues is a burden, there is absolutely no need to increase this burden because unprofessional and unprepared staff who may create a barrier to get refills, schedule appointments, discuss insurance matters, leave messages to the provider, , etc. No thank you.

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    Doral Neurological Services - neurologist - Updated August 2026

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