Fascinate was super great. The digital measurement ensured the granite fits perfectly for the space…read moreyou are putting the granite. The holes were drilled correctly and centered with the sink. The install team was fast and efficient. Recommend them over the other granite places in Walla Walla.

4-6 weeks for master bath remodel...demo on time September 21. Some days they came, some days for a…read morecouple of hours in the late afternoon/evening, some days not. Working shower at 10 weeks. Came to finish at 14 weeks but didn't. Finished and city signed off at 22 weeks. End of February. Work was good.

The team at Kitchen&Bath Restylers lead by Warren Smith were wonderful to work with. They listened…read moreand were very willing to work with your ideas while suggesting improvements you may not have thought of during the planning process. This, in our opinion, puts them head and shoulders above the rest. Their subcontractors were extremely skilled, polite and professional. Our large remodel was finished on time with no overages or surprises. Choose Warren and his team at Kitchen and Bath Restylers and you will be very happy with your updated home.

Wow, where to begin? From Brett in the main office to Kevin, Vicente, and Zach and may have been…read moresome others off and on but the crew did a great job! Totally gutted the original bathroom, the rebuild was completed in a week. Took out and replaced the tub, vanity, countertop, sink, toilet, all of it Crew was hard working and explained all that they were going to do and afterwards too. No surprises during the rebuild. Highly recommended for jobs such as this. Cost was close to what we expected.

From the owner: Serving the Tri-Cities community for over 24 years, we at IBK have grown to a full-service…read morecontractor specializing in Residential and Commercial remodeling. We can take care of your project from start to finish in an efficient amount of time, keeping the stress that you may have during a project to a minimum. We also have a full service custom cabinet shop in-house. IBK strives to deliver the best quality and service for each and every customer. We are typically in the field most of the day so appointments are strongly recommended if you plan on dropping by.

At first I believed this place to be a god send, due to the quality of cooking items available…read more Until we went to ask questions about the Shun Knives, he was completely smug and rude. Treating us as if we could never afford the Shun Set... Well we ended up purchasing about 8 knives from online. We would have loved to support a local business but the prices were way over priced. We walked to Macy's just a block away to see that a pots and pans set we looked at was $80 less at Macy's! If you want to look at cookware this is a good place to just look. I've found a few other reviews online to see that this place has the same complaint of there lacking in customer service. Don't ever shop here

We visited friends over the holiday and went by the store to shop for a few necessities. The owner…read morewas there and was nothing but lovely. He is Danish and may come off as a bit aloof, but give him a chance to tell you about his choices and you will be impressed. He is thoughtful, honest and extremely knowledgeable. I'd shop at the store again and again. Walla Walla is lucky to have him.

Thank goodness he has apparently sold this business. Casey Severe made NUMEROUS THOUGHTLESS…read moreMISTAKES installing new kitchen cabinets, drug his feet before finally admitting he made a mistake - like the fact HE ORDERED THE WRONG CABINETS and he thought I should like them better than the ones I selected!! - then pouted when the mistakes were pointed out, then disappeared for months leaving me with an unfinished kitchen when he said it would likely take 1 week to get water going again. I specifically stayed local and did not use a big box service like Home Depot, and I was treated so disrespectfully by this idiot. I finally refused to let him back into my home. He got a lawyer who told him she would not have allowed him back into her home either after what he did. We agreed on a steeply discounted final payment.

From the owner: Casey Leon's Cabinets, located in downtown Pendleton, OR, offers custom cabinetry for kitchens,…read morebathrooms or any of your storage needs. Visit our showroom located in downtown Pendleton, OR, or call for a free in-home consultation. Whether you are remodeling, adding or new construction, Casey Leon's Cabinets offers a wide variety of high quality custom cabinetry.

I've purchased several items from this company in the last few years without issue (from Mast…read moreGeneral, and from my mobile phone). I made a recent purchase to replace a plate I accidentally dropped and broke. The company's website wasn't functioning properly when I purchased a dinner plate....all of their dinner plates had the same SKU, so they sent me the wrong plate. When I contacted them (after confirming the issue was still present after receiving the plate), they blamed it on my mobile phone (several of their other items online didn't have this issue, and I shared several screenshots of the issue, and they gaslighted me saying it was my phone...I've worked on IT for years, and turned their website upside down before reaching out to them to get this resolved). The issue was fixed on their website after I brought it to their attention, and their "solution" for the customer experience was to pay to ship the wrong item back (I didn't have the packing materials to re-use anymore, because I recycled them before I could confirm it wasn't the correct item when I got home). We went back/forth a couple of days, and they refused to replace it in good faith so that I'd have the packing materials to return the wrong item in. They suggested I could purchase ANOTHER plate (keep in mind, the $20 plate cost $12.95 in shipping for this purchase), and use THAT shipping box to PAY to ship the wrong item back to them ($12.95 times 3 for a $20 plate). HORRIBLE customer experience and service. I've attached screenshots I shared with them, along with screenshots from our email exchange.

Let me start this with how unprofessional this "family owned" business is. I made several calls…read moretoday to try and have an order that was a disaster corrected. They refuse to speak to you on the phone, only Communication is through email. I finally spoke to a lady name Becky who actually laughed because I was upset that I'm not going to receive an order that I placed in December 12th. She passed the call off to Jeff, he told me that they are too busy to return calls. He gave me several excuses why. He told me that posting a review doesn't matter. I'm bet it doesn't. I'm sure I'm not the only Customer that they have treated poorly! They actually packed up two of the six mugs that I ordered and mail them to me. Both have no glaze in two spots. Shocking to me that somebody could pack these up and not notice that they are damaged. I guess they're too busy to look at their merchandise before they pack it up and send to the customer. Bottom line being no communication between employees and this family owned business has horrible customer service!

I had Jason tear out all of the old carpeting and replace it with Mohawk Revwood laminate flooring…read morein the hallway and family room, about 1000 sq. ft. and carpeting, 900 sq. ft., in the bedrooms. Jason is a very good communicator, unlike many contractors, and was on time daily. He knows what he is doing. He is very knowledgeable and experienced and does the job right. Very committed to make sure the customer is happy with his work. I would definitely have him back to do any flooring in the future.

Jason installed hardwood and carpeting for me. His work was insurmountable. His work ethics are top…read morenotch. I would highly recommend Jason. His work on a scale of 1 to 10 was a 10+