We just had Noah in to replace our 19 year old water heater…read more My husband and I can't say enough good things about how efficient he was. It was great!

I have never written a review. But this time I feel that Doug's Plumbing & Heating have earned my…read morestrong recommendation. My well water tank and pressure switch, and my gas water heater, needed to be replaced. This happened after heavy rains, and a failed sump pump, flooded my basement. Both were replaced by Mitch Sandlin. He was courteous and professional. Doug's uses a scheduling system that confirms your scheduled appointment, let's you know when the technician is en route, and when the job is completed. All via text message. Very convenient. I will use Doug's Plumbing & Heating again, and recommend their services. Robert Hanson

Very satisfied with the plumber and his work. Came at appointed time, diagnosed the problem and…read morefixed it in a timely manner. Will definitely recommend. The bill was less than I expected.

Very responsive. Prompt, good communication, and very professional. Fixed my toilet issues in less…read morethan 5 minutes. Highly recommend using these guys.

I have used Alltek several times since my last review, twice this year alone. Earlier this year, i…read morehad a toilet leak that they came and fixed right up. I had a far more serious issue two months ago. My water heater burst.... I heard a loud noise one late Friday afternoon and I walked into my garage to see water coming from the closet that houses my water heater, water softener and furnace. The heater had definitely burst and so I called Alltek for help. They guided me on the phone on what I needed to do to shut the water off to the heater and then someone came the next day. I obviously needed a new one. They could have installed a tank water heater that day but I decided to wait till they got a tankless in snd upgrade, just a few day wait. Once they got the tankless water heater, I had constant non-interrupted hot water. Didn't get it for a bad price either and it will eventually pay for itself in lower power and water bills. Service from Alltek cant be beat! They were there when my family needed them.

This company sold me an excellent HVAC (Air Condirioner and Furnace) in 2020, Unfortunately their…read moreservice after the sale leaves much to be desired. This all started at the time of installation. The crew performing the installation vented the refrigerant charge from my old system into a bucket of water instead of recovering or recycling as required by the Federal Clean Air Act EPA 608. I made a video on my cellphone and was planning to file a complaint with the EPA about the willful disregard of the regulation. I discussed this with their Service Manager and was asked not to do this. I agreed with him only if this incident was discussed with hie crew at their next meeting. My experience went downhill from here. I subscribe to their Planned Service Program and have received unsatisfactory experience. Only once in 6 visits has the technicion collected sufficient data to track any refrigerant leaks. The EPA 608 reqiires tracking the refrigerants used in home units from "cradle to grave". This means that any refrigerant added, lost or recovered must be reported. The visit in 2025 collected the baseline info for the first time. The visit this year was haphazard and nothing useful was recorded. I am not a satisfied customer of Alltek Plumbing and Heating

I had a great experience with this company. Jay was very professional, worked hard and did…read moreexcellent work. I highly recommend them.

Always use Lippincott for heating and plumbing at my office; always on time, do the job until it's…read morefinished correctly, and price isn't too bad. Never have had a problem with this company. Had a gas leak, they came out, figured out where it was coming from, and started the repair, took awhilw, but it was underground and a big project, but they still got it done in a short time span. Haven't had a problem since. Highly recommend these guys.

Our water main broke and we were able to get them to come very quickly, which was appreciated. What…read morewas not appreciated was the language by not only the employees, but the owner once he got there. He was mad at his employees, the tight space, and the inconvenience on a Friday, and he was not holding it back. The amount of times I (and my young child) heard the f word and that he was going to quit the job blew my mind. It was very clear and there was no confusion about what was being said. I can't help that my house is older, that a smaller person wasn't available to get into the tight space, or the fact it happened on a Friday. The "finished" job was shoddy, and will be fixed by someone else. After the last employee "cleaned up" we picked up drink bottles, supplies, and rocks through the basement. If you don't mind unprofessional, vulgar language and attitudes and having to fix things and clean up, then this may be your solution, but we will not be calling again. I would have rated two stars for how fast they came, but the fact that he told me over and over that he was marking this as an emergency. Just so unprofessional.

Guy came out to repair leak. Spent 3 hrs trying to find leak in crawl space never found leak would…read morehave taken less time if he actually went in the crawl space. called different contractor they went in the crawl space found and repaired leak. Now cook wants me to pay for there guy just looking in the opening and tell me there's no leak as I see water in my yard from a leak hahaha . also don't know what took 3 hrs this is a small 2 bedroom house on a crawl space . I understand help is hard to find and you sometimes have to take what you find. Tried to talk to her on the phone thinks conversation and discussion is arguing so she wants to sue me for her money and hung up on me whatever money isn't the issue justifying it's owed is . But might be some me wife just passed away 2 months ago take this for what it's worth

oh, let's start. They left a washing machine in 9 inch downspout with a trap at the end so it would…read moreback feed all over the floor. My mother-in-law had to use a bucket to catch the water. The line that was hooked to wasn't even glued to the drain pipe so it's just free floating my eight-year-old grandson with my a better job.

Please save your money and go elsewhere for your HVAC needs! Absolutely terrible experience, the…read morecompany took $500+ from us after I have all the proof shown out on a silver platter for their head tech he still refuses to pay it back. Our first tech (Dave) comes out Monday to add refrigerant to our brand new never used and freshly installed multi zone mini split. His instructions were to pressure test and vacuum the linesets and if it passed then the top the system off with 1.6lbs of refrigerant as stated by the manufacturer for what we calculated for additional lineset installed. This unit was fully charged from factory plus 100' of lineset! Dave was knowledgeable and knew exactly what it needed but found a leak on lineset "A" and called me to tell me to fix that before he released the refrigerant into the linesets in which I went home and fixed that leak per his instructions that evening after work. So far everything was going as planned and the first issue was my fault as I didn't tighten the lineset down good enough at the ceiling cassette no biggy. I then called in the next day which they scheduled me for Friday but said a different tech would be out because Dave was going out on vacation. Jake (the second tech) shows up on Friday a little after 9 for the same procedure and attempt number 2 to get the 1.6lbs of refrigerant finally added. THEN by 9:25 he calls me (I'm at work) stating "hes not familiar with multi zones where do I hook into the unit at". I told him the top port is the main to fill and he said "I'm hooked to that and instantly getting 300+ psi" which now I'm confused but trust it as he's a tech and I throw out the idea about maybe he needs to open the linesets valves to he can perform the pressure test?? Idk man why you calling me to ask? Well the day goes by, he charged us for 11.7lbs of refrigerant, and then stated the system had absolutely no refrigerant in it. Which is absolutely wrong- what had happened is he hooked into the wrong location and released the pre charge then tried to charge us for the mistake. I had my wife pay the guy as they demanded payment right then and she's home by herself and didn't want her to have to have to confrontation. I brought this to their bosses attention Bob in which he doesn't care- they got their money and he of course has to have his guys backs or he loses them which is understandable but make it right. I have video, and all paperwork showing what unit it is and it's pre charged, you guys confirmed there was no leak at the condenser, and magically my pre charge is missing and I am paying over $500 in additional refrigerant now and that doesn't raise any red flags? Thanks, word travels fast guys