If I could give zero stars, I would…read more
We booked Consorzio Motoscafi Venezia for a shuttle service while visiting Venice, and the experience was extremely disappointing.
First, we had a reservation, but still waited close to 40 minutes past our scheduled time for a boat. That made me question the point of making a reservation at all.
The bigger issue was that they dropped us off on the wrong side of the canal. We clearly provided the location where we needed to go, and they assured us they could get us there. Instead, we were left on the wrong side, which forced us to spend another 45 minutes getting to our Airbnb while carrying heavy luggage through Venice, over bridges, steps, and narrow walkways. Anyone who has been to Venice knows how difficult that can be.
Honestly, we would have been much better off taking public transportation and getting dropped near the bus station, where there are people available to help with luggage.
I would not recommend this company to anyone. The service was disappointing, the cost was not worth it, and the overall experience added a lot of unnecessary stress to our arrival.