Kayla was beyond rude, Kayla the "manager" was on her phone and had such an attitude. Very horrible…read moreexperience

I'm a big fan of Academy. When you live in Louisiana it's almost a requirement. I find myself here…read morea lot for workout gear, shoes, and football shirts. Everyone that I've encountered at this location are so nice and helpful. Recently I came in for shoes but was immediately distracted by the pink Yeti limited edition display. Drool. I seriously need all the pink Yeti stuff, right?! A girl working in the front felt my pain and we debated selling organs and shit to get all the pretty things. After the bonding fest I got serious and found some great shoes and a spiffy new LSU tee which were both on sale. The clearance section is always fun to look through and the dressing rooms are clean and organized at any given moment. If you need Louisiana girl gear, go to Academy!

This place is wonderful for functional athletic footwear. The sales associates are incredibly…read moreknowledgeable of the brands they sell. It's a true footwear experience, where you can scan your feet to find the perfect match for your foot design. They really take the time to explain the differences across their various brands as well as help you try on and compare each shoe that is recommended. This is a must try place for your athletic shoe needs. Go get your feet screened and experience the most comfortable & functional athletic shoe your foot has ever worn.

These people really take the time out to help you. My best friend needed solid comfortable shoes…read morefor walking. They analyzed her feet and provided her with a few options that would work. She ended up with a great pair of shoes to lessen her pain!!! You will leave here feeling heard!!!

Slow slow check out! Too many employees standing around…read more Changed lanes three times. Too many managers not enough people working.

Reasonable prices. This store is always unorganized and they rarely (if ever) have enough checkout…read morepersonnel. There were over 20 people in line and one register open (not including the return register. It is obviously a management issue. If you like waiting to check out this is your place.

This store is consistent with the Dick's brand. It was well organized. The store was easy to…read morenavigate and the associates were friendly and willing to help find items. Luckily you me, the item that I was hunting was on sale. It's located inside the mall so there are plenty of parking. Accessible parking and entrance.

I somehow loss the Vortex Drain Plug on my Yeti 125 - unfortunately I didn't realize this until we…read morewere about to start our holiday travel so it was too late to order a replacement from Amazon. Not needing the cooler until our return trip I decided to wait and make the purchase at our destination. After doing a quick search I found that Dick's stocks these so it seemed to be an easy in and out task. The store is located just outside the Prien Lake Mall so I knew before I went this could be challenging and the parking would be total chaos. Once I found a space that I figured wouldn't present any opportunities for the oblivious ones to ding my doors I maneuvered through the traffic on foot like I was playing a game of frogger. The inside of the store was a mess - total clutter and unorganized, I found the drain plugs easy enough then I had to face the checkout - as expected it was a nightmare - the open registers weren't lit up and all the customers were herded passed a series instant gratification type items meant to tempt us while we waited. I think I was number twenty in line for a single $9.99 item purchase - my turn blah blah blah rewards card, phone number, do I want to donate, do I want a gift card, am I interested in filling out a survey of my experience, yada yada yada geez how long can this type of retail survive. I'm so over the antiquated retail BS, close the doors and pass the overhead savings on to the customers these brick and mortar locations offer me nothing - next time I'll drive a wine cork in the hole to plug it...

I went to look for an item the web site was in stock. Good luck finding anyone to help. Gave up and…read morewent home to order on line. Worse than being there. Twice My credit card alert said the transaction went through but their web site showed error code. 2 days later no order confirmation email so Im guessing it didn't go through on their end Too hard to do business with them. Moving on

Had just what we was looking for, staff helpful. They were doing the morning stocking so the…read moreaisles were a little crowded but passible.

Hands down the best urban wear store in Alexandria . The owner is really honest, humble and nice…read moreperson, staff is always friendly and helpful. The style of there brand is unique and very refreshing, make sure to stop by and show u local store some love and get your self some freshness .