This is the worst place, the care is minimal at best. I witnessed an aid change a person with no…read moregloves and leave the soiled wipes on that persons table.

The only good thing I can say about this place is the physical therapist and occupational therapist…read moreare very good. The place reeks of urine. They dont wet clean the floors very often and should be done every day. When you push the button for help they may or may not come and if they do, it won't be for a very long time. I would never put a loved one in there unless you can be there every day watching what's going on and advocating for them. I had to speak with the administration daily. It's very sad for the residents that don't have anyone watching over them. The food is some of the worst I've seen. Sad

Great customer service and care! I've been very happy with all the doctors and staff I've…read moreinteracted with.

I am dealing with injury after 2 failed surgeries. Dr Klee has been amazing. From the moment I…read morecalled for a apt his staff has been so helpful and kind. As a added bonus they have 2 pups at the office which helps a lot with my anxiety. They offer many types of services including Acupuncture.

They used to have two people in the front office now there's only one taxes are coming in and they…read moreare so backed up by her admission to wear anybody else in there trying to get into physical therapy. They're not getting their call that's bad for business I know two people that are waiting for phone calls, and supposedly their faxes aren't coming in although we've given them the confirmation number one of them is my husband is a therapist there named Barbara, who is excellent wonderful kind.

Don't appreciate being double charged by their 3rd party company. Billing department won't even…read morereturn a courtesy call to explain. Care by Barbara was good. But this ruined it for the company, used them for over 16years , done now. Looking elsewhere. Beware. I'm not the only person this is happening to, was told to the effect.

Overcharging for services…read more My account was charged using a CPT code for a "non-manipulation treatment," resulting in a total charge that grossly exceeded what other reputable medical offices charge for the same service. When I disputed this excessive charge, the Billing Supervisor, the person with a professional interest in collecting the money--was the only individual allowed to review and confirm the charge was "correct." They provided no independent patient advocate for oversight, which is standard practice elsewhere. Patients paying out-of-pocket or with high deductibles should seek alternative providers with more equitable fees.

Zephyrhills location / suite 123…read more I've been a patient of Dr. Hicks for about five years. I first started seeing her at the Forecare facility in Tampa, and when she moved to Florida Medical Clinic, I immediately followed her. She has always been professional, patient, and takes the time to explain procedures thoroughly. Her bedside manner is excellent. However, I'm writing this review based on the service I received at the Zephyrhills location -- which was the worst healthcare experience I've ever had. The review is a bit long, but wanted to provide the details. I have a cyst in a very sensitive area that had become unbearable. I called the Wiregrass location (where I normally go) and spoke to Dr. Hicks' nurse to schedule an appointment for a cortisone shot to relieve the pain and inflammation. She was able to get me in at the Zephyrhills location. Unfamiliar with this location, I completed my registration and paid my co-pay online prior to the visit. My appointment was scheduled for 11:00 AM, and I arrived 15 minutes early. When I checked in, the first receptionist (#1) told me that the doctor was running 15 minutes behind. I said that was fine and took a seat in the waiting area. Around 11:15 AM, receptionist #1 announced to the waiting room that the doctor was now running 45 minutes late. She told us we could reschedule if we weren't able to wait. At 11:20 AM, I approached the counter and asked the second receptionist (#2) if there were any openings next week. I explained that I had driven an hour to get there and needed to return to work. While we were reviewing the schedule, receptionist #1 joined us. I asked her how long it would be before I was seen -- would it be around 12:00 PM, or were there still people ahead of me? She said four patients were ahead of me, and I should be seen around noon. I told both receptionists I would keep the appointment. Around 11:30 AM, I stepped outside to call my boss and grab a bottle of water and a snack from my car. I was gone for about 15 minutes. When I returned at 11:45 AM, the waiting area was empty. I approached receptionist #1, and she gave me a hard time. She asked where I had gone and why I had left. She also claimed she had told me I'd be taken back to an exam room right away -- which contradicted what she'd said earlier about the delay and the four patients ahead of me. I explained that I hadn't canceled or walked out of the appointment -- I had simply stepped outside to call my boss and grab water. I asked to still be seen. She muttered something and went to speak with the staff. I waited a few more minutes and asked receptionist #2 for an update. She said they were reviewing my chart and would let me know shortly. At 12:00 PM, a nurse called me back to an exam room. Dr. Hicks saw me, and I thanked her. What struck me as unusual was that no one apologized for the delay. Normally, when a doctor is running late, the staff offers a brief apology, and patients understand -- we move on. But I received no apology at all. In fact, after my appointment, I was asked to wait again because the office manager wanted to speak with me. Before she came in, the nurse told me I had walked away from my appointment. I told her that wasn't true and that she was misinformed. She insisted she had been there when the receptionist told me I'd be brought back immediately -- which is simply not true. She must have mistaken me for someone else, because I only spoke with the two receptionists at the front desk. After I got dressed, the office manager entered the exam room. Rather than trying to understand what had happened, she immediately accused me of walking out on my appointment and claimed I had been gone for 30 minutes. I calmly explained that I had stepped out to call my boss and get some water, and I was gone no more than 15 minutes. I reminded her that I had told the receptionists I was keeping the appointment. She didn't seem interested in hearing my side and kept repeating that walking out would not be tolerated. At this point, I was extremely upset -- not just because of the accusations and lack of empathy, but because the painful issue I had come in for was still top of mind. Rather than focusing on patient care, the office manager, receptionist #1, and the nurse seemed more interested in having the last word and asserting authority over a simple misunderstanding. This experience was disappointing and stressful -- especially at a time when I was in pain and seeking help. I truly hope this location improves their communication and patient care moving forward. I won't be back to this location.

Thank you Rehab Point I am finally feeling normal and not as much pain. I was so discouraged after…read moremy knee replacement & thought there was no relief. That all changed, thank you Robert. And Monica has been very helpful.

I highly recommend Rehab Point. They care about your recovery and listen to your needs. You are not…read morejust another patient. It is a warm inviting atmosphere. I have been to other Rehab facilities in the past, and nothing compares to them. I feel very relaxed and welcomed, when I was there. Robert and Monica are great to work with.

I highly recommend Rehab Point to anyone with pain and or an injury that would like to see results…read more Robert Dragan of Rehab Point, is a patient and intuitive physical therapist. He is always willing to explain why I have pain, what most likely caused it, how to work to alleviate it and how to prevent it in the future. He often realizes, before I do, how I caused more pain and what I need to do to resolve and prevent it. He looks at the whole body and how pain in one area may be caused by issues in another area. In addition to exercises to work on at home, Robert will also recommend reading material that offers further explanation about your particular condition. The staff at Rehab Point is very friendly and efficient. They strive to make you feel comfortable and at ease.

From the owner: Established May 1999read more

best in town they are very nice an gentle, im so happy to find a great place in townread more

From the owner: M2 Chiropractic and Physical Therapy is a premium health care provider that offers our patients a…read morecomplete 360-degree health care experience. We identify an imbalance between the Physical Health, Nutritional Health and Mental Health of our patients as the underlying cause of disease. When there is an imbalance of these three aspects of health; disease, injury, and illness have an increased chance of occurring. Our philosophy is simple; we figure out the root of the problem and assist the body in regaining its health to allow it the opportunity to heal itself innately; the way God intended

All personnel were super supportive and helpful during my visits to address back issues and sciatic…read morenerve pain. Both Mike and Homer helped with various exercises and were very caring and positive; in no time my pain level dropped significantly and I ended up back to "normal", pain-free. Definitely recommend these folks.

What an amazing group! Christelle, Home, Joses, and Vanessa are fantastic and helped me so much in…read morestarting my recovery for a torn Achilles. In addition to their expertise, they all show a lot of encouragement and positivity with their treatment and coaching. They care so much and it shows - thank you Wesley Chapel team!