Great communication, flexible, respectful, fair prices (not cheap but good value), excellent…read morefollow-up.

I can highly recommend Hyde Plumbing even though I have never seen them work. Why not? I live in…read moreAustin but I needed a plumber in Temple to fix a leaky outside faucet at a house in Temple without having to make a trip. I called and they came out the same day!!! The technician went to the house and called me for approval before starting work. He got right on it and called me again when finished. I paid the invoice with him by phone. What a great relief for a project that I was sort of dreading having to deal with. Need a plumber too? Call Hyde and they will take great care of you!

Was told they could make it out by 5 today. I called to ask them if they were going to make it at…read morearound 5. They said no. They could have called to let me know. Fortunately another plumber was available and actually showed up. Took this businees off my contact list.

All work was done in a professional manner. Labor charge was reasonable and work performed in a…read moretimely manner. Major complaint is cost of materials. Shower head , tub plug, shower handle, show handle trim piece were close to $400. Average retail price for these components is about one third (1/3) of that. Will use someone else next time.

I've used 5-Star on multiple occasions. Joby and his crew always get the job done without making me…read morehave to dig too deep in my pockets. I HIGHLY recommend them for their reliability, cost and ability to complete jobs in a timely manner. A+++++ Highly recommend.

Came out within an hour of calling and had it fixed in about 15 minutes. Thank you so much!!read more

We were suckers...... I went on Home Advisor to select a…read morepool installer contractor to install an above ground pool. I assumed that Home Advisor vetted their recommendations or at least...evaluated, verified, certificated, Investigated, revisited, pre-approved, substantiated, validated, pre-screened their people on their site for the consumer. Well, in our case that didn't happen with the guy who owns Sutton Remodeling that eventually came to our home. Prior to the home visit, I received text messages with pictures of pools and decks around them but none with the Chris in them or any information of completion of any work performed from start to finish. He came by and surveyed the area, then said he will give a quote. I mentioned that we get a lot of rain and maybe a retaining wall around the 15' round pool may be necessary. A few days, he stopped by asking for $1000. for supplies and to get started. I agreed and there was No quote in hand at that time. He said he had to do another survey to make sure. The supplies arrived, ( 2 pallets of cement and 20-30 cinder blocks for the retaining wall.) the 2 pallets of cement was in excess and I said then we would keep the extra cement. He said no and he would use it at home or another job. ( Red Flag Alert).. I stated we will see, or get a credit for the extra cement. He said he couldn't go through the back yard because the city wouldn't let him remove the fence..( seemed strange) So all supplies had to be hand carried to the back. I was ok with that. The work started, he made the wall 18' instead of for a 15' pool. He also brought in 7 bags of PEA GRAVEL AND 1-2 BAGS OF RIVER ROCKS.. ( YOU NEVER PUT ANY ROCKS UNDER A POOL FOR A BASE.. NEVER.) He then brought his cement mixer to the back, . They walked all over my yard leaving mud and areas exposing the black plastic under the rock leaving holes. After they finished the retaining wall, they were getting ready to leave, his helper was tossing the pea gravel and river rocks in the areas. I knew that was not normal.The next day, He texted me stating he was on his way, the sand will be delivered in 5 minutes. The truck arrived with the sand and the driver wanted his money so he could go. My so called contractor was not at our home, so we had to pay the guy for the sand, he dumped it in our driveway and got ready to leave. After, he wanted more money because the job was going to be more work. I gave him $2700. cash thinking that now everything would be completed and explained to him not another dime until I have a professional quote on paper stating what my money went to and what the remaining money needed to complete the pool install.. Now so far, that's $3700.00 for just a retaining wall with rebar cemented in them..( Big Red Flag) nothing else. The quote I got as a text message was a handwritten note saying: $1000.00 was for his house payment, $750.00 was for his truck repair..(????) $1250 for supplies = cement, rebar, conduit, 7 bags of pea gravel, 1 bag river rock and pipe fittings., Plus $750.00 for labor. He wasn't finished with the install and he said he needed more money to complete the job because it was going to be a complicated pool install. so we met him away from my home, gave him his tools and said Bye. He said that we were losing out because he didn't finish the job. SO, FOR THOSE WHO NEED SOMEONE TO HELP WITH ANY HOME PROJECT, DO NOT USE ANYONE UNLESS THEY HAVE A CONTRACTORS LICENSE, HAVE INSURANCE AND WILL GLADLY GIVE YOU REFERENCES AND A QUOTE PRIOR TO STARTING. IF NOT... RUN... DON'T WALK AWAY. We ran too late....

Replaced hot water heater as requested. They did not stay to test if water was heating. I waited…read morefor 6 hours and still no hot water. I sent message and when they called me back he said that wires than went into old hw heater were melted together so they pulled them apart and that I probably have short so I need to call electrician. So 2300.00 later and 1 day and I got a pretty new hot water heater but still have no hot water. The Tech was very nice just wish I had been made aware of electrical situation when he found it that way.

Professional, timely and excellent work. Thank you so much Charlie for fixing our problem so…read morequickly. I really appreciate the step by step explanations of the procedure. Top notch from start to finish!

We love Lancaster plumbing! People are very friendly, knowledgeable, and efficient. They take…read moretime to do a quality job - and do it quickly and affordably. Talk about value!! They show us the problem, make sure we are happy with the repair/fix, and take time to build relationships. We know we can depend on them every time - for speedy response, quality work, and friendly service. They are the BEST!

The plumber that came to our house did an exceptional job of fixing a toilet, installing a faucet…read morein the kitchen, and taking off frozen fixtures from two outside faucets. He was courteous as was his helper and it took about two hours to accomplish. I was extremely pleased and I'll be using Lancaster plumbing again.