I had been a client of this firm since 2018 and had positive experiences, but this recent tax…read moreseason changed my opinion sadly. Communication was inconsistent, and I repeatedly had to follow up for updates. The most serious issue involved an admitted oversight related to projected tax liability for 2026 (something I didn't ask for), which has caused hours dealing with the IRS and a moderate amount of stress. What left the worst impression was the response afterward. Rather than taking meaningful accountability for communication failures and oversight, the focus was placed on defending the return's technical accuracy and justifying the fee. The small "goodwill adjustment" offered felt dismissive given the amount of time and frustration involved. Accuracy is expected from a paid tax professional. Communication, attention to detail, and client support are what separate a quality firm, and unfortunately this experience fell short in those areas.

Didn't callback even after three attempt. Guess busy and not taking on new clients…read more I am sure they are good but needed someone now to help with quarterly taxes

So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

I'm a single mom working in law enforcement. Just because I have 3 jobs to live in a good…read moreneighborhood many lawn services want to charge me more. Midnight Mowing was super fair with pricing and did an AMAZING job! Please do not hesitate to hire them!!

Dwayne Harris, the owner of Midnight Mowing is a Marine Vet. I have multiple properties that he has…read morebeen mowing and maintaining for the past year. I was very pleased with his services. About 4 months ago things started to change. He was no longer reliable, truthful, or dependable. I discovered that he was lying about cutting different properties and was always filled with hundreds of excuses. Meanwhile, he then tells me he got a big mowing job at the VA. Well, I am happy for him, but you don't just kick your good customers that pay within an hour of the property being completed to the curb. His communication skills are totally absent, and you constantly have to run after him. When he starts making excuses, you need to cut him loose. There are many lawn care people out there that are dying for the jobs and the work. Find one of them and give them your business. Dwayne doesn't care. This is a photo of yesterday 6/18/26 in Monticello, a historical district in San Antonio. This is the current condition of how he has just walked away with no communication and the condition he has left my property in. The backyard looks the same. If you hire him just be prepared for more of this same kind of treatment. He should be ashamed of himself as a Marine Vet, he knows better. -Sondra G.

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

After too many disappointing projects done on my new home, Reyes Landscaping was a refreshing…read moreexperience. As I am a certified Project Manager in healthcare, communication and documentation is key to a successful project. Unlike others, Daniel did not budge from the request to communicate via email only so there are no misunderstandings on both sides. Now Daniel informed me he is the owner, looks 15 (that's a compliment, BTW) but very calm, well spoken, communicates clearly and willing to go the extra mile. Very much appreciated his professionalism. Now the work. I had gravel and pavers installed on both sides of my home. The price was fair, the crew were on time, Daniel was present the entire time overseeing to completion. A job that I thought would take an entire day was done to perfection within hours. He recommended the product and I cannot say how pleased I am. Before going elsewhere, try Reyes out for an estimate and I am certain you will be satisfied with the results.

These guys are outstanding!! Daniel was the project manager. He's very professional very polite and…read moreI really enjoyed working with them. They rebuilt the sitting wall that wasn't done properly by another company. And they installed sod yard after a tree removal and it looks outstanding. I would definitely never go to another landscaper in while I work with them in the future.

Nixon and his crew painted the exterior trim and wood elements on our brick home. Two full coats…read morewith quality paint and the prep work was solid. They caulked every seam before painting. House looks fantastic. One small thing, they got a tiny bit of paint on a section of brick near the soffit line. Nixon came back the next day and cleaned it up without us even having to ask twice. Appreciated him taking care of that and making it right. Great work overall.

Nixon and his crew painted the exterior of our brick and wood home. They were careful to only paint…read morethe wood elements and trim, two full coats with high quality paint. The prep work was thorough, they caulked every seam before painting. House looks fantastic. One small thing - they accidentally got a little bit of paint on a section of the brick near the soffit. Nixon came back the next day and cleaned it up no questions asked. I appreciated him taking ownership of that and making it right.

I had Gutter Tex come out to do some minor adjustments to my down spouts that the builder had…read moreinstalled. Marcel and Andrew showed up on time and within a few minutes had made the adjustments. If you are looking for a company to install or fix any gutter issues you won't be disappointed with Gutter Tex.

On time, exceeded my expectations and looks great. The gutter works well during a heavy rain…read more Dan-O worked well with me and straight to the point.

I got my resume posted online at Leading Edge. I called them and also applied for a job posted on…read moreZipRecruiter. There has been no response. I will keep checking back but I am not wasting my time on LeadingEdge. Customer service was fair.

From a customer's perspective, these folks do a fantastic job of finding people and ensuring they…read moreare a good fit for our business. They call to check on you and whether you are pleased with the employee the first day the employee starts.