I called Doug today, my Pops passed this past week and the one thing he wanted done before he left us, was the roof on his shed. I get that doing an over the phone estimate without a visual can be a little challenging but I was able to provide an abundance of information. This guy was cold, rude, uncaring, clearly uninterested and quite frankly ignorant! For a little 12x8 shed his rough estimate was $1, 200.00 and then he just said goodbye. Your customer service skills suck and reflect very poorly on your business. You can trust your of professionalism and customer courtesy will be discussed amongst my self and other homeowners!! read more