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    Doula Dorel Lavie

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    9 years ago

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    Brilliant Births - We're ready for class!

    Brilliant Births

    5.0(85 reviews)
    8.3 miFourth Street, West Berkeley

    I have received multiple massages from Gracie during pregnancy and postpartum and they have all…read morebeen fabulous. Especially when I was 9 months pregnant, she did a fantastic job making sure I felt comfortable and helping relieving the physical pain of the third trimester. During postpartum, I have received a couple of massages for back pain related to breastfeeding and I always leave feeling rejuvenated and more aligned. Highly recommend

    I reached out to Brilliant Births to find a birth doula. They offer a matching service and…read moreconnected me to 3 doulas who work independently (not employees of BB). We were really fortunate to find our birth doula (who we love!), but the other 2 candidates were not very impressive. The first doula missed our appointment with no follow-up communication. We were initially confused and thought she was the coordinator for BB, because she only communicated by text. The actual meeting was just by telephone so there was no face-to-face interaction, which felt strange. We could've easily FaceTimed or Zoomed. So communication and reliability were not great. The second doula abruptly canceled our half-hour appointment when we were 10 minutes late for a 30-minute appointment due to my husband wrapping up a Zoom meeting. During our appointment time, she was responding to my emails (in which I apologized for being late), but insisted she could no longer meet with us. I thought this was a really bad sign about what she would be like to work with - labor and delivery is rarely precisely timed and some flexibility is needed. In addition, her email said that she lives in Portola Valley, but we live Berkeley (also where Brilliant Births is located). This also struck me as strange, because it would take 1.5 hours for her to arrive to meet us at the hospital, which is not ideal.

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    Brilliant Births - We offer prenatal and postpartum massage! Reserve a time with our amazing massage therapist on our website.

    We offer prenatal and postpartum massage! Reserve a time with our amazing massage therapist on our website.

    Brilliant Births
    Brilliant Births

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    Ideal Birth - Birthways Newborn Care Class

    Ideal Birth

    5.0(35 reviews)
    3.1 miLower Hills

    It's 8pm on a Saturday night and I am relaxing on my couch having a glass of wine. My little man…read morehas been sleeping in his crib since he fell asleep there, ON HIS OWN, SEVEN minutes after we put him down - without a peep. You read that right. Since I have such ample time, this review will be a long one. I gave you fair warning. I'm not so rigid to think or expect that every night will unfold like tonight. There will be teeth! walking! talking! more regressions to come. However, a month after starting this process, it has become a reasonable reality for me to expect that on more days/nights rather than not (meaning NAPS and bedtime), he will go to sleep. It is a work in progress, but Dahlia guided us through it with the confidence and clarify we ourselves needed to provide to our son for the process to work. The backstory: At 11 weeks old, my son morphed from our lovely sleeping newborn waking twice a night to waking EVERY HOUR, needing to be soothed back to sleep...while sleeping in our bed. As the weeks dragged on, it became clear he was not going to outgrow this hiccup in an amount of time that would preserve my sanity (or marriage lol), and things were snowballing from bad to dreadful (more on that below). He eventually settled on a pattern of waking 4-7 times per night; however, he started having negative sleep associations to most every soothing trick in the book. I won't waste time listing such strategies or the gimmicks I bought on Amazon. Well-meaning folks always shared their soothing strategies. Well, if you can envision it, we tried it. Don't start to tell me about white noise and black out shades. Eventually, NOTHING WORKED except the boob. So sleep - meaning all naps and bedtime plus the night wake ups - became an hour long battle with raging, screaming, kicking, tears. All of which did not guarantee an outcome of sleep in the end! This was a vicious cycle on repeat at least 4 times daily which went on for almost two months (give or take some days where baby was so exhausted he slept well for a night or two). On top of this, I had impending abdominal and oral surgeries. Just icing on the cake. We knew we had to sleep train. After pouring through blogs and books about the various sleep training techniques and studies, I still had reservations (and extreme anxiety subjecting my baby to this), and needed someone to lead me through its ups and downs. Alright I'll be honest - sleep training is mostly down. It is painful. Gutwrenchingly PTSD painful if your baby is anything like mine. Enter Dahlia. She is honest, positive, supportive, respectful, and above all, will use her knowledge to SEE YOU THROUGH IT. She makes herself available and genuinely wants to help you. I cannot thank her enough and I definitely promise you will not get that from a blog. So dread. I used to DREAD naps and bedtime. The clock would hit 5:30pm and my heart would sink a little. My soul would wail a sad song. Now, I think about the time I can spend writing long reviews and blogging while he's sleeping. And the biggest plus? The little man wakes up RELAXED and RESTED and happy to see me. THANK YOU DAHLIA!

    Dahlia is the BEST! We hired her for 3 months of postpartum work, which is no small task with…read moretwins! She was so caring, nurturing, and gentle with our babies, her experience was only outweighed by her sweetness and profound gift for "twinning". I feel so lucky to have had her work with us, she taught us (first-time parents) so much, from swaddling to bathing to infant massage! Every morning when Dahila arrived it was a ray of sunshine and positive energy, my babies responded so well to her songs, her feeding techniques, and her cuddles. We were so sad to say goodbye to her when it was time, and are almost jealous of the next family that gets to work with her! :) :)

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    Ideal Birth - IB Classes

    IB Classes

    Ideal Birth - Boobie Palooza Expo

    Boobie Palooza Expo

    Ideal Birth

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    Intrinsic Birth

    Intrinsic Birth

    5.0(8 reviews)
    2.4 miEast Oakland

    Ottilia and Cody make a great team. They are alike in that they both are warm-hearted, competent…read moreand approachable. The ways in which they are different is really what makes this a strong program. They each come from a unique professional background, and that coupled with their unique struggles and triumphs as mothers themselves, is what makes their breadth of knowledge so expansive. I think for a lot of women, myself included, there seems to be an abundance of information out there relating to pregnancy and childbirth, but when you're really going through it, you want individualized answers to your questions that are sometimes hard to find online or in books. Like Ottilia, I'm also a Labor and Delivery nurse, and yet she taught me things during my pregnancy that I never knew. She was indispensable when it came to providing labor support when I had my daughter. She's an excellent listener and she's extremely intuitive- two qualities I find indispensable in this line of work. I really connected with Cody when it came to my breastfeeding journey. The thing about becoming a mom is that you have no idea what leg of the journey is going to give you the most trouble. When you actually reach this junction, you are too tired/overwhelmed/busy/etc to do any real research to guide your decision-making. Not only did Cody provide this, she also shared her experience with me and at the time I just really needed to hear from someone else who shared my experience. Apart from all of this, they both are just really cool people that you'd actually want to share this part of your life with.

    I can't say enough good things about Ottilia! Although I didn't have the opportunity to experience…read moreher course with my first child I would definitely do so for my next one. I was so fortunate to have Ottilia as one of my nurses during my stay at Highland Hospital. I originally planned a home birth but my son was a bit too cozy, pushing us past the 42 week mark so I needed an emergency transfer for induction support. From the start Ottilia's care was like nothing I had ever experienced in a hospital. Not only did she radiate so much warmth, but she constantly checked in to make sure I was taken care of and that things were progressing well. She always took extra precautions to make sure that my son was in a good position and answered any of my concerns with honesty. As her shift was ending she even went out of her way to put us in the care of an amazing nurse who also had a background as a doula. My husband and I were both thrilled, however, when Ottilia was one of the nurses that was present for our son's delivery. I was in labor for a total of 40 hours and was pushing for four when I was finally dilated enough. Ottilia gave me so much encouragement, continuously sharing affirmations and empowering the birth through the end. I know that she advocated strongly for me throughout that whole process. Because my son was posterior and just had such a hard time coming out we needed to do a vacuum assist. Ottilia was right there giving me the strength I needed for that final push to meet my son! He wasn't breathing for the first six minutes, but God is good and I knew in my heart that he would pull through. When we finally heard his cry Ottilia looked at me and said, "Do you hear that? That's your son!" Aside from my dear husband, I can't imagine having anyone else by my side at that moment. She even spent the time after to show me how to manually express and get that precious colostrum my boy needed. We have so much love, respect, and adoration for Ottilia. Let's just say that if we have a girl, we'd name her after this incredible woman.

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    Intrinsic Birth
    Intrinsic Birth
    Intrinsic Birth

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    The Best Birth - All live classes taught by Sarah McMoyler, RN, BSN

    The Best Birth

    4.3(56 reviews)
    3.9 mi

    This class was recommended to me by my OB/GYN Dr Laurie Green that's why I followed her…read morerecommendation. I was DISAPPOINTED with the time and money I spent on it. I walked out shocked and took more issues out of child birth than I came with. 1. Sarah McMoyler shows her background as a registered nurse and the whole class is all about her personality, acting skills and her awesomeness. 2. The class had way too much PRODUCT PLACEMENT, too many references throughout. 3. Introduction of the class was WAY TOO LONG, not informative at all. Class could have been an hour or two shorter if product placement, lame jokes and sucky intro were removed. 4. The breastfeeding and newborn care portions were too short, I expected more. 5. Information on labour and delivery seemed very hectic, NO STRUCTURE. I didn't learn much at all. No breathing technics except useless hee/haw and aaah. 6. Two live videos of labour that she showed in class were very DISTURBING and I don't see how they are supposed to be helpful. 7. A VERY PRICY class for what you get out of it: $400 for you and your partner. Overall, I left the class filled with DISGUST, I wish I had done something more useful that day and I wish I could claim my money back. The only USEFUL part was Infant CPR and Choking Relief section of the class and we got to practice on dolls. But you would be better off taking online certification for as much as only $40.

    I want to first start by saying KUDOS to Sarah McMoyler and her wonderful, well-prepared lectures…read moreon the child birthing process, all the way up to the first few weeks with your new baby! I think it's important to start by acknowledging her ability to deliver such a thorough compilation of materials in such a short amount of time. Although there are alternatives to Sarah's classes, I have yet to hear about one with such a hands-on, interactive format. My wife and I attended both the 101 and 102 weeknight sessions lasting over a two-week span. In terms of the course structure, we've had friends that have taken the weekend session as well and can attest that having options (weekend vs. weekday) is perfect. My wife and I have found out how important our weekends are now (she's 6 weeks shy or her due date), so having weekday sessions was huge. In terms of the environment, the class takes place in a large quasi-lecture hall in a California Pacific building. We found this to work just fine for the group of 30-40+ people, especially since Sarah does a great job on walking the aisles to ensure that everyone sees and hears her. Also, she provides pillows, refreshments, and of course, who can forget - cookies! All in all, not to say that this little bit of information really matters, it at least makes for a more "comfy" class setting. The content, what most of you care about, was spot on. What do I mean by "spot on"? Well, for one, you will receive course booklets covering everything you will EVER need to know pre and post-labor. Yeah, plenty of books out there have more or less the same information, packaged more or less in a similar fashion. However, it is important to note that Sarah does a fantastic job going through the most important material in such a way that slowly but surely answers your questions before you even realize you wanted to ask them. As a new father, I can attest that I had plenty of pending questions that were ultimately addressed by Sarah throughout the course. So yeah, buy all the books you want regarding child birth, and the first few weeks, but I can promise you that you will have Sarah's course lecture books by your side at the hospital come delivery time. The last thing I want to comment on is regarding the last piece of course 102. Let me just tell you that having the ability to see a "real" family come in with their newborn (in our case the newborn was 20 days old) and swaddle, change, bathe, and even sooth the baby, was more than invaluable. I liken it to the whole indoctrination vs. hands-on learning environment. Nothing compares to seeing it in action, right in front of your face. The take away is this: in a world with more information than you or I even know what to do with, it's very easy to convince yourself to save the money and self educate. I for one am totally of that mindset. What I realized with this class was that it's impossible to know what to care about come "go-time". That is, Sarah does a solid job of educating you on the most important takeaways when you're in the moment. Yeah, you probably will only retain and adopt only 10% of the information much like you did in college, but remember, you have the course booklets, a network of parents, and even Sarah McMoyler to answer your questions well after the class is over. Good luck to all of those new parents out there!

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    The Best Birth - McMoyler Method

    McMoyler Method

    The Best Birth - Partners are fully involved in class-- volunteers to help demonstrate "pushing out a baby."

    Partners are fully involved in class-- volunteers to help demonstrate "pushing out a baby."

    The Best Birth - The famous cookie & milk break! (We also have a nutrition break and lunch during our One Day format.)

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    The famous cookie & milk break! (We also have a nutrition break and lunch during our One Day format.)

    Loving Arms Childbirth Services - Our building

    Loving Arms Childbirth Services

    4.9(57 reviews)
    5.9 mi

    I HIGHLY RECOMMEND Loving Arms Childbirth Services' birthing class! Jessica Cristen was our…read moreinstructor, and she was excellent! She's a certified midwife and lactation support specialist, with years of experience. Taking this class was the best decision I made for preparing for the birth of our baby girl. (even with the countless books I read and classes taken from Kaiser) My birth did NOT go at all as expected, but thanks to these classes I was super well prepared about all the possibilities that could occur during labor & delivery and helped my partner and I be on the same page (and have my partner know how he could best support me). Thus when things started to go different than what we prepared for in our birthing plan, we were really able to navigate the various options skillfully and have educated conversations with our care team. This made me feel way more secure when my health was declining during delivery. Even though I didn't have the birth I pictured for myself, I felt I had a wonderful birth story thanks to the classes from Loving Arms and our care support team. The class is very comfortable, super educational, and a good place to meet other couples about to have babies too. The instructors here really care about helping new families, and have years of experience and maturity. Again, best decision to take this class here @ Loving Arms. So glad I chose them!

    We are so grateful we found Loving Arms and were able to take their childbirth prep class. I didn't…read morewant to have a doula and these courses helped me feel so knowledgeable about what to expect during childbirth and allowed my husband to know how best to support me. The lactation support and honest expectations about what to expect in the first few days with a newborn were invaluable. I ended up not having time to get an epidural and without this class, I think I would have panicked giving birth. However, armed with the knowledge from the courses, I was able to get through it and have a positive experience. Another plus is that we were able to bond with the other couples in the class and are still in touch now 9 months after our babies were born. Highly suggest!

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    Loving Arms Childbirth Services - Our classroom

    Our classroom

    Loving Arms Childbirth Services - Loving Arms babies!!

    Loving Arms babies!!

    Loving Arms Childbirth Services - Learning labor support techniques

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    Learning labor support techniques

    Rachel Yellin - Childbirth Preparation: Bring baby into the world in a peaceful, loving and conscious way.

    Rachel Yellin

    4.9(140 reviews)
    13.2 miPresidio Heights

    We learned so much in the pre-work for Rachel's birthing class that we felt the need to consider…read morealtering our birth plan. Once we started Rachel's class, we actually did change our birth plan and never felt more confident in such a life-changing decision. Her guidance and the education we received EMPOWERED us to plan for an incredibly transformational birth experience with no interventions in the comfort of our own home. My husband and I grew closer and more aligned during the class and after, as we prepared to welcome our first child. The exercises she has you practice and the information she shares should be something every expecting couple goes through. Her audio tracks taught me what I needed and helped me before during and after birth. I was even lucky enough to attend one of her prenatal yoga classes which left me with a sense of calm and space in my belly (which is rare for a pregnant woman in her third trimester)! I highly recommend you make Rachel part of your birth team by signing up for one of her classes.

    Video Birth Course Review-…read more My husband and I took the YES to Birth class virtually to prepare for the birth of our daughter. I wanted a natural/un-medicated hospital birth and this class prepared me to achieve that. If I could use one word to describe my birth, I would say it was: PERFECT. Every aspect of it felt so right, and I absolutely said YES to every moment of it. My husband and I used the tools learned in this course to relax, go with the direction of my baby and my body, and have a smooth, unmedicated, natural hospital delivery. Thanks to Rachel for helping us get there!

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    Rachel Yellin - Counseling, hypnotherapy, and depth hypnosis: A path to physical and emotional transformation.

    Counseling, hypnotherapy, and depth hypnosis: A path to physical and emotional transformation.

    Rachel Yellin
    Rachel Yellin - Pregnancy, Birth & Beyond: An audio relaxation, preparation and support program for expecting and new parents.

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    Pregnancy, Birth & Beyond: An audio relaxation, preparation and support program for expecting and new parents.

    Birth & Baby Matters

    Birth & Baby Matters

    4.9(44 reviews)
    12.5 mi

    Lisa has helped me tremendously. She provides relevant info to the specific problem. She helped…read moreme write a birthplan, which Kaiser sort of followed. Breastfeeding was a disaster, from my low milk supply, baby being tongue tied, mastitis, the wrong size flanges for the breast pump that Kaiser gave me. Lisa helped me with homeopathic remedies, support, and information about medications that others have found useful (she does not prescribe or give specific medication dosing advice for prescribed medications). I don't know that I will be able to breastfeed, but it isn't for lack of trying, and Lisa made me feel better, that I have done everything humanly possible and if I can't it's not because I didn't give it my all. I highly recommend using her service. She is responsive, kind, reassuring, and just a lovely person who wants you and your baby to be healthy and strong. She loves babies and respects mamas. What could be better?

    If you are wanting to hire a doula or have extra support, definitely hire Lisa. When my husband…read moreand I found out we were pregnant, I knew I wanted to have a doula assist with the birth. I also knew that I wanted to have a natural birth and that doulas could be a great assistance in reaching this goal. I spent a lot of time emailing doulas, a lot of them. Lisa was only one of a couple I heard back from. She responded promptly and was willing to work around our busy/late night schedule to set up an interview. Once we interviewed, I knew that I wanted to hire her. My husband was more apprehensive and had difficulty spending the money when he felt he would be helpful and not need a doula. However, he knew how much it meant to me and went with it. Throughout the pregnancy, we received so much useful information from Lisa. Any questions I had, she was always available to answer them. Towards the end of my pregnancy I had high blood pressure and my doctor wanted to induce me because of concerns regarding my blood pressure. I knew that it would be very difficult to have a natural birth with being induced but felt confident that given the support, I would be able to do it. I ended up having three different types of inducement measures, cervidil, a balloon, and pitocin. My labor was incredibly difficult, with a recommendation of an epidural discussed twice and a c-section discussed once. Lisa saved me from having to have any of this done. She suggested two specific positions to utilize while having contractions that are never done in hospitals. My doctor worked with Lisa and was willing to have Lisa try them with me. These positions saved me from having a c-section and made my goal of having a natural birth possible. She was not only available and there for me during my pregnancy and labor & delivery but afterwards as well. I have asked so many questions regarding breastfeeding and other things and she has always been available for me. She responds promptly to me and is constantly checking in on me (my baby was born 8 days ago). I cannot say enough positive things about Lisa. Hire her as your doula, it will be the best decision you can make. Following the delivery, my somewhat skeptical husband prior to labor and delivery said that it was worth all of the money we spent. He said hiring Lisa was one of the best decisions we made during this process. That, to me, says it all. Hire Lisa.

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    Birth & Baby Matters - Having an engaging conversation with one of my cute little clients.

    Having an engaging conversation with one of my cute little clients.

    Birth & Baby Matters - Admiring this 30 min old beautiful baby boy's perfect self latch after his c-section delivery and his proud mama!

    Admiring this 30 min old beautiful baby boy's perfect self latch after his c-section delivery and his proud mama!

    Birth & Baby Matters

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    Island Midwife - We are now riding safer!

    Island Midwife

    5.0(9 reviews)
    2.9 mi

    My family and I are very grateful to both Evaly and Morgan who were really thoughtful and…read moreknowledgeable midwives. We approached Evaly first since she is based out of Alameda where we live, and since I have a history of precipitous labors. Evaly took the first call while knitting which I found so cute (she later knit my kiddos the coziest beanie and socks which I cherish so much!) We then met Morgan through her and I have to say, they both are a great team together and complement each others' strengths. I find their energies to be grounding and receptive, and they were very on top of their games at the time of the actual birth. They were very flexible and non judgmental throughout and I didn't feel any shame around them because they're so salt-of-the-earth too. Postpartum care was tender and sweet. The combination of wisdom, experience, holding space, and judiciousness when it came to making sound medical decisions were the big brownie points for me! If you're considering a home birth in the Bay, we cannot recommend both Evaly and Morgan enough and we hope that they'll be there for my next birth as well!

    Planning to have a homebirth was a dream of mine. And my daughter being my last baby , I was so…read moreexcited to be getting my dream. Evaly was amazing for my prenatal care, I felt so comfortable and cared for. I had a rough pregnancy with severe hyperemesis. I was also receive care through a OB's office. Hybrid care so to speak. My pregnancy took a turn when I developed Cholestasis of pregnancy and my dream of a home birth was no longer an option. I had to have a scheduled induction to make sure my baby would be okay. Evaly was there with my partner and I. She helped me through the hardest labor (no pain medication during the induction). She empowered me! I almost had my baby over the toilet! Her postpartum care was fantastic. We welcomed her like she is part of our family. My birth may not have gone as we planned but she made my hospital birth much better than I ever hoped. She is highly recommended!

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    Island Midwife - Evaly's kind hand during a long back labor.

    Evaly's kind hand during a long back labor.

    Island Midwife
    Island Midwife - I went to the car seat workshop and learned so much. I was even able to get my car seat checked in the car

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    I went to the car seat workshop and learned so much. I was even able to get my car seat checked in the car

    Stork & Sprout

    Stork & Sprout

    4.8(111 reviews)
    18.8 mi

    As a new parent, the postpartum period is challenging enough without having to deal with the stress…read moreand disappointment of a difficult agency. While Stork and Sprout does have some excellent doulas on its team who provided great support and coaching, my experience with the agency's leadership was overwhelmingly negative. We had a particularly difficult time with Brittany. She demonstrated a pattern of manipulation, gaslighting, and lying, both to us and, from what I understand, to her own employees. Our contract promised consistent coverage, but the scheduling was erratic and communication was poor. We were left to wonder many nights if we would have support, and for several weeks, we only received 1 to 2 days of support instead of the 6 to 7 we paid for. When we requested a refund for the services not provided, Brittany refused and even fought our bank with out-of-context emails and more lies. She claims she "offered a refund" but is even today refusing to honor it as she says in the response. The lack of professionalism extended to some of the staff as well; one sick doula was sent to our home and intentionally caused our newborn physical pain. Brittany treated us like we were the difficult ones and responded with empathy-less chatGPT emails to manage the situation. We were also led to believe we would have one primary doula with a backup, but over the course of our service, we had seven different doulas come to our home. This complete lack of continuity made an already difficult period even more stressful. Based on my experience, I would advise new parents to skip Stork and Sprout and work directly with an independent doula. You will not only save the 30-40% extra fee the agency charges for scheduling, but you will also avoid the toxic and difficult management. This experience is unacceptable for a service that costs tens of thousands of dollars and demands payment upfront months ahead of providing the service. We were not able to switch easily due to the inflexible Carrot reimbursement process through the employer.

    I truly couldn't have accomplished my VBAC goals without the incredible support of the Stork and…read moreSprout birth doula team. From the very first moment I needed them through labor and all the way until I was settled into the maternity floor with my new little boy, they were there every step of the way. Their calm presence, deep knowledge, encouragement, and advocacy made all the difference during such an intense and meaningful experience. I felt supported, empowered, and never alone. I am beyond grateful for their care and dedication and would wholeheartedly recommend Stork and Sprout to anyone preparing for birth--especially those pursuing a VBAC.

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    Stork & Sprout - The founders

    The founders

    Stork & Sprout - During my very long delivery...Jessica is still smiling!

    During my very long delivery...Jessica is still smiling!

    Stork & Sprout - By my side- so comforting

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    By my side- so comforting

    Project Heartbeat - Backboard practice

    Project Heartbeat

    4.8(383 reviews)
    2.7 miEast Oakland

    Enjoyed program! Would recommend…read more Did 5 week EMT course. Well paced, I thought this was the perfect porridge btwn the 2 wk and the 8 wk. Fav instructors include Yas Michelle Jeff, honorable mention to Tyler Matt & JT who were also great. Good amount of fake blood squirting :). Instructors seem genuinely interested in the material, fellow students and instructors were down to coordinate some outside of class reviewing before test days which was nice. Good vibes, we had fun in the class! Very hands on style- good for fairly tactile learners. Do it!

    I came in today for ACLS and BLS COMBO in which I registered and paid for about a week ago. I was…read moresent the precourse for the ACLS. I was never sent a BLS Precourse, but I was sent a paid receipt for both courses. I called the Wednesday prior during business hours and did not get an answer. I arrived an hour prior to start of the combo class for the front desk clerk attendant(who opened the office up) to tell me I was only signed up for ACLS AND NOT BLS. I asked her to call Grace who is supposed to be the office mgr. The clerk said, "I'm not calling her on the weekend with a frown on her face". I sat waiting for an hour and 10 minutes after ACLS class started for nothing to be done. I had to ask am I supposed to be in class for the attendant to say, " I was just going to call you up". I was told to go into the ACLS CLASS while they try to sort things out. On my first break I followed the error project heart beat made up, and the same clerk said I can offer you a refund. I told her I wanted the combo class. Money is not the issue. Project Heart Beat made the error. I've sent the office manager 2 emails while sitting here offering to complete the online portion on these breaks we are give during ACLS with no response. Another student in the class did not complete either ACLS OR BLS pre test. They still allowed her to go through the in person didactic and then complete both ACLS AND BLS TEST AFTER. Project Heart Beat has to do better and hire a front desk clerk that is friendlier and customer service oriented and not trying to hide errors. She would probably do better cleaning the building than having to interact with customers. Also, they have to be consistent on precourse requirements. It took a second clerk to tell me what the real issue was after waiting an hour being told I was only signed up for ACLS WHEN I HAD RECIEPTS FOR BOTH ACLS AND BLS. I was never sent the precourse for BLS. If you register for classes here, call and confirm until you get someone to confirm that they have sent all emails and you have the precourse. In the meantime, hopefully the first desk clerk to arrive is a bit more customer friendly and focused.

    Photos
    Project Heartbeat - Anatomy

    Anatomy

    Project Heartbeat - Mannequins after a special day

    Mannequins after a special day

    Project Heartbeat - Part of someone's anatomy poster

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    Part of someone's anatomy poster

    Doula Dorel Lavie - childbirthedu - Updated September 2026

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