Locally owned with family feel and great service. Get all my dog food there and the people are…read moregreat! Support local!

I COME FROM Cincinnati to get my boots here . The first time I went I was very ,very hastiest…read morebecause of my race. I am telling you what the folks here treated me so amazing and I was like I wish all retail stores made me feel this comfortable shopping ! I have been back about three times after and was always treated amazingly. That is what we need in this world less preconceived notions about people and take it as it comes. I would tell anyone Black, white or any race to go get your boots from here . You will be treated with the utmost respect and get an amazing boot also .... This is a wonderful place with wonderful people ... thank you for such a great experience...... The world needs less negativity and more we got this ....

BUYER BEWARE - DO NOT PURCHASE SADDLES FROM THIS STORE!!…read more My good friend purchased a saddle from The Tacky Horse in April of 2024. On the very first time on a horse, it was making such an obnoxious noise that it spooked an upper level, multi-world grand champion horse and never even was sat in more than 1/2 a walking lap around the arena. The saddle was taken back and asked to be repaired. The owner Carrie advised that the rep would reach out to her - Tim Rafield with JT industries / Tough-1 / Silver Royal / Royal Heritage saddles. He never called! In the meantime, the buyer was going thru chemotherapy and fighting for her life so the busted saddle wasn't on the forefront of her concerns. In November, she returned the saddle to the store to fix and it was finally returned in JANUARY! My friend is still deep in her cancer battle and can't ride the horse any longer - and ended up selling the horse the saddle was purchased for. She also had a buyer lined up for the saddle and on the FIRST RIDE, the billet broke. Thank goodness the rider is a great rider and didn't get hurt but this could have caused serious injury! Upon inspection, the billet was never correctly attached. There was a leather cover over the connecting area and nothing was broke on either place. The saddle again was returned to the Tacky Horse and yet again, we were told a rep would call us and never did. The saddle was repaired and basically we were accused of tampering with the saddle (that doesn't have a single mark on it btw because it HAS NOT BEEN RIDDEN IN) and that there is no way this could be a manufacturing issue. I finally tracked down the sales rep, who had nothing to say other than lies on how long ago we purchased the saddle and that the issues were new. We just want our money back on the defective saddle - we could have had it sold by now had it not been defective. Upon some research, Royal Heritage saddles are made by Silver Royal - which is a Tough-1 / JT Enterprises brand. I will include all the screenshots of interactions with their lovely sales rep who seemed more concerned about keeping money in his dealers pocket than doing the right thing for the customer and standing behind the products he sells. BE CAREFUL DOING BUSINESS HERE! One of the worst experiences in the horse world I've had in a while!

The only place that I go for my horse's nutrition, my tack and any other advice or product!…read more Love the Tacky Horse!

An off the road TAC shop willed with boot saddles and feed Kentucky Horse Supply is exactly what…read moreyou expect. Except for a little des to the right of the door were the have set up a little desk with all the papers and keys for the U-hauls they rent. I've had trouble with U-Hauls corporate shops on more than one occasion. I once got a U-Haul that was spitting gas out of the sixth cylinder. That made the shop all the more wonderful. The owner mainly work the weekend and we were lucky enough to have med them. They do the same inspection on the trucks they rent out as they do for their own trailers when they are hauling horses. One of the owners was telling us how if she finds anything wrong she calls the U-Haul mechanic who is a little man that can fix anything according to her to come out and make sure everything is perfect before she will rent out a truck. They take pride in their work and the service they provide whether it be in the TAC shop or as a neighborhood U-Haul dealer. I highly recommend getting ant trucks or vehicles you need to move or hall good and materials from them. It was a great experience and they were very helpful.

Quality leather and very knowledgeable. Have had belts and holsters made and am beyond pleased.read more

Terrible customer service after sending the wrong product. When we called twice to explain the…read morewrong item was ordered, the nasty old lady said put some oil on it to make it the right color. She was rude and nasty and the product isnt near as nice as it used to be since we've ordered from them several times. She had no desire to help or make the order correct by return, replace, or refund even though she took the order wrong. DO NOT WASTE YOUR $$$

Very helpful and knowledgeable staff. All the best brands! This is the nicest tack shop I've ever…read morebeen to.

I purchased several items from Equus Now for the 2024 Christmas season. In addition to the items…read morebeing an extraordinary value, my package was shipped promptly, I was kept abreast of shipping progress along the way, and I received my order in record time! When I called with a question about an item, the customer service representative provided a clear, concise answer, and went out of her way to ensure that I was happy with my purchase. I was "wowed" by the service and the focus on the customer both of which are rare in today's consumer marketplace. Bravo Equus Now!