The Customer service was average, but nice. The Island looks good, but the assembly was to be…read moreincluded and it was NOT! It took my wife and father 4 hours to assemble with many tools i.e dremmel and circularn saw. The pieces were not premeasured and was NOT easy as they told us. Also, more hardware was needed and wasn't included which cost us an additional $30.00. Also, there are no handles! Then when I called back im I got a very sarcastic response which wasn't appreciated, but I got over because I am away on business and had more important things to deal with. BLUF: I really could've gone somewhere else and paid less if I knew we had to assemble it ourselves. It's the whole reason we came there. We are not carpenters and were just looking for something easy. To say we are a bit disappointed is an understatement.

Great customer service! Very helpful with the options we wanted and designing the kitchen with us…read more Best prices that we found in the area. Highly recommend!

I had Carpeting and flooring installed. Had a great experience with everyone involved including the…read moreinstaller. Did a great job and did not leave a mess

Shawn came out in a timely manner to give us a quote to refinish the hardwood floors in a home we…read morehad recently purchased; he provided a reasonable quote, AND the refinishing team was able to get us on their schedule right away! Really happy with how the floors came out. Support this great local company!!

Zac and Sebastian were great! they came out and did the job just how it was requested. they were…read moreprofessional and courteous. Thanks guys much appreciated !

Contractor immediately recognized that I had done some sanding and prepping and discounted the job…read moreaccordingly. Contractor (Zack) and his associate were very helpful getting the last few heavy pieces of furniture out of the way. These guys are very easy to get along with. They work hard and fast. They are very neat also. Zack also helped move a few pieces of furniture at the end. The job was finished on time and the result is excellent.

Excellent in their workmanship, very punctual and very affordable. I would recommend themread more

Excellent service, timely, efficient and appropriately priced. This company is fantastic - the…read moreowner and staff wore masks, offered options and ensured everything was completed in one day. We had the upstairs and stairs carpeted - three bedrooms, hallway and set of stairs - this was not a cookie cutter job - with lots of angles and smaller, inset spaces. The work was meticulous. We will have Luxury Innovations to complete our next flooring project.

Absolutely the best. They were professional and completed the best of the best for our home. Just a…read morepleasant experience compared to other flooring.companies.

I looked at flooring at North Hills flooring. They had a nice selection and Susan was very nice &…read moretentative. I had explained what I wanted a quote on (flooring) and had scheduled a day for a quote. I had reached out to NHF and explained that I would be out of town 4/12, but my realtor and mother would be present and know exactly what I wanted done. 4/20...I'm still waiting on a quote. I reached out to Susan who was very pleasant and stated she would call me back after speaking with Chip. Chip called me back within 5 minutes (called me Nathan, my name is Zachary) and was very rude on the phone, stating he was blind sided when her got to the property. He said he didn't know what to measure (why would you agree to do a quote without knowing what needed to be measured before hand?) even though my realtor, mother and Susan (sales clerk) knew exactly what I wanted. My realtor reported he wasn't very approachable. Come to find out he never measured and left, never informing me of this. Meanwhile, I'm sitting around waiting on a quote. I will never use NHF for anything. It sucks because Susan was great and they have great products. Chip needs to take a class on customer service etiquette. Go to Weckers, better customer service!

Once again we used North Hills Flooring to perform work in our home and we are absolutely thrilled…read morewith the service, materials and professional workmanship. The job site was kept immaculately clean throughout each work day with a final clean at the end of work day #5. With due care, we were able to use our kitchen and access the stairs to our 2nd floor while the work was being performed. The disgusting DIY flooring was demolished, the existing subfloor was screwed down virtually eliminating all of the existing floor squeaks, the installer relieved a hump in the middle of the kitchen, installed the Luan underlayment to the existing subfloor with literally thousands of staples, and sealed all joints with Ardex. The installer expertly trimmed underneath all wood moldings and kitchen cabinets so that the LVT could be installed underneath instead of just abutting the moldings and cabinets. There were 5 major areas that needed to be squared on the floor prior to laying out the tiles, cementing the underlayment, and installing the LVT. All 3 of the cased wall openings received identical reveals between the LVT and other flooring materials. New shoe moldings, cove base and transition strips were installed, and the entire job site was cleaned squeaky clean. This was the 3rd project done for us in our home by North Hills Flooring, and we will definitely use them once again during our next remodel. The owners, Chip & Susan Weile, are extremely knowledgeable about the products they sell, and they both have an artistic eye toward home interior design.

Mid-State Carpet Masters replaced the flooring in the kitchen, hall and bath of my rental property…read more Start to finish it was a great experience. Matt was professional, communicated well, and made sure his team knew exactly what I wanted and needed. Kevin came for the estimate -- he listened well, heard my preferences, and treated me professionally. The installers were prompt, professional, and did an EXCELLENT job with my LVP flooring. Even the clean-up was great. Job well priced. Happy landlord. And as a single woman, I appreciated the respect and courtesy from the whole team. I would not hesitate to have them come back for the next phase of this remodel. Highly recommended.

Great service on my plank flooring and carpet installations! Great installers, especially Randy…read morethat installed all new baseboards. Matt was great..as was all the staff. Highly recommend!!

I was pleasantly surprised with the showroom displays and how helpful Josh was. He was very…read moreknowledgeable and answered all the questions I had. He also had a large selection to choose from. I would recommend checking them out if considering an upgrade. I will be going there again when we start our next project. So glad I stopped in!

As a contractor, this is the best showroom that I have been in. The staff is very pleasant,…read morehelpful, and extremely knowledgeable. My customers were very happy with the way that the staff walked them through product selection for their homes. I would highly recommend anyone looking for great service and excellent products to visit them. You will not be disappointed.