Mark Denhart, representing DCI (Downing Construction, Inc) Plumbing Solutions, Bismark, Illinois 61814, (217) 759-7117 promptly scheduled a convenient appointment as soon as I told him my problem. I needed new heating elements/electrical components installed in my electric hot water heater in my basement. I had bought the elements at a local hardware store thinking I would try to install them myself. But, after reading the directions, I did not feel comfortable doing the job. He explained, on the phone, that he could do the job for me and it was easy to understand that he knew what he was talking about. He inspired confidence in me from the get-go. He came to my home and did a nice job for me. I will not hesitate to call him back to my home in the future for his plumbing expertise and his ability to communicate and inspire confidence that he's the man for the job. His company was listed on Angie's list. That's how I learned about him. I'm keeping his name handy for future calls. Plumbing can be complicated if you're an amateur like I am, and you want someone like Mark Denhart who can do the job dependably in all respects. Mark made the repair easy. I can now depend on hot water coming out of the plumbing when I need it. read more