I lived at Springwood from 2013 to 2017, and then moved in again, living there from March 2018 to…read moreSeptember 2022. I wish I could write a better review but I'm so disappointed by what was previously a great place to rent. The buildings are quite dated and the updates that have been made are of the cheapest quality. The old carpeting in the buildings was replaced last year...we all thought what had been placed was the liner and the installation people would be returning to lay the actual carpet. No...the carpet is just that thin and it causes sound to reverberate through the halls. The vinyl flooring in some units is cheap quality and poorly installed, so that it's constantly lifting. They continue to permit cigarette smoking on patios and balconies, and public areas around the site, which means there's smoke coming in through the windows, patio/balcony doors, and vents, regardless of whether you smoke. The complex spent three years and a lot of money to update the property, with the pool and hot tub, bbq area, and clubhouse were all unavailable during this time. The big reveal after all the work reflected that the only thing changed for residents was a nicer bbq area. The pool and hot tub, and all the chaises, tables, and umbrellas are the same that have been there since my initial residency. The clubhouse, which is only open during the management's working hours (unless reserved for a private event), is gorgeous but the main change is a remodel of the office space. The management and facilities staff are the only people who use the "clubhouse," and in great part due to the hours it's accessible as well as the fact that whenever someone goes in there, it feels as if you're interrupting the office staff having their breaks, hanging out and snacking, etc. All the parking spots were redesignated this past year as "assigned" spots, in a clear attempt to increase income for the management company. Residents must pay an additional fee monthly to reserve a spot, covered or not, and there are virtually no unassigned spots for additional resident cars or guests. The office staff regularly "patrol" the parking area for parkers who aren't "registered" and when discovering someone, send an email blast to the entire community calling out the car's identifying details and threatening to have the vehicle towed within a certain number of minutes if it's not moved. During weekends, the Springwood staff tend to park in the spots reserved for "new residents." Management sends email frequently admonishing residents that they've "been told" they cannot have anything on their balconies/patios, hallways, lobbies, etc. as if the residents are young children. I don't like when people break rules meant to ensure people's enjoyment of their rented home either, but there's a way to do this respectfully and a way to make people feel bad. When there are problems with the laundry room machines, the office staff will not assist. The response is that they haven't been trained on how to use the equipment or its software and residents have to contact the vendor (which never seems to result in a response). A dryer has been non-functional for months but despite numerous requests, the management staff have done nothing to ensure that it's repaired or replaced. With only 4 washers and 4 dryers per building, having one out of order creates a difficult situation for residents trying to do their laundry. On the plus side, the maintenance staff are without exception friendly and responsive. The apartments are in a great location and the people living there are generally quite nice, but there are few amenities and the management staff sometimes make residents feel like interlopers.

I really loved living at SpringWood apartments and I'm so grateful for the experience. Ron and…read moreAustin were always super friendly and helpful - they made a big difference in our stay, especially when we had some issues with our move-out date. Ron was really understanding and worked with us to find a solution that worked for everyone. It's clear that he genuinely cares about the people who live here, and that makes all the difference. Overall, I'd definitely recommend SpringWood to anyone looking for a great place to live. -- from Kehan and Yuwei

My family member just moved out of this lovely apartment due to work. They are one of the few that…read morewould accept a german shepherd. The apartment came with washer and dryer. The place is nice and cozy with your own balcony/patio. My name is on the lease and dealt with the staff. They are one of the most responsive ladies I've had the pleasure of dealing with. They were prompt in responding to any questions. They were very helpful, kind and professional. Shout out to Amica and Joc. They run Renaissance apartment with compassion, kindness and professionalism. Parking is not a problem at all. You have an assigned covered parking and lots of guest parking. They have lots of EV charging station as well. The move out process was seamless. We got our security deposit back less cleaning service as I am not about to spend my days cleaning it lol. We felt safe here. There's a patrol car/guard going around the complex. THANK YOU Renaissance apartments and to your staff for an amazing 3 years. I highly recommend this place.

We've lived at Renaissance Apartments for almost 3 years and it's hard to say good bye! The complex…read moreis beautifully maintained, clean, and full of lush greenery that creates a welcoming and serene atmosphere. The staff here has been fantastic, always accommodating and friendly. A special shoutout to Johniquewa, who goes above and beyond to make the complex feel both professional and warm. Her friendly demeanor has truly made a difference in our experience. We've loved our time here, and if we ever return to Sunnyvale or the South Bay Area, Renaissance will be at the top of our list. Highly recommend! PS. The complex is conveniently located right behind Braly park, which is great for dog (and personal) walks!

I previously lived in The Meadows for 7 years until I bought a house and moved out. My workplace is…read moreclose-by, and sometimes after lunch we walk through the outside ring parking to reach Middlefield and return to the office. Today, two of us were walking through chatting, and a Meadows property manager/worker yelled at us from across the parking lot, maybe 40 yards away, asking who we were. Thinking he had mental issues or a salesman, we kept walking. He then approached and harassed us, screaming about how we were trespassing, continuing verbal abuse and harassment and followed us until we left the property. We talked quietly, did not approach anyone, hang door tags, play music, or toss trash. We didn't go into the center apartment area. We're both computer professionals. This employee could have gotten on his golf cart and quietly told us sorry we cannot walk thru his parking lot and to kindly exit the premises. Instead, he chose to yell threateningly across a parking lot and come after us with verbal abuse. A good way to judge apartment management is how they treat visitors. Because as residents, you're going to get more of that - or worse. Stay away from this complex.

Lived in meadows apartment for a year and it was great! The greenery and all the beautiful trees…read moremade the complex feel like a little forest. Meadows is very safe and it's also in a good location - it is right off of Central expressway and it's close to 237 and 101. Apartment was spacious as well. I also thought the gym was great and bigger than a lot of other apartment gyms so amenities as good here. There is a community pool as well. The management company was very responsive with service requests. We had an issue where the central AC was spewing out dead bugs so the maintenance team quickly came in and gave us a new AC. Meadows also hosts some events every couple months (coffee station, Easter egg hunt, food trucks, etc.) which made the apartment complex feel more like a community. One of the drawbacks about this complex is the lack of natural light in the some of the apartments. Because of all the tall redwood trees and the direction of our apartment, we didn't get much light. For the most part, we had our lamps turned on all the time. And because of the trees, leaves would fall into our balcony so we had to frequently clean that up. We decided to leave once the lease was up as we found a place with more natural light closer to our offices and meadows was going to increase the rent by $250 a month. If it wasn't for the light situation, probably would have continued to stay here. Overall I enjoyed living here, and if you are ok with less natural light or you are able to get an apartment facing the right direction, then I recommend!

It's been a few months since my move out but I want to thank Jose for making the process as easy as…read morepossible. He was very professional and kind! Definitely deserves to be recognized for his service to the community at Redwood Place!

Great atmosphere. Especially I enjoyed seeing many people enjoying the pool on a Sunday afternoon,…read morethis place felt alive. Would love to live here one day. Shoutout to Dallas Pabilona for managing the tour.

Just moved in and honestly the place is a gem. Has a stunning brick industrial loft layout that you…read morejust don't see out here in the west coast. Solid HOA and management that responds quickly (shoutout Kathleen!), and a very informative and easy move-in process. All the neighbors are super nice, parking is secure, the communal room of shared ladders/grocery wagons/cleaning supplies is awesome. Everyone is a young professional or very early family stage. Area is walkable and feels safe. Literally nothing bad to say.

Once it was more loft owners and fewer rentals...now seems like lots of renters, lots more…read morefamilies...who stay for awhile then move on. The sound of crying kids can be heard. Other than that, the developers did an outstanding job Of creating a beautiful space with Stunning lofts and apartments. GoodGym, nice open spaces. Parking for guests can be a challenge...and there are $70 parking tickets. Great location - close to downtown. There are the "owners" who take pride in property-and those "just passing through" renters who aren't as possessive or respectful of the property... There were Two known robberies in garage last two months....unlocked cars were ravaged. Most recent: trunks were popped and contents stolen. They need security cameras and a security company on the premises...

I have owned in this building since 2018. Though things were not that great in terms of management…read morewhen I first purchased my unit, things improved immediately since the new management has taken over. This is a well constructed and maintained high-rise in the heart of downtown San Jose with incredible amenities and many owners who really care about the community.

Pardon this delayed review but I guess this was sitting in my queue for 3 years! haha, but this was…read moremy experience when I was condo shopping when prices were low and there was a sales office: ------------ Originally published 01.2013 ---------------- Do NOT come here if you're the type who despise rude and bougie sales reps. I came here in December of 2012 and was looking to get into the real estate market since prices were low and I had a price range of $300K-$400K. The sales rep was a pregnant twat and was very rude. When my family and I came by, she asked what my price range was and when I through out the $350K number, she didn't seem very interested to show us the remaining units from the 9th floor and up. I was looking for something simple for just myself. A one bedroom condo with a possible den or no den. When the lady took us around, she said that a one bedroom on the 9th floor was going to run me about $415K. When my parents asked if a fridge or washer and dryer came with the unit, the lady rudely said " of course not! You'll have to buy it yourself. You NEVER get those from the developers"....Funny since we had just come from Plant 51 and they threw in a Fridge and Washer and Dryer which saves a buyer at least $2-$3K (wash and dryer and plant 51 was basic but nice...and the fridge was a french door with bottom freezer). Overall, I think of all the downtown units I've gone to, I think I've decided to buy at Plant 51. I think it's the smarter decision since whole foods will be opening and it's right next to cal trains and the alameda is having a revamp. Plus despite the safeway downstairs at the 88, it's near noisy bars and the homeless detract from the area. Trust me, I went to SJSU and lived near campus for years so I know. Plant 51 is farther away from the grossness. 1 star for location and the rude sales rep lady. Super turned off. Plant 51 however, solid 5 stars!

We moved into Main Street Cupertino about two weeks ago, and we've already fallen in love with the…read morecommunity. The apartment itself is beautiful, very well maintained, and everything feels incredibly clean and thoughtfully cared for. A special thank-you to the leasing office team--Natalie and Carol--who have been so warm, helpful, and welcoming throughout our move-in experience. They truly made the transition smooth and enjoyable. We also got lucky and were able to attend a "paint and sip" event just one week after moving in. It was such a fun and creative way to meet our neighbors, and you could really see the effort the team put into organizing it--from the setup to the food and drinks. We're really happy to be here and are already looking forward to more community events in the future!

I just wanted to express my gratitude. I have lived at the lofts for about a year and love the…read moreclean, quiet environment. It's well kept by the maintenance staff: Francisco, Jesus and Yadira. The assistant manager Natalie so kind is always available to help when I need something, and Carol the property manager is always professional and friendly. Keep up the good work everyone, I'm definitely renewing my lease this year!

The Podium Apartments have been a great place to live. Maintenance is prompt and efficient, and…read moremanagement is helpful. I've never had any issues that weren't promptly resolved during my time living there Ashley the manager has been a true blessing to work with. I wish she could be the manager at my new place, but unfortunately she is too committed to the podium. The only negative some of the windows are older so they are hard to operate at times and maintenance tries their best but they just need to be replaced.

We lived in The Podium Apartments for around 10 years. It was a great place to live for families…read moreand felt very secure. We want to give a special thanks to Manager Ashley and Maintenance Staffs Pablo and John. We received prompt responses for any issue we faced in the apartment. They were incredibly quick and responsive. The staff was so friendly; it truly felt like a family.

Be careful when moving out of Cupertino Park Center. My security deposit return took 49 days--well…read morebeyond the 21-day statutory window required by California law. It took five separate follow-ups on my part to reach a resolution. When I first asked about the delay, a Prometheus representative admitted they were already aware of an "unexpected error in processing," yet the issue remained unresolved for another two weeks. Prometheus management later cited "internal system glitches" as the reason for the delay and claimed that they had made "every effort" to process and return the refund as promptly as possible, despite the two week lapse between issue escalation and resolution. I've been a renter for nearly 10 years, and this was the slowest and most frustrating deposit return experience I've had. There was no clear response until I threatened a legal review of the timeline and statutory damages for bad faith withholding. 2 stars for the great location.

When we visited the apartment, we loved it not only for the area and the spaces but also for the…read morewarmth of the staff's attention, so we decided to move in immediately. We appreciate the constant and immediate service they provide us day after day. The attention from Edgar, Jessica, and the entire technical and administrative team is truly world-class. Without a doubt, their service adds great warmth and commitment to our home in California.

I can't say enough great things about Anthony Falcocchia from Robson Home Customer Care. He…read moreconsistently goes above and beyond to take care of issues with our home. What really stands out is his dedication--he personally visits to see problems firsthand, then promptly arranges repairs and coordinates timing in a way that works for us. That level of ownership makes a huge difference. Anthony truly listens to our concerns and always does his best to find a solution. Even when something falls outside of his scope, he still offers helpful suggestions and guidance, which shows how much he genuinely cares about homeowners. On top of that, he's friendly, patient, and simply a pleasure to work with. It's rare to find someone so responsive and committed to customer care. We really appreciate everything he's done for us.

We've had the pleasure of owning not one, but two Robson Homes, and our experience has been nothing…read moreshort of exceptional. Our first home was purchased new in 2019 in the Orchard Heights community. From the start, Robson Homes impressed us with their attention to detail and willingness to accommodate customizations -- including electrical, speaker, and network pre-wiring -- that made our home truly fit our lifestyle. The home buying process was smooth and professional, but what really stood out was the post-purchase support. Years after moving in, our salesperson, Lee Ann Williamson, remained incredibly helpful and responsive. Whether we were looking for part numbers, paint and stain swatches, or even building blueprints, she was always just an email away. More recently, we purchased our second Robson home -- this time a resale in the Mission Heights community. Although we weren't the original buyers, Lee Ann once again went above and beyond to help us with information and support, even though she wasn't involved in the transaction. It speaks volumes about the company's commitment to quality and long-term care for their homeowners -- not just for first-time buyers, but also for second-hand owners. Robson Homes builds beautiful homes and backs them with a level of service and integrity that's hard to find these days. We're grateful to be part of two Robson communities and can't recommend them highly enough.