Lots of experts；however，your questions and doubts are not allowed to be mentioned. Their price is…read moreapproximately 50% higher than middle prices. 108 dollar per hour for their labour Generally，here is for rich people. If ur case is not filled with money，do not go there. I asked too many questions，they said that it is hard to communicate. Then，they cancelled my service.

Have been dealing with Jim's auto for about a year, and had them do a safety for me when I bought a…read moreused car recently. I had a strict timeline for getting my car road worthy since I was planning a big road trip shortly after acquiring it, which they were able to meet however I did have an issue with one of the repairs while I was away in the US. After calling Jim's in a panic they assured me their work and parts did have a warrantee and there wouldn't be any out of pocket expense to me to get the car repaired again. The crew at Jim's especially Steph went above and beyond and would call the mechanic in the states to get updates on my car because he yelled at me every time I called him, and then handled payment for everything to fix the problem. As a side note I also purchased tires from the OK Tire next door to Jim's which they made very easy to do and were able to do to help get everything done on time for me at a better price than Fountain Tire in New Sudbury offered me. Really appreciate Steph getting yelled at on my behalf and doing everything to remedy the issue for me!

I have been going her since 2016. I have always received great service and the work done is…read moreexcellent. They are compassionate about my issues and never dismiss me. Sometimes being a older lady, it's hard to get good service, or technicians that try to understand or fix the issues. I've never had bad service, in fact I would prefer to go here than NISSAN any day. All of the techs and the admin folks know be by name and look after me like family. I would give this 10 stars if I could Satisfied customer.

lost my oem parts and charged me additional for their negligence. scumbags…read morelost my oem parts and charged me additional for their negligence. scumbags Wouldn't own up to it ; waaah waah labour rates

Traveling from the USA, we needed same day service to replace a bad tire on a Ram van. Canadian…read moretire said no one would be able to get to us for a week to put them on anywhere around Sudbury. We Called OK Tire and they were awesome. Jeff checked to see if they had the tires and they did (at a good price) and had put them on for us within an hour of our calling them on a Friday. We were so relieved to get this done and can't recommend these folks who have a definite can-do attitude!

I was in Sudbury for a two day work trip and rolled over a nail. Every local tire shop was closed…read moreat 6 except for Canadian Tire who wouldnt see me. Jim's OK Tire responded to my emergency tire repair that very same night by email when I left an appointment request and I was seen the very next day! Even with appointments John at Jim's OK Tire had my vehicle back to me with a repair in an hour! Thanks Guys!

I would not believe anything the owner of this place tells you. Made me book a week in advance to…read moredo a straightforward job and then after dropping off the vehicle a week later it sat in his lot all day and wasn't touched until 1/2 hour before closing and then proceeded to whine about how busy he was. Pretty sure that week lead time should have sufficed? Then he didn't even know how to do the work, when he finally looked it up on his computer he got flustered and rude and said either leave and I'll get around to it whenever or "F" off with the car and leave him alone. This guy is apparently clueless about what is involved in the auto repair business. Stay away you've been alerted. I suspect the other review on here is bogus.

perfect service, nice people, reasonable price leave me with an outstanding impression. This place…read moreshows how nice are Sudbury people. This guarantee comes from their history

If I could put negative stars I would. He's disrespectful to women, he won't take the time to speak…read moreto you over the phone or help you/answer simple questions with something as small as showing you what fuse is what... even after pouring thousands of dollars there. Doesn't call you to let you know what is going on with your vehicle and when you call to ask him what's going on he will say he can't fix it or there is nothing he can do. Just lets your car sit there. Poor service and communication, and he was horrible to my mother. 10/10 do NOT recommend.

From the owner: automobile repairing and serviceread more

They made a stressful day much better. Great customer service. Anne was kind and treated us like…read morefamily.

From the owner: Trust the experience of Basco Collision Centre to give your vehicle the attention it deserves…read more Preferred by insurance companies and specializing in luxury imports. The choice is clear. Basco Collision Centre provides exceptional customer service, quality repairs and on-time delivery all at a central location. The key to a satisfied customer is communication, which is why from initial customer contact through to delivery of the vehicle, our clients are informed every step of the way. Our friendly, informative office administrators and personable estimators are second-to-none. We take pride in our leading-edge cycle time and lifetime repair warranty. Standardized quality control processes ensure that we deliver each and every vehicle on time and to the manufacturer's specifications.