Forgot part of our order and the chicken sandwich had little to nothing of ketchup and my fries…read morewere also not very salty either which was my first time going I will unfortunately never be returning

2.5/5, +.5 for the service…read more Can't say I was overly impressed with this place, although I can pick out positives from the burger I had and the place overall. First, they have options for white or multi-grain buns, both costing the same. Since I like to be healthy, I chose multi-grain. Good on them for offering bun options since most other restaurants only offer white buns. Second, they have awesome service, with the employees knowing many of the regulars and offering options for customers to get more value for their meal. However, I ordered a swiss melt burger...and the patty was extremely dry. They advertised juicy burgers, but my burger was anything but. The grilled mushrooms were minimal, and the grilled onions were pretty much regular raw onions placed on the grill...which actually didn't taste too bad. Finally, the onion in the onion rings were good, but the coating was too hard and too crispy. I'll probably give Sonny's and Frat Burger a try before I come back here.

Came to town to work with DH. We stopped by here for a late lunch. i ordered one of their specials,…read morethe hot hamburger with, mash and frozen vegetable bits and DH ordered the Tex-Mex smashed burger. Food was pretty decent. Service fast and order taker & server was friendly and was a little slow in refilling our bottomless soda glasses. Ambiance was definitely like a diner with posters and the kitchen looked like an older style kitchen at a diner. Restroom was scentless but needed some cleaning and attention.

Great greasy spoon (actual spoons are clean) and happy staff it seems, tip them well. The food has…read moreimproved a lot in the past year or so as I think they got new cooks. I've enjoyed their fare for a few years now and they're at a high point, get in there!

Food was fresh but very salty. Poutine was average. $50 for 3 - hotdog special, Poutine and pop and…read morea bacon burger combo. Hotdog was too salty to finish and poutine a little bland. My guest enjoyed the burger and milkshake. Service was relatively fast and the restaurant was clean. Staff were very personable. I will go back and if I have any issues like the saltiness, I will definitely tell them

Amazing fast food and their burgers are the best in Burlington. So fresh, great ingredients. Highly…read morerecommend.

I may be biased toward's Mel's diner because we share a name but I really like this place! The…read morelook and feel inside is amazing and very aesthetically pleasing for photos! I've been a couple times and ordered in as well. It truly feels like your stepping into something out of a movie. The staff are generally quite friendly. I only eat halal so I can't attest to the non-halal options. But I've tried their waffles, milkshakes, and ultimate skillet. My favourite being the latter. Everything I've tried has been pretty tasty! I recommend. Once I ordered in the ultimate skillet though and it was not as good. It was mushed up and the flavouring wasn't as great. They also did not include toast. I'd say eating in is the way to go!

My boyfriend and I are regulars at this location; we've been visiting Mel's for nearly 4 years! The…read moreservice is fantastic every time, we've never had a bad server or experience. The hash browns are always hot and crispy; as well, the coffee is always freshly brewed and flavourful. This particular visit, I had the Canadian Bacon Eggs Benny, very yummy! My boyfriend had the Mel's Favorite with French Toast. Both were made very fresh. Will definitely be back!

I had their Hotbox 1 with Medium heat and it was a great meal. The slider was filled with coleslaw…read moreand had a massive piece of fried chicken. Well-balanced, not too spicy and the sauce was good too, it was like sweet, tangy, savory, and a little bit spicy as well. The Mac N Cheese was pretty standard, I normally don't like the dish itself, but this one proved me wrong. Tenders and fries were also great, both covered in a spicy seasoning, The tenders weren't super crunchy, but they were freshly made. The fries were nicely crunchy however, providing a crisp that the tenders didn't. The buttermilk ranch sauce was a bit bland, didn't really do much for the meal. The service was fairly quick as well, staff was friendly and helpful in choosing the right option.

The food is amazing, lots of options with varying heat levels. I loved the deboned chicken thigh…read morewith Nashville Hot spice level. The tenders were great but a little breading was coming off. Ambiance is great, good place to sit and overall a chill environment. The staff is really great, they were nice and sweet and had really good recommendations for what to get including sauces, I'd personally recommend the JB comeback sauce. Overall very good experience.

Took an hour for 6 milkshakes. Thats rather shameless if I do say so myself. Pretty good thoread more

Didn't feel like making dinner one night so I picked up an order here for a basic burger and curly…read morefries to go. It took about 20 minutes for the order to be ready after placing it on the website. At first glance, the burger was packed with mixed greens and a huge beef patty. The lettuce and spinach was definitely needed to cut down all the meat! I was feeling so full after the burger that I couldn't finish the curly fries. The fries were crispy but I would not go for the garlic mayo sauce again for the dip, as it was a bit too heavy on the stomach. I'd recommend coming by here if you're looking to indulge in some juicy burgers!

We ordered 3 burgers and a chicken burger from the works tonight. All 3 of the beef burgers came…read morecompletely raw on the inside, I mean sticky pink raw ground beef. Unfortunately this isn't the first time this has happened to us either. We've eaten in the restaurant and been fine, but the two times we've ordered we've had raw food sent our way.

Love the burgers! And the choices! The service was a little slow. The place itself was kinda cool -…read morevery industrial. The fries and chips were good too. Didn't get to do the onion ring tower. Will try it next time. The drinks were interesting cuz it was in measuring cups. The beechwood sauce is the bomb. I wish they sold It. It's the best sauce for fries and burgers!!

Fast Service and Mediocre Family Restaurant "fast food"…read more Used to go there until I checked my bank statement and was double charge for a lunch (3 people). I have been to the restaurant several times to resolve the situation but there has been no resolution or no offer to return the 2nd fraudulent payment. No offer for a gift card or any other compensation. The situation may have been a mistake but not handled very well by the business owner, who I have also spoken to.

The restaurant is finally reopened. The place looks amazing. Awesome job on the remodel. Its has an…read moreeven more warm and inviting atmosphere then it did before. The food is above top notch. I had the cowboy breakfast and everything was superb. The portions are huge so you better be hungry. Great value and our waitress was exceptional. I am so glad you guys are back and i will be eating here as much as possible.