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    Dr. Detail Pro

    3.8 (4 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Dr. Detail Pro

    Window pressure washing

    Rooftop solar panel cleaning

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    SantaAir Heating and Air

    SantaAir Heating and Air

    4.7
    (180 reviews)

    Love SantaAir! Several years ago, we purchased a new HVAC system/installation through SantaAir, and…read morethey have been our go-to HVAC company ever since. Even in the heatwave of summer, they are readily available to service/maintenance our system. Above all we appreciate their excellent customer service, knowledge, reasonable pricing, and professional work. They will always be our first call!

    Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

    Air Quality Concepts

    Air Quality Concepts

    5.0
    (5 reviews)

    Thank you so much to Cole and Aiden for their thorough work. I was happy to learn more about my…read morehome during their visit. Great prices and very responsive team. I 100% recommend Air Quality Concepts and I will be using their services in the future.

    I was nervous about finding the right person to do this job because we have had bad experiences in…read morethe past and we have four children. Air quality is important to us. Charles, the owner, was recommended to me by our HVAC guy Tri South Mechanical, who are exceptional, and I was pretty confident these would be the right guys. I was told they are the best in the business. Charles got back to me right away. He gave me a super great deal, which included several services at a great price. When he explained their approach and what they do, I liked them best as compared to other companies. Some just use high pressure and no brush to clean out the ducts, for example. His guys were a tad bit early which is preferred to being late, and they called to let me know. They were very thorough, answered all of our questions, added bonus is that they were kind and in good spirits. They took the time to show me faulty boot connections in all of the lines in our entire upstairs. They let us know it would be in our best interest to fix bc air was escaping and unfiltered air was getting through. I asked them to clean my dryer vent out on the spot. He let me know that on the outside it looked new and may not need cleaning, but that the actual line may be old so he'd clean it just in case. If nothing came out he wouldn't charge me, and if it ended up being bad it would be a good thing he cleaned it. Well of course it was bad and it WAS a very good thing he cleaned it out... he ended up not charging me. I appreciate the honesty and the gesture! I gained some wisdom to help me take care of our system, which I always appreciate. They are definitely our go to guys and I will be recommending them to everyone.

    DCM Mechanical

    DCM Mechanical

    5.0
    (1 review)

    Had an issue with my heater, hired DCM Mechanical to come have a look at it. Don McLean came over…read moresame day and not only fixed the problem but also educated me on a few things I should look for when it comes to taking care of my heating unit. From the moment he came in until the moment he left all he showed was professionalism. I could tell this gentleman was honest when he told me it was a minor issue. Me not knowing anything about air conditioning/heating, I would've taken his word even if he said we would need to change/replace a part. I would highly recommend their services to anyone who needs an honest company do honest work. Thank you for a job well done!

    From the owner: DCM Mechanical was founded to fill a need for a local skilled professional mechanical and…read moreelectrical company who offers excellent service at a fair price. We have no allegiance to a single brand and we are not in the business of selling products that you don't need. We sell service and care is our core value. We specialize in diagnostics and repairs of air conditioning and heating systems, new sales and equipment replacement and retrofits, indoor air quality and duct sealing, controls and energy management systems, ventilation and exhaust fan service, electrical services, ductless mini split service, energy efficiency certifications and facility engineering and maintenance services. NC Licensed and Insured Better Business Bureau Accredited 100% Satisfaction Guarantee Call us now at 984-292-6609

    Dr. Detail Pro - windowwashing - Updated July 2026

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