I had the most horrible experience here a year ago today…read more was hardly supported. I had a surgical termination . they do not allow anyone to wait in the main waiting area in the clinic you have to wait out in the street if you need someone . I went in waited for about 20 minuets then was told to go sit in a chair with a curtain , had the meds to start the process , was not given Panadol. hour later someone came and said we are going in , in a minuet , wasn't checked on before that. I went in for surgery 2 minuets after that and they said lay down on the table , put the needle in my arm and nurse said "here you go" and then I woke up and the surgery was done. I was never even told what they was doing , checked on , or given Panadol. when I woke up surgery utensils and matter was still around me which I had to see . I then got put back out in prep room , sat there for 3 minuets they tried to give me a tablet to help avoid infection , I couldn't swollow the tablet so I went without . After 4 minuets post surgery I was told I can't wait in the clinic for my mother to pick me up and that I have to wait outside to which was only a gutter to sit down in. before leaving I had uncontrollable shakes and felt so ill that I threw up outside and in the car on the way home .

I specifically booked this appointment because the website portrayed a specialisation in Menopause…read moreand women's health and guaranteed a supportive and understanding staff.  Unfortunately I have come away feeling like it was a waste of time and money. I feel like I got no more interest or support than I would have done from my GP in a 15 minute consult.  Like many other women, I've been dealing with an assortment of symptoms and I wanted to have someone listen to my history and experience and give me some support and an indication of whether or not my symptoms were common menopause symptoms or not and what my options may be in managing them.  Firstly the doctor was running quite late and, perhaps because of that, it felt like she was just rushing through the 'cookie cutter' steps for a menopause consult rather than showing a real interest in understanding my symptoms and experience. She responded alarmingly when she read my cardiologist results (which would have frightened me if I hadn't had the all clear from the cardiologist himself) and then again alarmingly when I asked if it could be neurological by very matter of factly answering 'well yes it could be' and moving on.  The overall feeling of the consult was the opposite to supportive and comforting

The nurse who does the ultrasound is extremely judgmental. During my visit, I was asked if I was…read moreever pregnant. i I said a termination. She made me say this 3 times in front of my partner and then proceeded to say'0h you had an abortion!' . I have been there several times and each time she asks this question. You would think they have this information in their system. How traumatizing if i had to terminate because I was s*xually assaulted. I have been to other SUFW clinics and they do not ask you such personal questions with such a poor bedside manner. Note, this is the nurse doing the ultrasound, not the Dr. The Dr's are nice.. But you don't see them for a standard ultrasound. Won't be going back to this location.