They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Look no further!! This is your best deal, best service, best value place! Super transparent…read more Excrement quote! Huge carpet selection. Not shady like some other companies where you get a price without knowing why. They charge per sq foot and varies based on the carpet you choose. The quote I received for both second floor and basement was almost half what other people quoted me with a better carpet. Installation was also super smooth. The team is friendly, efficient and clean. Would highly recommend!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

Very easy to work with and accommodating. Very reasonable pricing, didn't try to upsell. Sand and…read morerefinish looks great and was done in a weekend. Would 100% recommend!

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

We got a quote from YCS and ended up going with a different floor guy due to pricing. Let me tell…read moreyou it's nothing but regrets. Josh at YCS is very passionate about wood type and very detailed in his quoting and work. Absolutely give this guy a call he's extremely pleasant to work with.

Excellent job at a reasonable price. Plus, Mr. Rex Boyce is one heck of a nice & friendly guy…read more Highly recommended!

Rex knows wood flooring!!! I retired from being a successful Realtor after 34 years. Therefore,…read moreI've seen and sold a lot of houses with wood flooring. I saw Rex Boyce's work 20 years ago. I was so impressed that I asked my client (Seller) for his contact information that I kept for 20 years. I never met Rex before a couple of weeks ago, but I was delighted that he was still refinishing wood flooring because Rex was "The Guy" for my refinishing project. 2 weeks ago, Rex and his WONDERFUL crew finished 3 rooms of wood flooring for me. Rex sanded my flooring down to its natural finish from a dark & almost cherry wood color. I fell in love with my new very light Oak flooring, however I wanted it to look like "White Oak". (NOT "whitewashed" Oak.) The lightening process that Rex used took a lot of the yellow out and the outcome is fabulous. My photo can not depict the beautiful finished process.

I had a complex color scheme that they said they would be ok with. I asked them to use a particular…read morepaint company as that company had the exact paint colors we wanted. They used a completey different paint brand and the colors weren't right. They also obviously did not tape (there are wonky lines and areas where paint overlaps other colors) and there are flecks of paint on the toilet and flooring and other random places. This is the sort of quality you would expect from paying your friend's kid a few hundred bucks, not the work of a professional that cost thousands of dollars. Pretty disappointed. Edit: They responded with some pretty bold lies. I have email proof that I requested the paint brand that I requested. Also, anyone who tries to blame the wall for the bad paint job obviously isn't very good at their job. The paint lines overlap in places and the lines aren't straight at all--it is obvious they just eyeballed it without taping things properly. They originally said it would take six days to do, but they rushed it through in three because they double-booked themselves on another job. Every time people come over they comment about the wonky paint job and the paint flecks everywhere. None of these problems should ever exist at the price point they are charging. Professionals get things done properly; they don't provide a list of excuses. Be prepared to babysit them and check every step of their work if you do hire them or else who knows what you will end up with.

I am really happy that I decided to use this business for a paint job at my residence. They did…read moreexcellent work! the owner was fantastic and very professional. I will definitely be using this business again in the near future. The price they quoted me was also great and I did not feel like I was being over charged especially with all the rooms I was requesting being painted. 10/10.