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    Dragon's Den

    4.5 (2 reviews)
    Open 12:00 pm - 10:00 PM
    Updated 1 month ago

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    8 months ago

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    Michaels

    Michaels

    2.9(7 reviews)
    0.6 mi
    $$

    Imagine as a shopper entering a store and not only finding everything that you are looking for (all…read moreon sale!) and fully stocked shelves....pinch me....no wait. I need some assistance so hubby rustles up the sweetest young lady to help me. I was looking for canvas that was right in front of me... :) Sarah (the young sales lady) not only found me the proper size canvas but asked me if she could help in any other way. She didn't run off and hide, or act like we were in her way. She took the time to actually make sure we were satisfied. This might sound corny, but it is missing in so many businesses. Not 3 minutes after Sarah walked off I realized that the ittie-bitty watercolor paint that I needed was in a locked case.....yeah, at $16.00 for a teenie tube, I can see why!) Once again hubby fetched Sarah and she still had the sweet smile on her face. She wasn't fazed at all and continued to satisfy the customers (that would be us :) ) Thanks again, Sarah! You rock! To the management at Sarah's Michael's store in Boone, NC, ....kudos!! You found a gem when you hired Sarah! Please take good care of her....we will be back! :) Mona E. Spruce Pine, NC

    Had worst in store experience ever no thanks to actions and poor attitude of current manager…read moreRichard. Because during past visits the self checkout has malfunctioned I chose to go to checkout which is normally attended. Didn't realize Richard who was chatting up customer at self checkout was only staff member in sight. Waited patiently he strolls over to me doesn't go behind register to wait on me starts lecturing me on self checkout. So I explained prior negative experiences and he comes across as condescending and arrogant and starts " trash talking" a woman who had previously " yelled at him". Now I am wondering if anyone who disagrees with him is described that way? Proceeds to try to impress me as he is manager. When I replied I had previously worked in corporate environment member of executive management for financial institution he said " I didn't mean to compare resumes" to which I replied " it seemed as if you did". Rude arrogant condescending lacks any customer service skills. Regional supervisor needs to get involved asap as he is running off loyal customers!

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    Dragon's Den - hobbyshops - Updated May 2026

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