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    Drain Doctor

    5.0 (6 reviews)
    Open 8:00 am - 5:00 pm

    Services - Drain Doctor

    Bathtub repair

    Drain repair

    Faucet installation

    17 More Services

    Faucet repair

    Garbage disposal repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower repair

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe repair

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    Thompson Plumbing & Pump Service

    Thompson Plumbing & Pump Service

    4.7
    (11 reviews)

    I can't say enough good things about them. Friendly, professional and very timely. The first time…read morethey came out and assessed the problem they knew they had to come back. I thought we'd have to wait...they came back the very next day and went above and beyond fixing our issues with old plumbing and a leak with our toilet. Just because I can compare...our contractor had a plumber do our work with a new water heater and the amount he charged was astronomical and he charged every time he came back because he not only took his sweet time coming back he charged a service fee which these guys did not. I felt for the amount of time and work these 2 guys put in it was by far a fair price! I HIGHLY recommend. Especially how courteous they were wearing foot covers and just very nice compared to our overly expensive rude plumber our contractor hired for us.

    Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were…read moreable to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair. Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage. This is a local company you can trust to take their time and do good work. I have attacked pictures of their work.

    Hall's Plumbing

    Hall's Plumbing

    2.6
    (5 reviews)

    I called Hall's plumbing on a Saturday, they were one of about 7 company's I had call. All of them…read moretold me they may could come out anytime between 10am and 5 pm. And would call when someone was available to come my way. I explained to all of them including Halls that I had already been without water for 24 hrs, and the first one to get there would get the job and I may have to cancel. The lady at Halls explained to me that if they pulled into my driveway ,I would be charged a service call. So when n another person got here first I called to cancel them from coming out, and no one answered the phone, but I left a message. A little while later they showed up at my home, and I told him I had canceled. So I called the office, while he was here. The lady that answered the phone, told me she did not answer the phone and I would be charged for a service call, even though I left a message to cancel. Well today I got my bill in the mail for 137.00 Cynthia sterling

    Called and said I just needed someone to screw traps back together on camping trailer. Said they…read morecould come out in the afternoon. Said the service call would be 78 dollars. Later on they called and wanted a picture which I then sent them. Called back again and said they wanted 138 dollars to work on the trailer which I agreed to. The repairman came out and screwed the traps back in. Total time. 5 minutes. Time for the bill. They charged me the 78 plus the 138 dollars. For 5 minutes work. Highway Robbery. Beware of this company.

    Option One Plumbing - Charlotte

    Option One Plumbing - Charlotte

    4.2
    (54 reviews)

    I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

    Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

    Drain Doctor - plumbing - Updated July 2026

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