1. All Good Plumbing

    1. All Good Plumbing

    0

    Matthews, NC

    All Good Plumbing

    3.9 (9 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    22 days ago

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    1 month ago

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    7 months ago

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    8 months ago

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    6 months ago

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    5 months ago

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    1 year ago

    Jesse was great and replaced our water heater. Good price and quick work! Would recommend.

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    1 year ago

    Eric did a great job. All Good offers a great price in addition to an excellent response time.

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    9 months ago

    Did not perform service as requested and may have seriously damaged my house. Technician did not seem that skilled. Charges top dollar.

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    Jesse M.

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    South End Plumbing Heating & Air

    South End Plumbing Heating & Air

    3.3
    (54 reviews)

    This is a story of how not to run a company. I have been a client of South End Heating and Air for…read moresome time, and a huge fan of the previous management. The situation appears to have changed, and as a result, I have pulled my 5-star review. Since the change in management, the customer service level has dropped like a rock, and it has been nearly impossible to get through to them on the numerous phone numbers that seem to constantly change on the website. When you do get through by calling their personnel directly, they tell you they will have someone call you back, and never return your call. Turns out there's a reason for that. I just found out that they appear to have exited the residential business. I can appreciate a pivot in business focus where it makes sense, although it would have been great if they had let me know in the middle of winter so I could find another provider. Delayed refunds for services, not returning calls, etc., can destroy a brand and negatively impact the business going forward. At a minimum, it would be great if you could communicate the change in focus and connect us with other residential providers. I would not recommend this company.

    Requested service the night before. Was called back at 7:11 am the next morning. Rene was…read morefantastic. But I scheduled a 3-6 pm service at my home. 5:55 pm I call them asking if they are still coming. There's no record of my call and scheduling and they say they will call me back. 7:45 pm they call me back and say they're sorry. Tried to reschedule me for another day. No water the day before a 10" snow. I like flushing my toilets and washing my hands.

    All Good Plumbing - plumbing - Updated July 2026

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