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    Drayer Physical Therapy Institute

    5.0 (1 review)
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    Services - Drayer Physical Therapy Institute

    Physical therapy

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    2 years ago

    The providers are very professional & motivational. Very pleased with the care I received & the progress I made.

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    Lorraine S.

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    Southern Orthopedic Surgeons

    Southern Orthopedic Surgeons

    3.0(8 reviews)
    49.9 mi

    The office staff was great considering the waiting area was like a zoo and they tried their best to…read morebe kind to all those they interacted with. The one star review is for Dr. Howell. I saw he had several compliments, wish I saw that Dr. Howell. I found him to be dismissive, since my X-ray didn't show damage. He did not listen to my concerns. He gave a cursory, at best, examination. My knee has been giving out and I have fallen to the ground because of it. He offered no solution, until I brought issue up again. Then offered a brace. I have some health issues...allergic to the contrast dye for a CT scan and have an internal device that was not sure if I could have an mri. He then told me he didn't know what he could do for me. I had expected him to give me a thorough assessment and discuss possible issues instead of dismissing me.

    We received a call asking if we could come in any earlier. We asked what time. They said an hour…read moreearly so we said sure. We showed up to see two qualified individuals behind the desks but you had to get carpal tunnel checking in where they ask the same questions again and again. Finally I had enough and asked the lady to sign me in which she referred me to the machine, but then checked and apparently it signed us in somewhere along the line. Then we were give a tablet to answer even more questions. After 40 minutes passed in the lobby I asked are we being seen today? "oh he's running a tad behind, but you are next." So why did they even want us to show up earlier?!? It is not like I asked to come in earlier and you were doing me a solid. YOU called me. No way you suddenly get 40 minutes behind. This is horrible customer service and time management on their part. We waited 50 minutes before be called. Then we went to our very own waiting room (room that doctor may eventually come to). Waited there for about 15 minutes before they came in to do one thing. That's right, we waited more than an hour to do anything. So if we kept our original appointment time we would have been seen about 5 minutes after checking in instead of 65 minutes. This is why they teach Algebra in school. If a doctor is running a "tad" late...then no you should not ask people to come in earlier. But once the doctor saw us he quickly assessed and treated the patient and let them be for a few minutes and came back to ensure that they were all good and the issue was in fact fixed. He answered all our questions and was great. So 1 star for the staff who called us in early despite the doctor being behind schedule and for the ridiculous wait, but 5 stars to the doctor.

    Drayer Physical Therapy Institute

    Drayer Physical Therapy Institute

    5.0(1 review)
    6.4 mi

    Drayer PT in Calera helped me overcome a broken wrist and a shoulder injury after an automobile…read moreaccident. Before these events, I had never utilized physical therapy, so I did not know what to expect. I was cheerfully greeted as I entered the building. My first impression was that the facility was well laid out, well equipped and very clean. The registration process was easy and efficient, and Tara, the client manager was friendly and helpful. The next step was the evaluation to determine what care I needed, and the appropriate exercises and treatment. Steven, the clinic manager, did the intake and continued as my primary therapist. He is excellent as a therapist, and is attentive and caring of all Drayer's clients. Ever cheerful and polite, he effortlessly moves from client to client, to answering insurance questions, to assisting whomever needs his attention. What impressed me the most, is how this Drayer Calera group works harmoniously to provide exceptional service to everyone that enters their facility. Big thanks to Steven, Tara, Bradley, Madison, Marshon, David (the fill in therapist), and the interns that have been mentored by this group. There are several Drayer branches to choose from, but I recommend the Calera branch for its superior professionalism, knowledge, and caring attitudes.

    From the owner: Drayer Physical Therapy Institute located in Calera is a leading outpatient physical therapy clinic…read morewith convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

    OrthoAlabama Spine & Sports - Ice -ice baby

    OrthoAlabama Spine & Sports

    3.3(23 reviews)
    37.3 mi

    I went to see Dr Tran today for a block on the left side of my back for the first time. I explained…read moreto him that I sat on my wallet wrong on my right buttocks and hurt it. Without me saying anything else he told me he would fix that too. I never had a doctor that cared so much about his patients. Much love to him and thanks. I hope he sees this post Greg Miller

    Dr. Mallempati: 5 stars His staff: 1 star…read more We made an appointment to see Dr. Mallempati in the Pell City location, which by the way, is not easy to find. He's only at this location one day a week, I think, and they use another doctor's office/optometrist (?) facility. There's really nothing that tells you he's there and when you're standing in line to sign in, there's a sign for a dermatology office and another for St. Clair Eye. We had to ask, "Are we in the right place?" So they took us back to a room within a few minutes - less than 30 minutes in the waiting area - and then... more waiting. We ended up waiting almost 2 hours and then finally someone came in and they admitted they totally forgot we were there. Ok, fine. They owned up to it and apologized, it's ok - we can move on from that. Dr. Mallempati was great, very thorough, and great bedside manner. He schedules an MRI and wanted us to come back after for a follow up. MRI was done and we return one week later. This time we saw him in his main location and thankfully, wait time was much better. His nurse practitioner saw us first and she was very thorough, but she interrupted us when we tried to tell her something and we had to make her listen. We saw Dr. Mallempati again, and he was great. He wanted us to schedule a nerve block which would be performed at Surgical Institute of Alabama. We immediately scheduled the nerve block for Dec 23rd, 2025 to be done at Surgical Institute, BUT they (Surgical Institute) would call us the day prior to confirm the time. No food or drink the day of the nerve block (prior to). Also, a 3 week follow up post-nerve block would be scheduled with Mallempati. December 22nd comes and by 3:30 p.m., we still had not received confirmation. We call Surgical Institute and the lady who answered the phone said, "What's your name? Oh yes, we have you down for tomorrow and they WILL be confirming this, but we're just really backed up. But you will hear something." We go to bed at 9 pm, still no word. December 23rd comes and we've taken vacation from work and are sitting here, waiting to hear. At 7:30 a.m., I call Surgical Institute and the lady who answered said rather rudely that that she had no idea what we were talking about, no appointment was scheduled for us. We repeated the story about how someone at her office said we WERE on schedule, and she kept repeating, "You need to call Mallempati's office - no one from there has ever sent us anything to do with your information." I called Tracy, Dr. Mallempati's nurse, and left a voice mail to PLEASE call us ASAP. By 9:30 a.m., we gave up hope and decided to eat/drink since obviously the nerve block wasn't happening. It's April 19th, 2026 and Tracy nor anyone else at OrthoAlabama Spine has yet to call us back. We've been completely ghosted by this facility, as if we were never there. We've told everyone we know to avoid this place - which is sad, because Dr. Mallempati is great.

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    Drayer Physical Therapy Institute - physicaltherapy - Updated June 2026

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