The owners of this place are some of the most wonderful people I know. They treated my child with…read morethe utmost care and respect, and I would trust them with pretty much anything. They have hired some of the best therapist and the location is very convenient and easy to get to. Highly recommend!

Wow. We have been to quite a few places in an attempt to find quality care for our daughter, who is…read more12. We tried a place in our city that reminded me of a prison. We found out about Childs Play and Jenny went above and beyond to get our daughter in asap and since then, shes gotten more help and shown more progress than anywhere else we've taken her. She has select mutism and I was shocked that after the first visit she began communicating. Larkin puts her at ease and isn't threatening or intimidating. She's very gentle and patient with our daughter and the hour drive to Birmingham is worth it. The facility is bright and engaging, each room is set up with children in mind. Every therapist and front staff have been welcoming and personable. Talking to a Jenny is like talking to a family member! I recommend that everyone try Childs Play if you want your child to tecieve the highest quality care. They take our insurance and billing ihas been easy and uncomplicated. Thank you Childs Play for helping our daughter more so than anyone else in the last 4 yesrs we are indebted to you!

If you hate your parents this is the place to send them, unfortunately I love my dad and this place…read moreleft me with PTSD and I am currently undergoing therapy as a result of the way the staff treated me and my father. The emotional abuse and negligence the staff inflicted upon us was unconscionable and this was the most unprofessional medical environment I've ever encountered. This is a paraphrased version of the complaint I have sent to the relevant state department in charge of overseeing nursing homes. My dad spent three short days at South Haven in hospice care and the negligence and unprofessional conduct by the staff worsened the already traumatic experience of losing a father. I will try to document as much as possible. The bed they gave him was broken and he couldn't sit up. He kept on asking me to help him set up. I asked five times for a working bed because all he wanted to do was sit up. This went on for two days. He finally a working bed two hours before he died and by then he was so far gone that he couldn't appreciate it. He was transferred without any medication and spent the first day in pain and suffering without any relief the first day.  My Dad held a phD in Pharmacy and has worked at both major pharmaceutical companies and top research universities in the US. He kept on requesting the staff for specific meds to deal with his ailments, and I explained to them his medical background and what he was trying to communicate (he had difficulty communicating due to his stroke) and they ignored him and didn't document anything or report it back to the physician.  I could tell this upset him deeply as they weren't respecting his medical wishes or even giving him the time of day. My father stripped off his hospital robes because they were nasty and uncomfortable.  The nurses advised me that I get him more comfortable clothing, so I did.  They then ignored my requests to change him and left him in bed for three hours in a diaper convulsing in pain and misery unmedicated, and with no air conditioning to provide any relief. He was left like this for over three hours as I begged staff to dress him so he could have some dignity in his final moments.  They just kept telling me someone will be there in ten minutes for three hours. Other staff said that his wing was not their responsibility, as they were too busy gossiping and slacking off to help. The staff said they'd clip his toenails and then didn't. I should have documented those, they were disgusting.  They kept saying they would for days, but he died with filthy, overgrown toenails. At one point my Dad was obviously distressed and suffering and began shouting and calling for help.  I asked a nurse in the hallway to check on him and the nurse replied, and I quote verbatim, "I will f***ing check on him when it's f***ing time to check on him" and walked past me.  At this point I'm distraught and in tears and they could have cared less. The lack of empathy among the staff continued throughout the entire stay. My Dad's roommate was watching Fox News and True Crime documentaries that were causing him distress.  I played George Gershwin music to calm him down and his roommate called to complain and the staff had the gall to tell me to stop playing music.  So, my Dad is crying and hallucinating, I'm doing my best to soothe him in his last moments and in the background the television is saying sick depraved stuff like "and then they found her bloody underwear in the trunk" It was cold and inhumane of the staff to make that demand of me and I'm pretty sure it goes against the policies of the home to allow one roommate to watch TV while the other roommate dies in silence.​ Screw them, I put the music back on. It's just one of many examples of how they treated us. Another point my Dad started choking and when I asked the staff for assistance he said I was, once again quoting: "wasting his f**** time" while he was removing fluids from my dad's throat.  It then took over two hours for him to give my dad his hourly medication, which I feel was done in retaliation for "inconveniencing" him because I didn't want my dad to choke. They called us at 4am to come get my Dad's belongings when he died. They wouldn't let us wait until the morning otherwise they were going to throw out my $2000 laptop along with the rest of his belongings. What a miserable place. Only send your loved ones here if you hate them. if I wasn't there, my dad would have spent the last days of his life rotting in a diaper. Even if you go there, the staff will retaliate against your dying, suffering father for simply asking them to do their job. This nursing home made me fail as a son, because I flew across the world to make sure that I could say goodbye to my dad and make sure he could die in comfort. This place denied me of that and I will never forgive them for it.

My father was there for approximately 5 months before his passing. I have to say that this is the…read morebest facility in the area. I tried a fancy one nearby and pulled him because the staff were cold and seemed to be bothered by the smallest of questions which made me worry constantly. Here at South Have the staff were caring and attentive to his needs. My father was happy there. The staff called him Pop pop and he loved it. The staff have a very low turnover. They really care for their patients. It might not be a fancy place, but you know your loved one is being cared for in the best manner possible. It really makes a difference when you have to leave him after a visit to know that your loved one is in good hands!! I will always be grateful for the care given to my Dad!! Thank you all!! special shout out to Octavia and Daniel! You went out of your way to make my dad feel at home.

They will take money from you without a bill and then send another bill out after you haven't been…read morethere for over a year and take money without you calling to have then go through with the withdrawal. DO NOT GO THERE!!!!

From the owner: Hoover is often touted as one of the best places to live in Alabama. And when you have an illness…read moreor injury that can't wait, Physicians Care Walk-in Clinic has two locations in Hoover to care for you! From sports injuries to sore throats, and flu shots to stitches, our health team has you and your family covered! We offer two convenient ways to visit: walk in or use Hold My Spot® scheduling.

I would strongly caution families before trusting Encompass Health Rehabilitation Hospital of…read moreHomewood with the care of a loved one who requires full assistance and supervision. My mother, is completely immobile and fully dependent on staff for her safety, hygiene, and daily care needs. During her stay, staff repeatedly failed to provide adequate hygiene care and failed to maintain basic patient safety precautions. Most alarming, my mother fell out of her bed while under the facility's supervision. At the time of the incident, the bed rails were down, the bed alarm was turned off, and the bed appeared improperly adjusted or overinflated. Despite her being a known high fall-risk patient, appropriate safety measures were not in place. This was not a minor oversight -- this was a serious failure in patient care and supervision involving a vulnerable patient who could not protect herself. Families place trust in rehabilitation facilities to provide safe, attentive, and dignified care. Unfortunately, our experience raised serious concerns about staffing attentiveness, patient monitoring, and overall accountability. We have formally requested an investigation into the circumstances surrounding her care and fall. I hope this review encourages the facility to improve its standards and helps other families make informed decisions when choosing care for their loved ones.

I spent 10 days last spring recovering from a broken femur. Some of the nurses were excellent and…read moremade me feel as comfortable as possible. Others were not only rude (they didn't even introduce themselves or greet me when they came into the room). At times, I felt like a burden and hesitated to ask for help. At one point I called because it was time for my pain medicine and they told me my nurse was at lunch. It took 45 minutes of suffering to finally get relief. Several times I needed help to get to the bathroom and had to wait. One nurse told me I should just wet the bed if I couldn't wait. The only really positive thing I could say was that the PT and OT were excellent. I finally begged the doctor to let me go home early since I was not able to sleep in the uncomfortable bed, constant talking in the hall and some of the food was awful. They did offer alternatives to the regular meal and gave my sandwiches or a burger that wasn't bad. Overall it was a miserable experience and I would never recommend it..

Excellent care, clean facilities and kind, caring physical therapists. They are focused on…read moreattention to detail, and communicate well with the doctor and patient.

I have been coming here since February after having surgery on my knee from running. These guys are…read moregreat. Easy to schedule appointments. Once I had forgotten to schedule and just showed up and they were so nice trying to squeeze me in. I'm a surgeon in town and have to say that it refreshing to see a team work so well together. So much so I look forward to going! Do not understand why this review is not shown ?? It's a very honest review yet for some reason it was blocked. Not sure why

My mom came home from rehab almost two weeks ago. She was supposed to receive physical/occupational…read moretherapy from Enhabit. Have not been able to get anyone to show up. Every time I call they say they'll be out here today but no one comes. Do not trust these people.

From the owner: Enhabit Home Health in Hoover, AL delivers compassionate, high-quality in-home care designed to…read morehelp patients recover, regain independence and manage their health at home. We proudly serve families across the greater Hoover area with skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide services. Whether you need support after surgery, help managing a chronic condition or rehabilitation to restore mobility, our experienced team is here to provide personalized, goal-driven care. Contact Enhabit Home Health in Hoover today to learn more about our trusted in-home health services throughout Jefferson and Shelby counties in the Birmingham metro area.

I have been coming here for Physical Therapy for 3+ weeks now. From the time I first called,…read moreBrittany, at the front desk, has been extremely helpful in scheduling and billing. I have been working with Danielle, one of the four Physical Therapist here. She is personable and knowledgeable of exercises that work for each injury. Exercises are also individualized. The PT assistants Melanie and Allison are also wonderful and assist with each exercise. The building is well-kept, the therapy spaces are clean, and they have privacy curtains and rooms. They also offer dry needling for pain if that works for you. I have made tremendous progress since my first visit. There is plenty of parking and easily accessible. If you are familiar with Target in The Grove, it is located in a smaller building in front of it. Although this is a chain, it doesn't feel like your typical chain office.

Lydia is a stellar therapist and has an excellent intuitive sense of how the body is put together…read more My doctors gave her their highest recommendation. Mine was a difficult to diagnose issue with several factors playing into my problem. She stays openminded about the diagnosis and carefully considers the possible ramifications of each new bit of medical evidence or my experience. She is also a pleasure to spend time with as the treatments go forward: very bright, funny, and cares about her profession very much. I cannot recommend her highly enough. All of the other staff are very pleasant to be with as well. They have been very accommodating as it relates to my constantly changing work and travel schedule.