DHI has been nothing short of a nightmare!!!! I ordered a queen-sized bed from them back in November because they were having a special sale. After the purchase They indicated to allow 3-4 weeks for processing. After about a month has passed and I hadn't received a tracking number only a receipt, I reached out to the company to get an update, of course my calls went unanswered but a week later a representative from the sales team sent me an email with a tracking number and looped in Elizabeth, I'm guessing she is a manager, to express that I'm looking for an update on my furniture and an ETA. Did Elizabeth reply, NO of course not. It's has been 3 months and I still do not have any furniture or a refund. They are scammers! I'm warning everyone who want to shop at Dream home not to do so because they are a Nightmare. Just take my advice and think twice. read more

Service is IMPECCABLE! George, the owner and his team go above and beyond. They are great at communicating from the time we walked in to the store to the day our items were delivered. They are very professional, detail oriented, and responsive. We purchased a living room set (two couches), coffee table, and most recently, a recliner from DHI. We were able to choose the fabric and style for our couches. I chose a vanilla upholstery, dark wood, and dark studs. They turned out beautiful and exactly what I wanted! We've had them for almost a year now and are still very pleased with them. They look stylish and expensive, yet were actually very affordable. The table also looks expensive, stylish and not to mention heavy duty, but again, was very affordable. The recliner is my husband's favorite piece in our living room. We originally purchased a custom made electric recliner with blue velvet fabric, dark wood, and dark studs to match our couches. Although the chair was lovely, we weren't satisfied with the overall quality. We called and let them know we would be happy to pay more to swap for a better quality chair. They were very apologetic, even though they weren't at fault and was more than willing to help. George personally assisted us on the exchange and helped us pick out the new recliner. They let us keep the blue recliner until our new one arrived. The delivery team is polite, respectful, and on time. They delivered our items with great care. They have a wide selection of living room sets, bedroom sets, dining, patio, and so much more. If you see an item online that's not in the show room, you can ask for it to be delivered to their store to see in person. They truly value great customer service and it really shows! read more

I am so excited about a great furniture company right here in Cumming. Beautiful furniture for all rooms and patio! Not to mention the fabulous accessories and art. They have ample on the floor but also have online to order. I Highly recommend that you go by and talk to the owner, George Lathem before you buy anything else. read more

Purchased a dining room table and chair set with a lazy susan in the middle. Love it! Returned to purchase 8 more chairs to match a dining room table we already had. Half were delayed for a couple months, but the company did call when they finally came in. Delivery drivers were cool. They even made sure to correct the chairs that were even and not wobbly. Prices are fair and average, definitely worth the excellent customer service. I plan to use DHI for any of my furniture needs in the future. read more

Mr. Lathem, My wife and I want to let you know how pleased we have been with our Dream Home experience. From the very first phone call until delivery it has been first class. Your Sales Team personnel were great to work with. They were very knowledgeable and professional. We were told upfront it would be 8 to 10 weeks or longer for our order to arrive. You can't believe how excited we were when we received your call telling us our dining set would be delivered this past Saturday after only 4 weeks from the time we placed our order. Your delivery personnel arrived when they said they would and were very professional in setting up the dining set and in a very timely manner. Please let your Sales Team and Delivery Personnel know how much we appreciated the way we have been treated. Thank You Once Again, Larry Giddens read more

If you're looking for high end, local, and yet reasonable prices for unique and one of a kind furniture, look no further! Lori was the most kindest, patient, knowledgeable, and best advisable designer in the showroom! She is very helpful in making decisions even financially as well! The furniture quality is well made and on the USA! They have everything: from modern to country to Mid century! Absolutely great special selections! read more

After looking for furniture ideas, stopped into DHI. Great selection and excellent prices. Found not one but two rooms of furniture and had it delivered within two days! Looks even better in the house than it did at the store . Couldn't be more pleased with our purchase . read more

Great Online Shopping Experience with eager to help Salespeople... will be able to get you into the product you were looking for if you see George or Melissa! read more

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Went in to ask about seeing items we saw online. Person working was a tool. Was even disagreeing about the size if the item. It clearly staes online the measurements. He was irritated that we came in. Too many options so won't be back. read more

Excellent service! We bought a table and chairs from George last year that was not going to be available in time for our company that was going to be arriving. George had delivered a dining room set that was comparable for us to use to use in the meantime. Who does that??? We returned today to by some bedroom furniture and received the same out standing service:) Thanks DHI you all are the best!!! The Kennedy's read more

I can not believe I haven't written a review for this store. I've been shopping here for 3 years now. In fact, I won't buy furniture anywhere else. Having a great experience here depends on your expectations. Most of the things they have are not actually in stock in store, so you have to order them and wait for them to come in. This isn't Ashley Furniture or Rooms to Go. Which is fine by me, I don't like my stuff looking like everyone else's and I want a higher quality. My tastes are very specific, and to make things more difficult on myself, I'm also a cheapskate. I hate big box store furniture yet I also want big box store prices lol. Some of their merchandise is very expensive but I find that most of it is in the lower to mid price range. Regarding the comments on the financing, you need to read the agreement that you sign. There are different types of financing available. If you are choosing financing without credit check, be aware that this is 90 days without interest so you really need to pay it off within 90 days. Otherwise you're paying sub-prime interest. Honestly all of this is clearly spelled out to you before you sign the contract in giant letters so complaining afterwards is a little ridiculous. I don't mind waiting on my furniture to come in, because it's always something I wanted and could not find anywhere else. I have gotten my sofa, dining room, mattress, and bedroom furniture here. I have no doubt I'll probably eventually have all of my furniture replaced by this store, one piece at a time. Sherrie is an extremely kind and accommodating person. I most recently decided I wanted a new bed and mattress, and I decided to go all in and get the absolutely best I could get. Sherrie spent weeks replying to my emails of "how much is this" and "how long would this take to come in?" I came into the store to try out the mattresses. I have bad night sweats and I didn't want a memory foam mattress. My last mattress had cooling gel and for some reason that exaggerated the problem. Sherrie knew exactly what I was talking about and helped me pick out the mattress of my dreams! The bed had a manufacturer delay another 6 weeks past what the store was promised ... So Sherrie went ahead and delivered (at no extra cost to me) the mattress set ahead of time. I laid on that mattress and could have died happily then and there. I would point anyone I know wanting beautiful furniture for their home to this store. Everyone who comes into my place ALWAYS asks where I bought something and I always tell them, "Dream Home Interiors in Roswell, GA!" Plus, I own my own small, local business and I'm always excited to support another one. I know it sounds super cheesy but they really do help you find your dream furniture. Hope they stick around for many years to come because I am a loyal customer for life. read more

Buyer beware on this place. The owner is dishonest and will say anything to get a deal done. Overpriced as well. My wife and I ordered some furniture there that after a few months he tried delivering the the floor samples that we had sat on originally that had all types of problems including the sofa having the wrong cushions and one of the swivel chairs being broken. We ended up cancelling our order based on that much to his chagrin and bought a comparable set on Costco for half the price. When we cancelled he cried out that he's a struggling family business which is a complete BS response given the situation. Avoid this place at all cost as the owner is a complete shyster. read more

Understand during COVID the challenges we all experience! But please beware even under Pandemic mode! I chose this company because reputable companies all had long lead times(I.e. Rooms To Go, American Signature Furniture, Haverty's, Elms, Shabby Chic), etc). I ordered DHI under assumption I had shorter delivery date! Caution, they are an online company, and show room is in Cummins, Ga, passed several show room with quality furniture to get to Cummings, Ga! Then received email that delivery delayed because of COVID! Meanwhile, they house OKinus Financing! Beware it's a lease with a Early payment Option with very strict contract terms! you better off financing with Synphony Finance it you can! After Furniture was delivered almost 2 mos later, I realized the bedroom and table costing approx $3,500 was not what I expected! The upholstery rustic bedroom is shabbily rustic and flimsy! The so called wood dresser, seems like particle board! One expect d firm furniture that would last for years! I called, and customers service is primarily contacted via email or voice mail! However, they are professional and friendly! But, the fine print is to be ready thoroughly! They offered I come in, although The leading company owned the furniture! The leading customer concierge stated I am responsible for paying 1/3 of the prices if the furniture or 2X monthly payments or over $1000, but they can arrange for pickup immediately! If I cancel the agreement, I was threatened that I could never due business with Okinus again! Why would DHI enter into an arrangement! The reference arbitration, contract requests you waiver jury trial in the event of dispute! I post this for buyers to be aware! Nonce you purchase from DHI, the ownership belongs to the leading company, Okinus! Recall the previous mention strict contracting terms! If you don't pay within 110 day, the total balance of $3,500, then your are responsible for paying 3X the amount of original purchase! For instance if payment of $500/mos x19 comes out to $9k for an ugly bedroom and mediocre counter glass table and faux leather chairs at best! The question is, you can only return something only after coughing up 2X Monthly payments. Please ensure you understand during COVID or Pandemic! After threatening if I decided not to pay because I am dissatisfied, I was asked if I wanted to come in view other items! What do you think my reply was? Hell Naw! Recommend buyers use reputable furniture companies like Georgia Furniture Mart, Rooms to GO, Ashley's, etc! And other forms of financing! If you have cash, your experience might be difficult! But beware of the DHi/Okinus leasing partnership! It is not customer friendly! Don't be hoodwinked buy the courteous demeanor, pay attention to the financial bottom line! read more

We had a great experience purchasing some outdoor furniture for our patio. Price was good and delivery was quick and easy. We have since returned and purchased an end table as well. Will return in the future for other items as well. read more

I placed an order on a sectional that was delayed a few times. I started to get frustrated and Mr George stepped in and helped. He worked out something immediately and got me a great deal on something different. I love the sectional I got read more

I was able to purchase affordable custom, quality furniture options for my new home. Professional, friendly staff who listened to our home interior vision and offered us options to make our dream a reality. Lots of options and easy to work with! We absolutely love DHI. read more

Excellent service. Great prices, and great selection. They're better priced than Woodstock furniture outlet. The service is what sold me and excellent selection. We will be back for sure. A+ best in the area read more

I had a great experience. I was able to speak with a representative via text and he tailored my shopping needs to me. He answered all of my questions and made me feel like I was making a great choice. I will leave another review once I receive my products. read more

George and his staff were very helpful. The delivery staff was very professional and courteous. We love our new furniture and highly recommend them for your furniture and home decor needs. The web site gives you a great selection ad well. read more

QUICK DELIVERY! My husband and I stopped in several times to look for a rocking recliner that would coordinate with our existing furniture. We liked the selections and quality of the furniture we saw and and their prices are better than comparable furniture. We usually saw George (an owner) who was quick to tell us about pieces we were showing interest in, but he never pushed or "hung around". There seems to be quick turnover...we were interested in a chair that was gone when we returned a few days later. The prices are good because items are mostly one of a kind. We just bought a chair that I believe was just what my husband wanted and they arranged quick delivery, which we appreciated! read more

NOT FOR EVERYONE, BUT YOU MIGHT LIKE IT! Sometimes you can judge a book by its cover, because if it looks, walks and quacks like a duck, it's probably a duck! When I first discovered this store, we pulled up and pulled away because they all of these "very large and distasteful" no credit needed signs out front. This is always a red flag for me and I generally just avoid these types of businesses all together. Recently while researching furniture, I again ran across this store. The reviews are great and the website indicated that they carry quality "recognized" brands like Bernhardt. We decided to give them a try and stopped by. Upon entering you will be swamped by all the furniture. It was packed, (and not in a good way). Although I like a great inventory, I also like room to move around, plop down and just think about things. Anyway, we were quickly approached by an employee. My husband has his approach, "We're looking for a sofa" and I have my approach, "We are actually looking for quality furniture, eight-way hand-tied, Can you show me your top brands"? I don't want to waste my time or theirs so I just shoot it straight. Well, that saved us a whole lot of time because apparently they don't carry quality brands. The website information is not correct, they do not carry Bernhardt because according to the employee, their customers want value. I don't think that you should ever forsake quality for value especially when it comes to furniture. This is not a sandwich! I say buy the best quality you can afford and be willing to wait until you can actually afford a piece without having to get it financed. Also, some stores actually have the equivalent of a lay-a-way plan. ' Remember, furniture (chairs, sofas, dining furniture), takes a beating and you want it to be "up for the challenge". FYI: We were told by the employee that this store is basically an "on-line" store so I took this to mean that if you see something you want, they will need to order it for you. Just know before you go! 5/1/19 This is in response to the comments by Ms. Donna. Obviously she was not working on the day that I visited because we would have had a different conversation and I would have said "show me what you have". I only referenced a particular brand of furniture because it was listed on their website and we recognize their quality. My comments had nothing to do with income because you can go to Goodwill and get solid wood quality for pennies. Hence my awesome dresser collection! The point I was making is if you have to pay twice as much due to exorbitant financing you really lose the benefit of the bargain. Just be aware. I am so glad that they are removing the signs, a little discretion goes a long way. I would advise that when speaking to a customer who wants a specific quality, simply show them your best and explain why it's the best. Never close the door on a potential sell! Finally, I don't feel as if I wasted my time visiting the store because I prefer to visit and be very "hands on". I've gone to Kennesaw, Lawrenceville, Lilburn etc. This was nothing as it is practically in my backyard. 5/4/19 I visited the Kennesaw store today but did not go in because the tasteless signs were up and I could clearly see the furniture through the window. My original opinion of this store stands! read more

My wife and I were downsizing. We sold our 3,600 sq. ft. home and my agile wife sold all of the furniture on all 3 floors of our home. We were moving into a 1,400 sq. ft. condo. We decided to buy all new furniture and went to DHI. My wife found a sectional that she fell in love with. It was scheduled for delivery to our new address on the afternoon of our move. We only had beds and dressers to move in. The sectional was key to having a place to relax. We were informed by George at DHI that the delivery would have be postponed for a week as it wasn't in stock at the manufacturer. We had company coming that weekend and would have nothing to sit on. George solved this problem immediately by offering to deliver a "loaner" until the new sectional arrived. His guys showed up that afternoon and brought in a new sectional that worked great for our needs. Melissa was very helpful in arranging the delivery and followed up to make sure we were satisfied with the temporary arrangement. Their moving guys couldn't have been better. Careful while delivering. On top of that, George offered us a $150 credit on a purchase of any more furniture that we bought at the store. As it turned out we needed bar stools but couldn't find exactly what we were looking for. My wife went online and found the perfect choice at DHI. The credit was given on the purchase of the bar stools. We couldn't have been happier with the quality of the product and exceptional service we received. We wouldn't have experienced that kind of treatment at a Big Box store. George and his staff went above and beyond our expectations. We highly recommend this furniture store for anyone looking to be pleasantly surprised with the product and the service that they offer. Truly "top notch" in very way. Thank you DHI for all that you did for us. Rick & Susan E. read more

The absolute best furniture shopping experience I've ever had! George the owner literally helped me pick out the furnishings for my entire apartment. He helped me with the financing and making sure I stayed within my budget. If I need ANYTHING else I would be absolutely sure to come back and see him. He has a great eye and he's very patient. I highly recommend shopping at DHI. Also, if you don't see anything on the sales floor there are so many items on the website that can either be delivered to the store for you to see it or delivered right to your home. Again, if you are looking for furniture definitely shop at DHI! read more

We had been looking for a particular type of dining room table for over 10 years. We finally found it at Dreamhome. Good quality. Good prices. read more

I love this store, I was approved and able to purchase the furniture I needed for my new home without having to keep going from store to store. The moving men were wonderful and it was easy to pay it off in the time required. A great company and no hassle way to fill up your home with beautiful affordable furniture. Tried other stores similar to DHI but they are the best. read more

I had the pleasure of buying a sectional from DHI. The service was outstanding, I got an excellent price, and delivery was exactly as promised! I look forward to shopping there again. The experience was exactly as it should be...perfect! Patti Fox Alpharetta, GA read more

Great store !! George and Melissa are easy to work with. The selection and quality are very good. I bought a desk hutch off the floor and got a great deal. It became my bar. I highly recommend DHI. read more

Great customer service! My salesman was Jeffery - I really liked his approach and personality. I love their furniture it is of great quality, very reasonable priced and unique. Fast process and delivery. I am definitely a fan! read more

Liars, Cons. "Made in America!" made in Vietnam. "30% restocking fee on returns" we would like to return our mattress, (owned it for ~30 days, uncomfortable). "All sales are final." We spent about $5000 replacing our bedroom set and dining set and this is how they retain customers? Don't think so. You lost a customer and If you buy from here, you're gambling, because they won't take anything back. Typical sales mentality without the customer service. We will not be back nor will we recommend this place to anyone. I'd also like to add that this place is nothing special. There is nothing here that you can't find cheaper anywhere else (everywhere else). read more

DHI- Specifically, George, Melissa & Ashley - exceeded my expectations!! From the initial call to the loading zone, they were all super courteous and helpful. If you have any furniture needs, please stop by and visit one of their locations!! read more

I recently purchased a bedroom and living room set from DHI at the Mall of GA. It isn't a conventional furniture store. The sales people were amazing and Sherry made my experience stellar. I was able to describe what I was looking for and although it may not have been on the showroom floor, it was available in a catalog. I intend to furnish my entire house with the help of the experts over a DHI! read more

Great store and Awesome prices. I love the decor and the employees. Very cool to walk in and be greeted by beautiful furniture and spectacular prices! read more

We've ordered several items from DHI and have been very pleased with them. They have great customer service and their delivery drivers are always on time and are extremely nice. Their furniture is great quality at a reasonable price. We'll definitely continue to order from them! read more

I bought mattresses from them. The quality is good, delivery guys were wonderful. The rep I talked to was nice and helpful.

I went into the store looking for a Kitchen Table and I was impressed with the selections available on the showroom floor and through the catalog. I purchased a Dinette Set and a Family room set at a great price. The sales associates did not pressure me but were available to answer all questions. I've become a customer for life. read more

George was AWESOME ! He really took the time to find what I was looking for after like a dozen books and ordered it and I recv'd it on time and at a fair price. read more

great great great. in every aspect. purchasing, delivery. SHERRY IS A DIAMOND!! read more

Very easy to navigate the website, credit check process was very easy, everything can be done online which is so convenient.

My boyfriend and I have been shopping for furniture for our new home and have literally been to 8or 9 stores. This one has just what we are looking for. I don't feel like I'm "settling" like I did in other stores. The furniture itself is not what everyone else has although it does offer some of the same styles. We were looking for something a little special. The staff was great, greeted us immediately offered help and didn't "stalk" us the other stores do. The other great thing is that the associated suggested we take a look at the website and informed us that Ifbwe saw something we were interested in she could bring it in the store to see without an obligation to buy. Truly great customer service, variety and quality. read more

We have purchased furniture for multiple rooms from DHI over the past 10 years. Everything has high designer look but at a fraction of the cost. Perfect for families like ours with small children who inevitably scratch and dirty everything. George is great to work with and has gone out of his way to find just the right item when I had a specific request. Delivery has always been prompt, courteous, and done a great job with assembly. Be aware that much of the stock is ordered direct from suppliers and if you need something right away check to make sure it is not backordered. We have received most of our pieces within 1 to 2 weeks, with the exception of custom or backordered items. read more