Terrible customer service and communication! They will tell you they are going to do something and not follow through with it.

The prices there are unbeatable I called to make sure they weren't closed early during a bad thunderstorm before buying a new sofa I have been eyeing . But after asking multiple times and being put on hold for over 15 minutes they refused to put Wolf man on the phone. read more

Thankful for these kind folks! It feels good to be acknowledged on a personal level. I will be back here in the future! Thank you Marylin and Donna - I appreciate your support in making me feel like more than just a customer! read more

Go here if you need furniture! They have a great selection and everyone is very helpful. 5 stars!!!!

Great Place and Great Family! They have been a staple in the community for a long time. Ask for Marilyn, Shane, Chris, or Donna for All your furniture needs! They are a definite go to for name brand Products like Jackson, Catnapper, and Liberty Furniture for good quality at a great price! They'll get you the best deal possible... Check out some of these great pictures of product... https://www.facebook.com/wolfmananddonna/ https://www.askforthewolfman.com/ Gallery Furniture 1600 Browns Bridge Rd, Gainesville, GA 30501 (770) 287-0250 https://goo.gl/maps/BRWXqGqZF2XU2frA8 https://yelp.to/qTKq/Xg77ngcjRX Gallery Furniture https://www.yellowpages.com/gainesville-ga/mip/gallery-furniture-3176291 read more

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I came in last weekend and saw a couch, ottoman, and chair that I really liked. Brought my husband two days later and we decided we wanted a chair ottoman and couch. They called whom ever to find out when it could be delivered. That person never answered. I was told I would get an email and it's been a week later and I have heard nothing. $2400 sale gone. read more

My roommate and I spent nearly $2k in total on bedroom furniture from these guys and they refused to deliver as promised. When we made our initial purchase, we were told that we would be able to receive our furniture in about 2 weeks (after her delivery guys were back from vacation). Well, two weeks came and went and we were never given a confirmation on when or even if our furniture was being delivered to us. Suddenly, one day they told us that they would "not be able to accommodate [our] delivery" and that we were welcome to pick up furniture ourselves. Ignoring the fact that my roommate and I probably only weigh 290lbs total and are 5'6" each, the pick up location was almost 2 hours away (and they refused to send our furniture to their sister location that is only 30 min from us) While we were still weighing our options on whether to wait for delivery or pick up on our own, they sent us a refund check in the mail without our consent and without notifying us. The worst factor about all of this was that we were dealing directly with the owner herself and she was the one who did everything mentioned in this review. Due to things I overheard her say in passing, I don't know if our treatment was because she didn't like the way we looked, the color of our skin, or because of the way we spoke, but it was definitely made clear to me that this woman holds prejudice in her heart and I do not feel that this is a business I would want to deal with ever again. read more

We moved to Dawsonville a year ago in November and needed a lot of new furniture. After shopping around awhile we found Gallery Furniture and bought a bedroom set, then a living room set, then bunkbeds for the grandkids. We are now shopping for a kitchen island and guest bedroom furniture. The prices are great, the staff is wonderful, Service is outstanding from sales to delivery and set up. I love these people and this store. read more

I bought a good bit of furniture from here, several bedroom suits, living room and kitchen. Went in and picked it all out and they delivered it without a hitch. Donna was very helpful and sweet and so were the guys that delivered the furniture. I would buy from them again. read more

By far best experience furniture shopping. The people there are super sweet, helped us out with everything we needed! Will definitely be back there for all of our furniture needs! read more

I just wish to move on from my experience here and provide disclosure to anyone who may be considering to purchase furniture here. I whole heartedly believe in posting positive reviews as well and it pains me to have to change this one from 5 to 1 star. So here's the deal... After hearing her (the owner) several discriminatory comments about minority groups I am very sad to say that my family and friends have concluded that this is either because I am LGBT or because I brought in my Latin roommate and Latin friend (who looks black and all LGBT). Each day that one was in, a hurtful comment was made about the other's race. Lastly, Don't let the "deals" fool you. I ordered my bed off of AllModern and my memeory mattress off of Amazon and they showed up in a week and I paid the exact same for my stuff and even less for my roommates. All of the stuff from online is very cute, arrived within a week and is high quality. To the owner: Love is love. And people are simply people. Race and sexual orientation are not things that you should concern yourself with. Please be kinder to people. They deserve it. I didn't go back as a repeat customer to your business because Gallery Furniture is quality or y'alls "deals". Money isn't an issue. I went back because I thought that you were a small & kind business in a small town. In the conversation where you refused to deliver the items that I paid for, "I cannot accomodate your delivery" know that others at your business have effortless done it before you, because it is extremely simple... It is unfortunate if anything that I said to you while expressing my disappointment in you as a person offended you. But I do not believe anything said by me missed the mark. I really hope that you do better as a human. It's really a shame. And I would hate for somebody to treat you the way that you treated my family, friends, and me. I've purchased everything I wanted somewhere else and I will not be returning or sending anyone there. And if you have forgotten, I work with a building that contains over 700 residents. People ask me where to buy furniture all the time. Again, do better. I will be writing the BBB. Kindest Regards, Nick read more

We love our new couch and loveseat. Everbody was wonderful. Chuck and Donna was a great help. There was nobody pressuring us to buy! We will definitely be back. read more