Not getting any better. Rental office is of no help at all. Now I report things that I'm tired of…read morefixing myself such as caulking under the toilet to stop the roaches from getting in (as they crawl from under the toilet) and they don't bother to come or indicate that they are coming. Also, this area has a very bad problem with ants. Really bad. If you sit on the benches in the yard area, you will have ants crawling on you at some point... not just maybe one or two.. but quite a few. I used to sit out there with my cat who was an outdoor cat.... after a while, I had to stop doing it because there would always be an ant crawling on you. They get in if you open the window through any crack... and you have to open the window in the winter and early Spring because the apartments get so hot otherwise as there's no circulation. I've lived here 7 years and I have never even turned the heater on in the winter. You have to open the door into the hallway and/or open the windows outside to get it to a normal temperature. Is the price affordable? Sure. But I can't get them to stop my neighbor from stomping around and they're using COVID now as an excuse to not address it or fix routine maintenance problems such as the ceiling fan with is so clogged with some (I have no idea how to describe it but it's unclean and is almost like lint from a dryer). I can't turn it off... it's on when the lights are..... but they said, "we'll be monitoring your requests to decide when we come...." and apparently roaches entering the apartment from under the toilet is low priority for them . They also have plumbing problems here too. When neighbors run their garbage disposal, it clogs up somewhere down the line and it ends up backing up in my apartment... This has been happening for years. They've come a few times to fix it too... and they have fixed it... only to have it clog again later. I have to scrub out the tub every few days because the dirt that's left behind is almost like some kind of sediment. I put down clear pads on the tub to avoid falling because they painted the tub from a drab green to white by PAINTING it and because I nearly fell once... these clear bath pads are now brown... that's how much sediment and grime comes from the water here. Seriously... this area made the news due to the army base just up the street on NBC News dumping chemicals in the water... It made the news twice in recent memory. Aside from that, the neighborhood is relatively safe.. but just be mindful if you end up in C building on the lower floor... there's a reason I moved out..... if the only thing stopping roaches from crawling out from under the toilet is caulk (that breaks apart if the toilet is moved even slightly) and they won't fix it, you'll run into them too. Good luck to you because it won't be my problem come June.

The apartment (2-bedroom) is spacious and comfortable. On the rare occasion that maintenance is…read morerequired, the individuals are prompt and courteous.

This place is exceptional. The manager is wonderful and so helpful. She makes time for residents…read moreand is prompt with fixing things in the apartments. Maintenance is prompt with work needing to be done and when requested, makes recommendations to repair appliances and install new carpets and paint. The advertisement says there is a community room and gym. At present, there is no community room available but hopefully will be in the future. The exercise room is in need of repair to much of the equipment.

I love this place peaceful quiet, manager is a doll, repairs done ASAP we can not say how much we…read moreare happy to be here. Apts are clean, large, with pool, gym wild life and you can not hear your neighbors sound proof.private entry washer dryers large in units

I know I already wrote about amazing maintenance in our complex, but this deserves another post…read more We got home back from vacation Friday afternoon to broken AC. It was almost 90 degrees inside at that point. I panicked but still called emergency maintenance, praying they had a replacement unit. Shoutout to Chris, who answered right away and dragged the new AC up to the 2nd floor in 95-degree weather - and installed it in near 90-degree living room. Also, I got a follow up call the next morning from the leasing office making sure the problem was addressed. We were all really impressed and very grateful.

Management and maintenance are all so wonderful..... We are…read moreso grateful to such an amazing team who truly cares about us.

Love this place! We moved in a few months ago and have been very happy! The building and grounds…read moreare gorgeous and well maintained. Office staff is always friendly and helpful. We have two dogs and have met a lot of people with dogs here as well. The office staff always has treats for them whenever we stop by with the pups. There is a cafe going in as we speak and we're close to downtown Hatboro and the train station. Highly recommended!!!

We lived here for almost two years and management (Ashley) just was horrible to deal with. We had…read moremultiple neighbors who would be extremely disruptive in the middle of the night to early morning and she did nothing. Even though they're technically going against their lease by being that disruptive. Also, in the midst of covid she saw my nursing shoes in the hallway and said many people are complaining about them and said that they're a tripping hazard. I thought at least me being a nurse in the middle of a pandemic she would have some sympathy that I didn't want to bring my covid shoes in my home. Lastly, when we originally moved in they stated that the seal on the window wasn't any good and would be replaced. Due to this negligence mold grew in areas where it was dark and moist (around the window that collected moisture). When we moved furtniture when we moved out we found black mold. We also had increasing allergies as well as my dog. We expressed that their negligence to originally deal with the seal of the window was ultimately detrimental to our health in the end and they were not apologetic or willing to help us in ANY way. I do not recommend this property to live there. You can hear neighbors almost all of the time (which I get with a apartment, but this was over the top and they wouldn't deal with it). And they're negligence as a business to help people not only during a pandemic but when they're completely in the wrong. DONT waste your time and money on this place. Please see pics below.

555 Flats is relatively new and beautiful luxury apartment complex. My review is based on my…read morepre-leasing/tour experience. General apartment info/fees/notes: - Upfront/one time fees: = $75 app fee = Deposit (may be more):$1000 deposit vs $199 non-refundable deposit = $200 admin - Monthly fee: None. Utilities are not included. - Parking: Free parking but required to park in the lot. There is no garage. - Guest parking: Free parking near the dumpsters - Floors: 4 floors - There is a mailroom, Amazon lockers, and package room - Internet: Verizon Fios and Comcast - Stove uses gas, rest use electric. - Living in Horsham causes a 1% local tax. So something to keep in mind if you can instead consider Dresher or Willow Grove instead. Pre-leasing Experience September - November 2023: - Staff: Similar to what I faced at their sister apartment complex, I actually had a great experience with the staff and was able to reach him over the phone a couple of times with ease. Also had a tour with Lee which he was very informative about the property, but we'll save that for the tour section. BET manages this property as well as several other properties in the area, and I've had a great experience reaching any of their properties with questions. - Tour: It was very quick and seamless of the beautiful property. Lee showed me around all the communal areas despite the rainy/overcast day. He showed me their lobby, mailroom, Amazon lockers, lounge area with free coffee and other beverages, billiards room, courtyard, gym, and etc; The amenities looked amazing and seem like they could be fun and useful to use. I do want to point out that the gym seems kind of small or not riddled with all the useful equipment in the world. If you are an avid gym goer, you may need a gym membership since half the gym is technically the yoga studio and it the gym appears to have the minimal basics. I was shown both the 1 bedroom and 2 bedroom model units, and they definitely look nice and live up to the pictures and virtual tours. Nothing really to add besides they look nice and had all the bells and whistles one could desire. - General: Overall seems like a great property to live at. Each unit comes with a balcony/patio which is also very nice! Their website is slightly clunky, but they have a map of the apartment complex with the units if you are curious where a unit would be. They also have great pictures to show you what the property would be like, and they also provide virtual tours of the units if you are curious on how it would be without needing to go on an in person tour. Highly recommend giving 555 Flats a look if you are looking for a "luxury" apartment in the Willow Grove-Dresher-Horsham area.

Love, love, love it here!…read more Marie is an awesome property manager. She has always taken care of the residents here in a professional way. Gina is sooo super nice and friendly. I can tell that her customer service skills are top notch! The new guy in the office, Lee, is wonderful. He has answered a plethora of questions from me in such a polite manner. The building, the amenities, the people, everything is in line with top resorts. The only thing missing is room service so Door Dash and UberEats will have to do for now!

I stayed at these apartments for two years and there was Horrible mice infestation I would…read moreconsistently tell the staff working at the complex about this ongoing issue, and ask them to resolve it but they didn't acknowledge this issue and wouldn't hear my concerns. I had complained multiple times about this, The mice would run through the complex buildings. If there was a maintenance Issue they wouldn't get it fixed right away and I would consistently have to remind them to fix it. Along with all my concerns and complaints I have many more, the leasing management was very rude and unwelcoming along with very unprofessional. I wouldn't recommend this place to anyone if I could give it no rating at all I would.

Mice run this place, they come out while your cooking, watching tv or cleaning, I had one run…read moreacross my back while sleeping in the middle of the night, trying to get the complex to take care of it is a waste of time, trying to get my own exterminator was not allowed, contacting the dept of health and filing a complaint was not helpful either, even with them coming out monthly. I finally withheld my last months rent and of course they drug me right into court. I left there with severe ptsd from the amount of mice I encountered in my 1 yr. I had to give 1 star to compose this review.. just a warning, do what you want with it.

Maintenance supervisor, Joe is the best! He always has a smile on his face and very friendly. Love…read morehis willingness to help and come up with solutions. There is another maintenance worker who has been here a few years and he is also a joy to see and talk to. Grateful for their excellent customer service and willingness to explain.

From the owner: Welcome to Blair Mill Village West, where vibrant living meets effortless convenience. Discover our…read morespacious one and two-bedroom apartments nestled within a picturesque 25-acre community in the Horsham/Willow Grove area. Our garden-style apartments feature ample storage, expansive closets, and individual wall unit air conditioning for your comfort. Enjoy access to a nearby playground and outdoor swimming pool, perfect for relaxation and recreation. Located near major roadways, shopping centers, and banking facilities, as well as just minutes from the PA Turnpike, Blair Mill Village West offers unparalleled accessibility. With after-hours emergency maintenance and on-site property management, we ensure your peace of mind. Experience a lifestyle where everything you need is within reach at Blair Mill Village West

It is unfortunate that such a nice place uses a bait a switch method to get tenants in. Buyer…read morebeware as the rent will go up exponentially after the first year.

At first this apartment complex seem nice but after a few months we realize it's just about the…read moremoney not about the residents. The street lights have not worked at night for months, people don't pick up after their dogs, people throw cigarette butts all over the place, you can hear your neighbors above you and when you complain to the management they say oh call the police The street lights have not worked at night for months, people don't pick up after their dogs, people throw cigarette butts all over the place, you can hear your neighbors above you and when you complain to the management they say oh call the police. The appliances constantly have problems and the list goes on and on. Do not rent here!!!

Was pressured into signing for a background check on myself and my wife even after we stated many…read moremany times that we did not know what we were doing. They pressured us and basically took $155.00 for nothing. We declined the apartment within 36 hours. They had no need to run a credit check but still did under less that ethical tactics. Be careful you never sign anything unless you are positive you are moving in. We looked at 6 other locations and clearly said we were only looking at ALL places and were not pressured at any other complex. Horrible business ethics.

I don't know what these other reviews are talking about. This is one of the nicest apartment…read morecomplexes in town, with the security to match.