It's a DMV. Can't expect too much, but the staff were cordial and efficient. Prepare for long waits if you are going for real ID.

Two years ago, I stopped in here to obtain my learner's permit. I admit that it was a quick decision, as my father had recently passed and I wanted to be able to do more for my family. I decided to stop in before my father's funeral, and failed the test. All good, I did this more to just get my mind off things, I'll try again later. I wasn't quite sure if I needed to check in after the fact (I did not) and was simply going to ask if I'm ok to leave. The man at the desk didn't even hesitate. He yelled at me to leave, not only that but he clearly declared that I'd failed the test, exposing my failure to the entire room and sending me away. My father's funeral was immediately after. It's been two years and I've not quite forgotten how that man treated me. I hope he's learned how to speak to people. I don't suppose he will. This is on top of the regularly catty behavior of those in this establishment. Never had a good experience here, even for a DMV. They're all bitter. read more

I tried applying for a class M learners permit for my daughter, but got stone-walled with incorrect forms, and made-up rules, like: "You have to be 21 to ride a bike", and "You need a drivers license before applying for a learners permit". Not True! I showed the clerk the rules from the PennDOT website, but he just kept making up more stupid excuses, and lectured us about the dangers of motorcycles. Is he just incompetent, or deliberately being difficult? Either he gets off on messing people around, or he's fishing for a bribe. Its best to just go to a different branch. read more

We lined up outside and waited to get inside. Then when we got inside we were given forms to fill out, and a number. I waited more than an hour. Looks like they are trying to keep things organized and fair, but everything moves so slowly. I came because parking is free, but I may go downtown next time. It's a lot of herding and waiting. I arrived early in hopes of getting served faster, but that didn't seem to work. Just when things appear to be moving, the staff take breaks and the available windows are cut in half. I think they can do better. read more

Driver's License Center - Departments of Motor Vehicles Near Me - Allison Park, Pennsylvania

See all

The person that checked me in for my Real ID was rude, condescending, and treated me like crap.

It was so terrible. we have to stay almost 6 hours + outside waiting 40m. please more worker people. read more

Horrible..4 hours! Not effective set up . Employees were very nice and helpful but they need an Industrial Engineer to configure out a new plan to handle the all processess. read more

Came to this DMV for the first time since moving to the area and was pleasantly surprised. I already had my camera card, so after registering I sat in the waiting area for about 2 minutes, was called, had my photo taken, and was out of there quickly. Less than 10 minutes total, at noon on a Wednesday. read more

My dad who is in a wheelchair had to renew his license. We were greeted by a very friendly man at the check-in desk. He talked to us nicely and engaged my dad in conversation. He told us we could just wait right there rather than trying to navigate the wheelchair through the waiting area. We waited maybe 5 minutes and walked to the camera area where we were greeted by another smiling face who helped my dad through all the questions on the screen, took the photo, and we were on our way. It seemed like everyone waiting for photos or other services was moved along pretty quickly, too. This was on a Saturday around 1pm. read more

Unbelievably rude. Overheard talking to customers with extreme disrespect and including myself. And not helpful whatsoever.

Does the guy at the DMV on Duncan pass anyone? I wish there was more than one person doing the drivers test! Pretty sure this guy is on a power trip of epic proportions! read more

What a sad example of state bureaucracy. Most of the people who work here with the exception of the woman who helped me get a new license and the man at the door who announced that there were no donuts today definitely need some help. They assume that you know the process, mumble about directions, have no signs of life except for the scowls. They all need to be put on advanced life support. Such a disappointment as my husband said they were very kind. read more

I stopped by here to renew my license on my hour lunch break. They recommend visiting here in the middle of the month so I did. This was my first experience at this location since I just moved here. I renewed my license online so I had my camera card. I walked in and was kind of lost on what to do but there was an officer right there to help me out. He saw my camera card and asked if I was here just to get my picture taken and I said yes. He went to touch screen device that you usually have to do yourself but he hit the correct button and gave me a ticket. I sat down and noticed this place was bigger than I thought. People watching I could see this place was clean and having the officer there he helped direct traffic and they have a smooth operation. The section that I was in was just for license photos so I only had to wait a few minutes. The lady to took my picture and printed out my license. She was very friendly and did a great job. I was out of there in 10 minutes with my new license. That's never happened anywhere before. I'm sure it can get crazy here but I had a really good first experience at this location. read more

BRIDGEVILLE office is the place to go. EVERYONE is so nice and helpful. I could not believe we were in a department of motor vehicle anything. I really can't say enough nice about them. read more

We went to get our new driver's license and the Real ID. We were told they aren't doing Real ID's now. Then my husband and I go up to the window and I hear his person telling him he can get prelim stuff done so he can just access online when Real ID becomes available. Ugh. So frustrating. read more

If you think you brought everything you need, the front counter attendant will tell you otherwise. I've never seen someone so blatantly trying to not serve people in order to smoke another cigarette. While putting a security guard who should not be in customer service to do her job. The attendents themselves are very helpful, but you won't get to them with the rude front desk service. read more

Took my daughter for her driver's test. Because of COVID, I sat in the car and was told not to talk or gesture or it would be an automatic fail- that's fine- I complied. We proceeded to the cone-course. He failed her because she didn't signal left at a stop sign where there was no other choice than to make a slight left bend. Cones everywhere- no choice. He told her, "Girlfriend- that was a left all day." I can handle the decision to fail her, but really?? Very disrespectful. Call her by name. He never identified himself. Demeaning and rude. One of several negative experiences there. read more

Classic government inefficiency. Lots of excuses and no action. Staff are rude and lazy. There was a phone ringing and one staff member asked if it was going to be answered. His response "I will die before I answer a phone, I am the only one working the counter." This is our second visit - last time was worse. They open at 830. At 800 there were 20 people in line. Good news, by 900 there were 50 people. Better news - only 2 staff. For a $30 fee and high taxes one would think we could get better customer service. Oh wait - they have lifetime state jobs with good wages and a good pension. Consistent with the classic joke - a PENNDOT sign - men working! read more

Went on a Monday because online it says they are open 9-5 ... just kidding they are closed for anything but drivers test. When my husband said "we looked online and it said you were open" the woman with long dark hair and a serious attitude problem said "oh you probably googled it" ... like what does that even mean? We looked online for the store hours like most people do and the information was wrong ... she just ignored us and said "I'm sorry you can go downtown" here's a thought update your hours online... unreal. How about hiring people that are nice to get all the benefits of a government job... if I acted like that I'd be fired. read more

Long wait time, ticket says 16 ahead of you yet they called 30 people and still after 2 hrs no service yet. Terrible

What a smooth process. We moved from Maryland where you could die waiting at the MVA. We both needed extra help and they were very helpful. Not at all what I expected. read more

In and out in under 10 minutes for my camera card on a Friday afternoon at 2:45. Very satisfied, super close to my house and convenient!

Like any DMV, they didn't know what they were talking about when I called ahead and it was a 2.5 hour wait......

Never waited more than 20 minutes on my three occasions at this DOT office--all weekdays late morning or early afternoon. Everyone was pleasant enough to me! Plenty of easy parking in giant empty lot. Bonus I could stop at Dollar Tree, RiteAid and FNB too. read more

Worst place with a very incompetent "manager" Fulmore. Not willing to help and only gives excuses.

Very understaffed. Pack a lunch you will be there for about 2 hours at least. Been there several times and it does not get any better. Longest wait at any DMV I have Dover been to read more

I had to get my license renewed. I left work at lunch and was worried that I would not make it back in an hour. I was in and out in 15 min and everyone was very polite. read more

The girl who works in the front is useless. She couldn`t give us a pen without being rude. They couldn't give us the form when we got there so we had to wait twice. All the employees are rude, slow and have an attitude. We hate going over there, it makes our day worst because they're all miserable. I would never ever recommend to come here. Don't waste your time. read more