If you need fingerprinting for a job or volunteer position in the Monroeville area, this is likely…read moregoing to be your go to location. I highly suggest that you make an appointment instead of coming in as a walk in. Just because you have an appointment doesn't mean that you will actually be taken at your appointment time, but you will be taken ahead of any walk ins (regardless of how long they are waiting). The was the one down side to my experience here. I had a 10:30 appointment. I arrived a few minutes early, and there were three or so people ahead of me waiting to check in. When someone came to check us in, they did ask who had an appointment and two of the three of us did, so they checked us in before the person without an appointment. They were busy, so I was taken back about ten minutes after my scheduled appointment. As long as you come with the appropriate documentation for your requested service, the fingerprinting is digital and fairly quick. They don't send or receive any results at this location (and, unfortunately, can't answer questions on status if you have them). Your results are mailed and emailed after your appointment. They told me it could take up to a month, but mine were sent in about a week. You can also schedule an appointment for TSA precheck requirements here, but I don't have personal experience with that service.

With as much traveling as I had been doing recently I decided it was time to register myself for…read moreTSA Precheck. Getting started is easy, it's the follow up that is horrible. Starting out it is all online. It goes fairly quickly and then you are kind of on your own. They tell you of nearby offices that will assist you with completing the precheck, but it kind of goes a bit haywire for the person and can be overwhelming. First, the location of this one that is located in Monroeville is so odd. Literally they tell you on the website that it is in the plaza next to Elmer's. That's fine and dandy, but that plaza has several businesses. Honestly, you would not know to come in here as the outside of the building is unmarked and adjoined to a Farmer's Insurance office. In fact, they are technically two different addresses with two different doors, but when you go inside it is all one shared space. Second, when you go inside there is no one at the reception desk. You just go in with hardly any direction and kind of figure out what to do. The whole time I was here, I didn't see anyone approach that reception desk and was worried that I wasn't going to be seen. Somehow, by miracle of miracles, someone did come and get me. What is odd is that everything you answered online, you will have to answer again here. Like every single question. Instead of all that information transferring in and being able to make this a quicker visit. The employees can be a bit terse, so I think Nancy can sit down for a minute. Looks like you just came on here to write a review to offset what is reflected. Unlike Nancy, my appointment wasn't for the next day and I had a wait a few days to get an appointment as I have a life that doesn't revolve around typical business hours for an office. I did receive my TSA approval rather quickly. Faster than what they report on the website. I think they claim anywhere from five to ten business days. I had it by the end of the week that I had my appointment.