I took my wife's tire in because of a flat. I had the spare on…read more They repaired it no problem & placed on the vehicle & put away the spare for me. A+ service like always.

I can't say enough great things about TCT! I tried four different times to get in (my schedule is…read moreabsolutely bonkers), and their customer rep went above and beyond--he actually told me to come in before they even opened so he could help me out. He understood how tough my work travel made scheduling. And would you believe it... just three days later I had a second tire that needed attention. I showed up right at opening again, and all we could do was laugh about my ridiculous luck. They're busy because they're the best. Be patient, plan ahead, and you'll get great service every time.

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.

Good place for a fair deal. Guy is always ready to get your business. I've dealt with him several…read moretimes in the past few years, even before this location. Check with him before you go elsewhere.

Amaizng fast expert service would recommend to anyone! Brought my truck in right when they opened…read moreand they had me outta there within 45 minutes, excellent pricing, really nice waiting room, they talked to me about my issues and treated me better than any shop ive ever visted!! I will definitely be going back to them in the future when i need new wheels and or tires!

Extremely disappointing and insulting experience. I contacted Fox Tire in advance and gave them…read morefull details about my set of four Hankook iON EV winter tires, including the size, mileage, tread depth, condition, and no repairs. They told me they purchase used tires and that the range is typically $10-$80 per tire depending on condition and demand. After I brought the tires in, they offered only $10 per tire, then raised it to just $12.50 per tire. That is $50 total for four good-condition EV winter tires that originally cost around $1,000. The offer was ridiculously low and felt like a complete waste of my time. I would not recommend bringing used tires here unless you are ready to be lowballed.

absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.

Dave took my car in after I got stranded in Lockport due to my trust in a backyard mechanic. After…read moreBMW dealership told me there was a 2 week waiting list to be seen, Dave told me to have the car towed to his shop and he would do his best to get me back on the road. I had to extend my trip but Dave was very accomodating. He showed me every piece he took apart and explained everything. His price was fair and his work was excellent. I am home, happy and safe...confident that my car is properly repaired. THANK YOU.

8/4/21 I took my vehicle to Mongielo's auto repair in Lockport . I met with owner Dave and told…read morehim i needed front brakes and rotors for my Dodge Caravan. He gave me a price and i left my vehicle there and returned home. I received a phone call shortly after being home that my vehicle was finished and ready for pick up! Mongielo's had the best prices believed me i checked around, was fast, and very professional as was the mechanic who worked my vehicle. I found the shop for mechanics for all my family auto needs and tires. thanks tony

BEWARE! SCAMMERS!…read more My car, a 2020 Subaru with less than 36miles, was making some scraping sound. I took my car in not thinking too much. I thought it was a minor issue and any mechanic would do. I was stopped at the red light and I saw this autoshop right in front of me, so I took my car. They seemed pleasant, very pleasant, making comments like "this is the best place to work!" I saw the owner, silver haired old man, walking around, keeping an eye. After two hours of waiting, the receptionist came back with her iPad and started showing me pictures of my brake and quoted me $1200, labor alone was priced at $463.00! Along, with the brakes, they had 9 other recommended services, which they said was urgent. All together, the additional service was another $3000. I was desperate and needed my car the next day for a trip, which I had shared with the receptionist. She told me they'll take great care of the car and even gave me some discount and automatically enrolled me in their loyalty program. While I was waiting, I saw three other customers enter the door. Two older men and one young woman. I picked up my car next morning and took it to another reputable place, Sweeneys Garage, and was told my brakes are good for few more months and all of the other work they highly recommended, I didn't need!! Do not go here. The silver hair old man is a scammer! This place preys on the vulnerable and is a prime example of rip off mechanics!!

Your worst fears realized. When you take a car to the mechanic your worst fear is that they are…read moregoing to tell you that it needs everything but the kitchen sink when it doesn't. That's exactly what Mike at total automotive did with zero shame. Disgusting and despicable and took total advantage of the customer's lack of automobile knowledge.

Great service! Easy and fast fix to my son's car. The prices are very reasonable and they explained…read moreeverything.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

Everyone should be working with De'Andre for the wheel repair. Best prices in the game and a quick…read moreturn around. My wheels were ready same day and where shining.

From the owner: Tire repair, tire delivery and installation package with warranties, spare tire service, fuel…read moredelivery up to six gallons, battery replacement and installation package and jump start service, lock out service and Keysmith service rim repair. air valve stem replacement and much more breaks and rotors packages with warranty and etc if you ever get service from emergency roadside assistance you can get reimbursed for service once you receive the receipt for filing a claim for reimbursement through insurance or private company

Tyler best powerwasher, amazing service. Gets the job done very quickly with amazing quality serviceread more

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter. $1700 of damage

Please think twice before bringing this company your business…read more I have no complaints about my initial interaction. I went to them to take advantage of their lease to own and got two tires, payments to be made weekly. Everyone was polite, process was quick. No complaints there. Before I get into my complaint I want to be completely transparent about a few things. First, I failed to thoroughly read the contract I signed. I figured I would have it paid off before I ever had to worry about the terms and that's on me. Second, I also failed to maintain my side of the agreement starting in April, 2025, more to come on that. Third, I am not here to claim they have done anything legally wrong. I'm not a lawyer and although I have suspicions this borders on the lines of predatory lending practices, I don't actually think they crossed any lines LEGALLY. As I said, I ended up not being able to make my weekly payments mid April. I had a few things happen in my life that I wasn't expecting and I decided that keeping a roof over my family's head and food on the table was more important than keeping the payments for the tires. There was only about $50 in payments left which means I was essentially paying off the remainder of the financing charges I had accrued. Mind you, I didn't ghost them. I kept in contact and made sure they knew I still had every intention of making the payments when I could, but I wasn't going to go hungry for them. During that time I received repeated text messages from them, which eventually turned into threats to make house calls that they did end up following through on in an attempt to intimidate me into a payment, even after I explained that I simply didn't have the money to make the payments, period, and that I would be making one as soon as I could. After this the threats from them got worse and more frequent. Not only were they threatening the house calls, but they were also threatening to recover the tires and made house calls in an attempt to do so. After being unsuccessful with the retrieval attempt, they proceeded to send me a text telling me that if I didn't make a payment they would be closing my account and filing a CIVIL LAWSUIT against me for breach of contract. Again, I'm fairly certain they were within their legal right to do all of this. My issue is the implications of their actions and the fact that they are willing to put their profits (not operating expenses, PROFITS) ahead of the wellbeing of a member of the community they do business in. Had they repossessed the tires, they would have taken away my ability to get to work effectively removing my ability to not only pick the payments back up, but also my ability to get to work, to the store or anything else without adding expenses to an already extensive list. If they had filed a civil lawsuit, they would have come after me for the remaining balance (about $75 at the time) plus whatever compounded interest/fees they would have tacked on AND any legal fees they saw fit, which would have done nothing short of financially ruining me for years to come. I brought all of this to their attention in plain English and they responded with the BS business cliche (and fallacy I might add) that "if every customer did this we couldn't offer payments." That's nonsense. My situation and whether or not they decide to repossess tires or file a civil lawsuit has no impact on anyone else, their payments or their likelihood to maintain their contracts. In addition to that, we're only talking about $75 in financing charges. Even IF I went no contact, completely defaulted and showed no interest in making the payments, that $75 becomes a tax write off at the end of the year and wouldn't impact their ability to continue to do business whatsoever. In my opinion, this company doesn't deserve the business of our community. We pride ourselves on being the "City of Good Neighbors" and a good neighbor doesn't bully, threaten and try and intimidate you by holding financial ruin over your head because you owe them $75 especially when it's blatantly obvious you're already going through an impossibly difficult time. Shame on you, RNR. I hope that $75 was worth it.

I can't believe the positive reviews on Google. I was told by my mechanice my front drivers side…read moretire had a leak. Took it to RNR on Kenmore/Delaware ave Of course they came out and said I need 2 new tires...that they by law can not fix the leak...I knew that was nonsense so I walked out and went to Tired outlet on Elmwood...they could not find a leak. but air in all my tires..I asked them about the front tires they said they are fine.....