I don't mind getting a WOF done for my car, and I don't mind paying for it, but what irks me is the…read moreinconvenience of the whole matter. If you go on a Saturday to get the inspection, then they can't help you, "too busy", they say... And if you go on a weekday, the auto technician is not in, and again they can't help you. I'm not much of an appointment making person, I'm more of a pitch up, and get my job done kind of person. So making set times is a drag, but when the WOF has expired, you are left with no choice. I normally get my WOFs done at the cheapest and most convenient location, so it was out of my comfort zone to take the car to VTNZ, but a few rattles inspired me to get her properly checked out. Boy, was I surprised in how thorough they are, they checked everything. This took longer than normal, but it made me wonder how legal other WOF checks are. I will in future stay with VTZ to do my checks, at least then I know my life, and that of my family is safe, and secure.

Give everyone an advice. If you want to get your WOF better don't go to "Browns bay vtnz". we have…read morebeen done our two vehicles in their company for several years. They had a good service and we always got some warns in the first time if our cars have some problem until now. We were so satisfied their services and were their loyal customers. However, a new guy ( i guess is a new worker) turned us down without checking. because he said he has no tool, and asked me to go to another branch to check. this is my local branch and should not have to go to another branch on his assumption and should not be failed on assumption but proof. its wired and very unprofessional. wasted our time and money. Just found out that other people said they have the same issue with the guy too from the browns bay facebook community. Just an advice and share my experience. If you have issues with this company, please go to this website to complete the complaint form to improve their service quality and train their employees properly. http://www.nzta.govt.nz/res.../vehicle-cert-complaints-form/

Best service you can get in Auckland. Good customer service and very affordable price. Recommend to…read moreall.

We got our car serviced at Midas this week and everything went really smoothly. They had great…read moreservice and the man who helped us was great at prompting us to buy the right service package that was right for our car. It was a little bit more expensive and I was a little hesitant at first but when I got the car back I was really happy with it and was glad he suggested we go for it. They have great packages where they do a whole bundle for a set price. This means you can get all your car chores done in one hit, yay for that. We put the car in at about 11 that morning and got a text to say it was ready at around 4:30 that afternoon. I was stoked at how fast this was and pain free. There's nothing worse than being carless for too long!

St Luke's Tyre and Mechanical is the only place I really trust to take good care of my car - and…read morenot rip me off! This mechanic offers excellent service, usually completing your WOF and/or service in just a few hours and they even leave you little chocolate bars in your car afterwards - talk about the complete package! Scott and Sharn are the two main mechanics at St Luke's and though they may not be the smiley-est of people, they are both really friendly, extremely thorough and full of good advice. I'd take helpful mechanics over a smile any day! Recently we had trouble getting a registration for my boyfriend's car and Sharn helped us figure out why it was happening and get it all sorted, even though it wasn't anything to do with St Luke's Tyre and Mechanical - they're just good guys. I highly recommend St Luke's Tyre and Mechanical to anyone with a car - why make owning and paying for your vehicle any more stressful than it needs to be? Sit back, relax and let these efficient experts do the hard work!

Was having some car problems, went in on short notice and they fixed my car up the next day for me,…read moregreat mechanics.

My partner found RNT Motors on Yelp once we decided to find a new reliable mechanic. Our previous…read moremechanic was great and trustworthy but also a mission to get to and quite busy. We were looking for a mechanic that women can trust not to get swindled while getting a fair price in a handy location. RNT Motors really ticked all of the boxes for us. Its not super glamorous and there English isn't great but they are respectful, honest, and get the job done which is all that really matters!

I've been going to these guys for many years (about 9) and they are honest and good value. I really…read moreappreciate them.

Buying a new or second hand car is a daunting experience, and there is nothing worse than some…read moresalesman trying to wrestle your signature from your unwilling body. So, it came as a nice surprise when the sales team at Toyota in Albany used a different approach. From the get go, the service was friendly, non invasive and useful. I didn't get a big sales pitch about how good the car is, and how I should see it as an investment, etcetera, etcetera. Nope, the guys let you browse on your own time, they answer questions with useful information, and they let you take it for a test drive. And you get to drive it on a course of your choice. The day of the uninformed shopper is gone, we know what we want, and we know what to look for. Salesmen, please note this on your notepads.

Let's start with the good: when I booked my car in here for…read morea service, they also cleaned my car and blackened my tyres. But you pretty much pay for the cleaning. For the service and WOF it was $200. Now the bad: *I needed a new part for my car. They charged me $65 for it (I found out afterwards I could have got it from another garage for $20). Not only that, they told me they would replace it when I got my service but they didn't, I only found out they hadn't done it after I drove away. *I went back two days later for them to replace it, but then the squirters weren't pointing the right way. So I had to go back a third time for them to fix that. It was a pretty painful experience and I don't think I'd go back again in a hurry!!

My mum has brought her car here a number of times and they always seem to do a great job. Tucked in…read morebehind the BP gas station on Main Highway, Ellerslie Automotive is located on a quiet side street where you can feel safe about leaving your car there for the day. They are also conveniently placed next to the Ellerslie shops and bus routes. If you need to wait there are plenty of cafes to relax at, or alternatively you could always bus or train into work and collect your car at the end of the day. To get the ultimate service your car deserves, make sure to call and book an appointment, rather than turning up unannounced.

I went to Ponsonby Automotive as my 2015 VW Cross Polo was leaking coolant. Turned out that the…read morepump needing replacing. They called me and said that it would cost $1800 to replace and up to 4 hours work. The guy went on about what a complicated job it was. Not knowing any better, I foolishly trusted him and said to go ahead. After discussing with my husband, we got another price from Giltraps (sometimes the more expensive option!) and they advised it would be $600-$700 for the genuine pump part plus 2 hours labour - and yes, they did ask the rego to confirm the vehicle type. So my husband went to collect my car from Ponsonby Auto and questioned their price. The guy then showed him a completely different vehicle in which the pump was located deep under the engine and made out that that was the same situation with my car. Complete lie, as the pump is waaay more visible and accessible in my car. Then, because we now knew the pump price, he charged for 8 hours labour!!! Obviously had to work backwards from $1800 and add phantom hours to try and hide the fact he was totally ripping me off! We were accepting that they would add a bit of a margin on the part but how do they justify 8 hours labour? I will NEVER use this company again.

Being a 'single white female' I feel like I am always getting jazzed by mechanics as I don't know…read morethe language they speak in. Ponsonby Automotive has renewed my faith that they aren't all out to get more $ than needed. Not only do they offer the most friendly service and advice they are super comprehensive and follow up with you so quickly I was astounded. This is the third time I have been there in two months (my fault not theirs that I had to keep going back) so was no one off. Simply call to book in for a WOF or whatever your heart requires, drop it in pre work and expect a phone call back within a couple of hours with what is wrong a how much it will cost. That cost doesn't change either!!! Unlike some of its competitors. I had my car finished and back within a day every time. I have had an ongoing problem with my key that has already cost me $400 to order a new one from Japan. The place sorting it for me then told me it will cost another $400 to get it hooked up to the cars computer (who knew cars had computers?) This had nothing to do with Ponsonby Automotive but I told them my concerns and they found me a much cheaper solution despite the fact they don't get any $ for it. Onya Grant! You run a smart operation mate. I have found a mechanic for life even though I have moved out of the neighbourhood