The absolute worst Place I have ever been to. Don't let the waiting room. Full you it's a grate…read morewaiting room. But the staff is SO unperfecinal and rude and snooty. My husband called and they said they Do not take medical such as Medicaid. So we will have to pay out of pocket. We where fine with that. We get there. They take my son and husband back. I stay in the waiting room. A few minutes later a lady comes out talking pretty loud to another employee. Saying g they do t have enough money they came with no money all the way from(the town I live in) mind you we definitely had enough money. We where told a price on the phone. So when we get there and they throw some outrageous price at us. My husband simply started we where told this price. So the lady comes out talking all rude not knowing I was his wife. So I got very mad. Who dose that so unprofessional!! Then when. We where leaving the dentist happen to tell us it was oy her 2nd day. And told my son (mind you he is autistic) to burst his teeth before he gets cancer and his gums rot. WHO TELLS A CHILD THAT!!! Never ever will I recommend this place. There is such more that happened but I don't want to talk about all of it.. you can look on Google as well at the reviews.

Can't believe Pero is still around. He put an un-necessary filling in my tooth over 30 years ago…read more Said that it might get a cavity. Now I need a crown. Thanks for ruining a healthy tooth, jerk!

Pero put an un-necessary filling in my tooth over 30 years ago. Said that it might get a cavity…read more Ruined a healthy tooth. He is a crook.

we have searched high and low and with Firefly Children's Dentistry we have struck gold! Every…read moresingle person we have interacted with has been incredible.

The Dental Hygienist, and Dentists do a really good job, however the ladies who work in the front…read moreoffice are some of the rudest people I've ever met, The amount of attitude that I received was absolutely ridiculous. I have 2 different insurance's that they are supposedly accepted but I guess that's only if they feel like doing their jobs! I was basically told they didn't feel like running my insurance's so I would need to pay the 434 dollar bill for my kids teeth to be cleaned. I was told to submit the information to my insurance myself since they didn't feel like submitting it themselves We were treated like second class trash We have 2 different dental insurance company's (Blue cross blue shield through mercy health, and Delta Dental) The manager literally said I didn't feel like running your insurance Absolute Garbage!!!

Best ALL around experience!! Dr. Davis and the staff are super friendly and personable. The office…read moreis STUNNING, immaculate, & overall ambience is relaxed. Highly recommend!

From the owner: Waterville Dentist, Gracious Smiles is an experienced general dental practice with a focus on…read moreproviding excellent personalized care to patients from the Waterville, OH area. We utilize modern technology and advanced techniques to ensure your treatment is efficient, effective, and comfortable. Dr. April Davis and our compassionate team are welcoming new patients to our convenient Waterville dental office. Our dentistry services include: Aesthetic General Dentistry General Dentistry Family Dentistry Pediatric Dentistry Preventative Dentistry Cosmetic Dentistry

This place is horrible! I can't even get past the receptionist. I hung up. I kept telling her I…read morehave Cigna insurance and she continued to ask me how to spell it like 5x unreal.

I love this dental office! The care the dentist gives is very professional and thoughtful. Office…read morepersonnel are great they greet you when you arrive with smiling faces I highly recommend this Dentist

Took my son here for braces. Even with insurance, the out-of-pocket cost was a lot, enough so that…read moreI decided to hold off on starting the process on my younger daughter. We kept getting told that my son had a tooth that wasn't moving and that it was delaying/prolonging the plan. The cost increased. There was even discussion of sending him to the affiliated oral surgeon to pull the tooth. As my son & I both became increasingly frustrated with how long the process was taking (the tooth hadn't moved for months), realization he would be in braces for his senior pictures, and not entirely comfortable with seeing the oral surgeon, my son recommended we get a second opinion. We took him to a local orthodontist who is from the area and only works in this area. It was nice to know if there was an emergency, no trips to Livonia were needed. They did x-rays, the orthodontist looked in his mouth and then had me look in his mouth and explained what I was seeing. The tooth that hadn't moved for months and was prolonging time in braces and costing me increased money and possibly needed oral surgery, it had nothing attached to it. No wire, no band, no metal, not even anything to the surrounding teeth to help it move. I was informed the tooth wasn't going to move with how it currently was being treated. I knew immediately that the only option was to change orthodontists. It meant starting over completely out of pocket, but it was worth it. My son had his old braces removed, new ones placed and amazingly, within one month, that tooth that wouldn't move was moving. I expressed my frustrations to Great Expressions and their apology was sending me to collections for all that extra money and time for a tooth that they claim wouldn't move & possibly needed oral surgery. But on the positive, because of the new orthodontist, my son has a beautiful smile. I call it his $10k smile.

If you have questions about a procedure or cost they will not be upfront. I had to call and stop in…read more3 times (over a month and a half) to get more information on what the cost would be for a scheduled procedure. When I arrived for the procedure I had questions about what I was having done and the staff took to gossiping at the reception area as my fiancé heard it all in the waiting room. Very unprofessional in my case.

RUN AWAY FROM THIS BUSINESS!!!!!!! Where do I start... this…read moreplace is so crooked! I have not had a cavity in 30+ years BUT they tell me I'm cavity prone (age 63, total 2 cavities in my life when I drank coffee w/sugar-& not 1 since age 30 I stopped sweet coffee). Said they would not service me if I didn't agree to xrays every 6 months, which is NOT needed! They automatically add flouride without telling me (again I'm not cavity prone!) & charge me extra. My insurance company informed me they provide them with $ for Covid sanitation supplies & should not charge me, but they charged me so they got paid twice for that! My only 2 fillings I have, they told me both needed to be replaced. Now I question if either needed replacement & they just conned me more!!! How did both fillings go bad at the same time??? THESE PEOPLE ARE CON ARTISTS, STAY AS FAR AWAY FRIM THEM AS YOU CAN!!!!!!!!

The front of my front tooth fell off (only me!) and because I didn't have a regular dentist I was…read moreafraid I wouldn't be seen by anyone any time soon. Surprise - they not only got me in the next day - they matched it PERFECT! Everyone was friendly and professional. I went back the next week and had a previously filled (with metal) but broken filling refilled without pain. This happened to be the day the woman said there was a note on the door (Tosh C). Everyone in the office was on the phones calling people with appointments to cancel them.

My husband and I are patients at Biniker Family Dental. Our adult children all go there, along…read morewith our grandchildren and great-grandchildren. I think that tells you how wonderful we think they are. The dentists, and their support staff are kind, and friendly. You are greeted by smiles from the moment you walk in the door. The best part is that it truly is painless dentistry. We are so thankful to be patients in their practice. Sherry & Henry Schermbeck

Friendly and accurate. Always right when looking at my teeth and the work needed to have healthy…read moreteeth. My cleanings are always done very well.