Not safe for women. Go anywhere else. I truly have no words to describe how vile and condescending Dr. Drummond's behavior and bedside manner is. I left in tears after he verbally berated me for the entire appointment, even making weird comments and insults while I was trapped because he cleaning my teeth. He was extremely convinced I had no idea how to floss, he wouldn't believe that I did, and made me hold up a mirror to watch him floss my teeth and humiliate me, when I do in fact know how to floss properly. When I put the mirror down because I almost started crying from the way he spoke to me he joked that of course I put the mirror down because I was afraid of learning how to floss; extremely creepy and odd. Spent the entire appointment asking me rhetorical questions every time I told him my medical history and wouldn't believe me about several issues I brought up. Pressured me into getting expensive retainers I don't need and a whole bunch of other expensive and unnecessary procedures my regular dentist says I don't need. I just went for a teeth cleaning and left traumatized from his sadistic demeanor; this guy is a predator stay away. read more

This dental practice has some of the best dental hygienists, DMD doctors, and staff out in the DMV area. Time and time again, I am amazed at the quality of car and attention that I receive while getting even just a simple cleaning and checkup. My gum disease periodontal issues were first observed by one of the head dentists here. After numerous years of routine cleanings and checkups, no hygienist or dentist broke it down for me the severity of the issue. It was not until I came here that I got a rude awakening, and my gum cleaning habits improved drastically for the better. I have nothing but nice things to say about Drummond Dental Care and highly recommend this office for dental needs. read more

Great experience! And I was very lucky Dr. Tom could fit me in during this Coronavirus scare, and before they lock down all services because I was in a lot of pain over the weekend. To be honest, I was reluctant to try a new dentist because my last dentist in California took such good care of me. But I'm glad I went, because not only was the office at Drummond Dental the newest, cleanest and most modern I've ever seen, but they also had state of the art x-ray equipment and nice new dental chairs and equipment. But thank god I went in, because it turns out I had a cracked tooth and infected abscess and it was a very difficult procedure to remove the tooth and all parts of it. I was very impressed by Dr. Tom's ability, intelligence and experience in dealing with this procedure. I never felt any pain, and both he and his assistant were warm and funny throughout the whole thing, even though I know it must have been frustrating and challenging for them. They were great and made me feel like a VIP the whole time, so I will for sure be going back for my other dental work and future implants. I would give TEN stars if I could! read more

Drummond Dental Care - Office Waiting Room - Cosmetic Dentists Near Me - Fairfax, Virginia

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DO NOT RECCOMMEND TO EVEN MY ENEMIES. I would give a NEGATIVE star if I could. They only want to get you to do big work and get paid. They don't do any due diligence to take care of you. They don't look into insurance properly, they are lazy and they just DON'T GIVE A SH*T about you. They just want to make the most money from you directly or from your insurance. read more

As my family had been using Dr. Drummond for years, I started with him as well. Good: Dr. Drummond provided great dental services and I loved his chairside manner. He can be a little dry with his humor but it was right up my alley. Bad: the person (Farah) who took care of their billing was horrendous, rude and nasty. When I pointed out errors in their billing, it would typically take a couple times of me reaching out before I got a response. When I did get a response it was usually weeks later. And when they did correct the errors, it was very brusque and in a nasty manner. After dealing with this attitude multiple times, on the final call where Farah was once again super rude to me, I snapped back. Somehow word of this got back to Dr. Drummond and I was told I was no longer allowed to be a patient there which was ironic since I had already decided to take my business elsewhere. Had Dr. Drummond simply reached out to me personally, I could've shown him the emails, etc. where his staff was not the most professional. Instead he simply decided to take the one-sided word of his billing person. If she is still working there, she's reason enough to completely avoid this practice.....which is a shame since, as I stated above, Dr. Drummond is a great dentist. read more

I went to Dr. Drummond for a consultation for some purely aesthetic procedures. The pros were that they were on time coming to the door, the office looked very clean and sanitized, there were not a lot of people there during Covid and everybody had full PPE on. The front desk staff and the hygienist that helped me were very customer service oriented and fairly thorough. A few points off for not being clear about charges that I would incur while I was there. That's pretty much where it stops I was under the impression that I wouldn't be charged at all for this consultation but understand that time is money so a small fee is fine but unfortunately they never discussed anything like that with me. Typically they would be some sort of discussion about how much a consultation would cost or if they were going to charge my insurance. None of that happened. Dr. Drummond seemed very rushed and aggressive. The first time I met him he introduced himself and asked me "what are you here for? What are your questions about?". I was a little shocked because he was so blunt and straight to the point. I told him "I want to talk to you about getting my veneers replaced and having my teeth whitened. He replied "so what's the problem why don't you just do it"? I told him I was confused and I didn't understand what was going on. He told me he thought I was there for a second opinion to which I replied I had never spoken to anybody about these items before. He made me feel ridiculous for asking questions about The ins and outs of certain procedures. I was there to inquire about getting two veneers replaced that were over 20 years old. At one point he asked me "why don't you just put veneers on all your teeth". When I told him that was ridiculously expensive he replied "Oh, I'm just kidding". He didn't seem like he was kidding to me. (I'm 38 and have healthy teeth otherwise btw). He tended to ramble a lot and had a hard time sticking to the subject. The visit was about an hour and a half long but could've definitely been cut much shorter had we stuck to the items at hand. At the end of the visit they asked me if I wanted to purchase a at home whitening tray and solution and set up appts for the veneers we talked about. I asked them to get me a estimate for my insurance which they told me they would do in a few days and email me the information. I have never received any of that information. Today I received an email from Delta Dental stating that Dr. Drummond's office had charged them for multiple items that were never done. For instance he charged for a cleaning That was never done. He charge a consultation fee that was hundreds of dollars. My insurance covered it of course but I notified them right away that some of the items he claimed were never done. Not everybody has a good day every day. And maybe this day wasn't a great day for Dr. Drummond. But the insurance issues and pushiness are likely something they've done in the past to other people. This is something you might want to consider when you visit this dentist. I didn't have any actual dental work done here so I can't comment on his work. read more

Came here on a referral from a friend and I couldn't be more pleased. Everyone has been very friendly and my appointments have been wonderful. Mrs. Drummond fixed bonding I had done elsewhere and was unhappy with and her work was beautiful! Parking is available in the garage about a block away. Not an issue for me, but if you have a mobility issue it may be something to be aware of. read more

I will never go back to this dentist. The dental hygienist was very rough cleaning my teeth and bragged about how rough she is. She told me I may come across a hygienist who is gentle, but she isn't. The next day my filling broke off and I have been in pain ever since. I now have to find another dentist to fix what they did. Hopefully, I can find a dentist that doesn't intentionally cause problems with your teeth to get more money. read more

If I could give zero stars for a review, I would give it here. From the moment I walked into the office, I felt like I was in a car dealership. Before her assistant could finish with the cleaning, they were trying to sell me on every service they could offer. They also automatically try to give you fluoride, which they know is not covered by most insurance plans for adults. After being given a clean bill of health by Dr. Drummond's assistant, Dr. Drummond suspiciously found a cavity. I wasn't buying it, so I went to another dentist for a second opinion and he said I had excellent teeth and absolutely no cavities. The saga doesn't end there though. A few weeks after my appointment with Dr. Drummond, I received a bill for the full price of my cleaning, with no explanation in the bill of what services were being charged. Apparently, my insurance company hadn't sent their payment yet (it was paid a few days after I received the bill), but Dr. Drummond's office sends out bills in a very short time frame without contacting the insurance company or the patient beforehand, and without itemizing the services in the bill. If you want to get over-billed, over cared for, and fillings you don't need, this is your place! I, however, will never step foot in that place again. The DC area is full of crooked dentists, and this office is a shining example. If you want an honest dentist, try Dr. Tummarello in Fairfax. read more

This place is like the Chick-fil-A of dental practices, lol. It is clean and run by a team of friendly dedicated professionals that want you to have the best dental hygiene possible. I always leave this place not only with a clean smile, but also with valuable knowledge on ways to improve and they inspire you to do so. I've flossed nearly every single night since my first visit with them many years ago :) read more

I like this place enough to keep going back. That being said, I think the quality of service really depends on the dental hygienist you get. They seem to rotate through dental hygienists a lot though, so unfortunately, I haven't been able to find one to stick with. The office is really nice. It's fairly new (built in 08 I think?) and they have TVs in every room. I've never bothered asking for the channel to be changed. Last time I was there, it was on this rotation of dental advertisements. I assumed they'd stopped their cable subscription because my hygienist made a comment about how boring the advertisements had become. I agree with the other reviewers that they try to sell you a lot of their other products or services. I've gotten better at smiling and nodding when they do. They also push every service that's covered or partially covered by your insurance. You really have to be careful that you're not taking on an extra service that isn't fully covered by insurance. It helps to know what your insurance covers if you go here. My absolute favorite part is that they give you a hot hand towel (disposable) at the end of your visit! They started doing that about a year ago, and I'm a huge fan. This alone makes up for the annoying sales pitches. Parking is available in the garage down the street, about 2 blocks away. read more

I am very pleased with the service I receive here. This is the most informative and thorough dentist I've ever been to. They take time to explain everything and show you things that most places don't. The staff is very friendly and the office and rooms are very clean and modern. I have never felt that I've been encouraged to do anything I don't need here. As for fluoride, I'm not used to getting it as an adult but they explain why I would benefit from the procedure and always check with me first before doing it. My husband does not have to receive fluoride which leads me to believe they only recommend it to those that need it. I will keep coming here as long as I live in the area! read more

I started going here at the end of May. Overall, it has been a positive experience. Unlike most dentist i've been to, Drummond seems to be business oriented. Which i don't see as a bad thing. They care about customer experience, they do promotions to draw customers and they promote their other services. Everyone at the dental care are very friendly. Everytime I go, i get a lecture about how to take care of my teeth and i find myself floss more everytime after I go. They do a good job cleaning my teeth. It's not too uncomfortable and they have a tv in every room so that helps too. The facility is clean. The waiting room is not too crowded. I would recommend this place. read more

My family has been going to Drummond Dental for close to 10 years and are very happy. As other reviews said, the new offices are very nice. Both Dr. Drummonds are great to work with and always take time to answer questions. Dr. Tanya Drummond is great with our kids. They have no worries about going to the dentist in large part to her great care. They have brought up other services but I never felt pressured. It was more like, "have you considered x,y,z?", I ask a few questions, say no thanks and that's pretty much it. The front desk staff has been responsive whenever we had billing questions. I have no concerns recommending them to friends. read more

Drummond Dental was recommended to me by a lady when I was in Home Depot at Pickett st. a few weeks ago. I'd like to thank her. Alexsurfocean (at) gmail. This seems like a nice dental office and the location is easy to get to. There are free 4 hr parking garages all around, and the Dunn Loring metro station is a few minutes walk. read more

I have been going to Drummond Dental for many years. My kids have been seeing Dr. Tanya Drummond since they were tiny. She is amazing, caring, and eases fears of being at the dentist. The office staff are professional and wonderful and the hygenists are also fantastic read more

Dr. Drummond's staff is amazing, very professional and create a warm environment. Definitely can tell it's a family business. All of the Hygienist are highly skilled to avoid/eliminate pain and this I LOVE! This I can attest to since I was earthly afraid to visit the dentist in earlier years. I'm privy to 4 cleanings per year so I got my last one in 12/31. No surprises, clean mouth, reminder to floss daily and wear my retainer. Highly recommend Dr. Drummond's office located in Merrifield. read more

Love this office! All of their staff is super friendly and they do a great job to make you feel like part of their family. She's in high demand, but if you can get Sayma as your dental assistant, she's the best. She's very thorough, and explains everything to you. I've referred quite a few friends here. read more

My first experience at Dr. Drummond's Dental Care was a good one. The dental hygienist and other staff were very kind and inviting. They were mindful of my time and tried to get me to work on time. The Dr. was very thorough in his explanation of my current dental situation and they asked some probing questions to find out more about me and my history. The prescription helped a lot and undoubtedly I've learned more about things I can do on my own to improve the overall condition and health of my teeth. I will be scheduling a follow up visit with Dr. Drummond's office. read more

I went through 3 dentists until a friend referred me to Drummond. They have done a great job with my teeth. Not going anywhere else!

The Drummonds, Tom & Tanya, are great. My wife and I have been patients of theirs for over 10 years and have never had a bad experience. The move from the old building to the new facility on Prosperity Ave several years back resulted in a very modern and comfortable patient experience. Bette yet, the addition of a machine that actually creates ceramic / porcelain crowns in the office eliminates the need for temporary crowns and saves the customer time and money. read more

I have been Dr. Drummond's patient for a few years and have zero complaints. He is a straight shooter and I love that about him. He spends the time answering questions and explaining the issue (but not dumbing it down). The dental hygienist staff here is excellent as well! Professional, yet personable. read more

Never reviewed a dental office before, so here goes nothing: This place is cool in my book - as far as dentists go. They do try to sell you a lot of stuff, and unfortunately I fell for a couple of things I probably didn't need. Routine cleanings are a breeze, the staff is friendly and the equipment seems to be top notch. I can watch Comedy Central on a TV that's right in front of my face, I just have to be careful about chuckling when they've got sharp instruments in my mouth. Never had a problem with the front office staff, the ladies there have always been nice to me and quick to solve any insurance issues that may arise. read more

I have been going here for almost a year. Amazing customer service, especially from Fara & Sayma. They really seem to care. Nice clean office, flexible appointment times. read more

Recently went in for a normal dental check up and cleaning. The staff greeted me like usual. Fantastic experience! I usually hate going to the dentist but now look forward to it when I come here. Everyone is very sociable. They remind you about a week before to confirm your appointment which is super helpful since they charge late fees. Best dental office in the DMV area. Metro accessible. read more

I've been a patient of the Drummond Dental office for many years now. The doctors and the staff's personality, knowledge, and experience has never really made me want to go to any other office. The front desk staff is very professional and easy to talk to and they have always gone above and beyond to accommodate my schedule. The staff, particularly the office manager has always been able to answer my insurance questions and is able to resolve any of my issues in a timely manner. Regarding dental services and procedures, a few years ago when I needed to get a root canal I was very nervous but Dr. Tom Drummond put me at ease. The hygienists are pleasant and some are very meticulous and detailed on my teeth cleaning. The pluses about the office is that there is a flat screen TV in each room so it definitely makes the time go by quicker. The office is a husband/wife team and I feel that both doctors are very engaging with great bedside manner. Overall I would recommend this office to anyone who's looking for better service and/or new to the area. read more

Very awful experience. They misled customer about insurance coverage, not practicing business in an honest way. My wife, a new immigrant, went for teeth cleaning. Before the appointment, they asked for insurance information to be checked. So we gave them and they scheduled the appointment. When my wife was in their office for cleaning, the receptionist and dental assistant tried to sell additional services as another review had said, but my wife refused and double checked if she would need to pay anything out of pocket. Their answer was "no," and 100% would be covered by our insurance. Several weeks later, we received a bill of $74 from the dental office and a explanation letter from our insurance company. I first call the insurance company and was told that Drummond Dental Care was not in our network and we had to pay part of the cost. So I called the dental office and asked why they didn't tell us that they were not in our network, and why they told my wife that 100% would be covered. A lady called "Sarah," who claimed she was the boss and checked all the customers' insurance, answered that they would never told customer like that and what other staff in her office had said didn't count! LESSONS: 1) Never rely on a provider's office and always check if they are in your network. 2) Don't visit a provider just for convenience. We have a dentist whose office is farther away from our home. Drummond Dental is just next door. Unfortunately, it's not an honest one in terms of business practice. read more

Absolutely horrific experience here. I had an attempted root canal at this office in which she was there for 1.5 hrs in which they were unable to do the procedure. They said they wouldn't charge me because I was referred to another dentist to do the procedure(They still charged). After I had the root canal done I needed to have the crown placed. Prior to her being ABLE to schedule an appointment they asked for full payment(even though we have dental insurance which they take). They threatened her with a possible $200 fee for having to reorder the crown if it did not fit. They also charged $100 for missed appointment fee when the metro broke down. My insurance paid the fees they had submitted and the office manager continued to argue with me about the funds that should be refunded. I have yet to receive any payment back. I would never go to this dentist for anything. Worst dental experience ever and even worse customer service. They do NOT care about their patients only the money that they will double charge(insurance and you). read more

Dentist with minimal knowledge and forces patients quickly to make a decision on a big matter. Dentist seems like a car dealership. You come in for one visit and then you get screwed afterwards. Like the other reviews, get a second opinion before you have any kind of work done here. The dentist seems like even he wasn't sure on his consultation, and didn't have a clue. Stay away. read more

I was a patient of Dr. Drummond until his office implemented a late fee policy and started pushing dental services that were not needed. Other friends of mine who were also his patients had similar experiences and eventually found another dentist. read more

Wonderful dentists and staff. Very informative of dentistry and insurance.

Excellent, friendly staff; clean, contemporary office; TV's in every room - great for my 3 yr old daughter who gets to watch Dora during visits! Always impressed by hygienists. I will say I always request to see Dr.Tanya Drummond (both her and her husband are in this practice). Highly recommend her! read more

Wow! That's the only thing I can say about this practice. Dr. Tanya Drummond is the best dentist I have ever had! Not only is she kind, professional, and gentle, but she is also very informative about any process that she takes you through, and how you should care for your teeth. I have no interest in ever changing dentist! HIGHLY recommended! read more

NOT impressive. Yes, I got my teeth cleaned adequately, but it took 1.5 hours and then they recommended that I have a cavity filled. When I had the cavity filled, I had to return the following day because part of it fell out. I have no confidence in their work. I'll be going back to my family dentist 45 minutes away. read more

So I scheduled a 730am appointment and thought it was great to find a place accommodating before work. Well that was until I arrived 15mins early, only to find no one working the desk. No big deal right? Just wait until someone comes back. Waited until 745am (15mins past my appointment time) to not have a single person come to the front despite calling out both by voice and ringing the main phone line to see if someone would come answer. By then, my time is far more important. Something the Drummond dentist clinic doesn't seem to understand. Will not be going back and will not be bringing my family's business here anymore either. read more

I was reluctant to visit this dentist because of the reviews on Yelp, but I found everyone to be friendly, competent, helpful, and straigthforward in their communication. I also didn't feel peppered with offers for additional services as some other Yelpers suggest they have experienced. Dr. Drummond (Tom) walked me through the x-rays and then showed me in my mouth what some of my issues were. He took the time to be thorough in educating me; it was the best explanation I've received from a dentist. read more

I wouldn't have a 10+ year history with any service provider if I did not think they treated me well. The entire staff is professional and friendly. I have never experienced any upselling or promotional / sales pitches. Explanations are given in layman's terms, and one of the hygenists fully demonstrated proper flossing technique to me - unprecedented. Wonderfully convenient location - I usually ride my bike there, but you can take a train or a bus or a car (or 2 or all 3 forms of transportation). The staff is professional and courteous. I wish we had more quality family-run businesses like this. read more

They always provide amazing service and excellent work. I couldn't be happier.

Love this practice. They are a family owned business and have always been great to me. They are close to where I live and the metro. So they are easy to get to. Dr. Tom Drommond has a dry since of humor but is still amazing at what he does and is overly professional sometime. The staff is always willing to answer questions and help out when needed. I would hope that you have the chance to stop in and meet this amazing staff when you need some dental work completed. read more

No stars. I had visited the doctor for a toothache and was completely wrongly diagnosed. Not only did the doctor say that the tooth was dead and said that the wisdom teeth attached should be removed, he also gave a reference to root canal specialist in order to take the next steps. Strangely, after I went home my toothache subsided. I went back to my country and had a check up with our dentist only to realize that the ache was caused due to gum disease and had nothing to do with the teeth attached!!!!!!!!! read more