I have been visiting this location for 7 years and today was the last and final day I book with any Drybar. What an absolute mess and disaster. It's been hours and I'm still left thinking about this horrendous experience. I have thick, naturally voluminous hair with what I think to be a beautiful cut and great color. With that background knowledge you would think a simple, basic blowout would be an easy request- nope. My long bangs were left straight while the rest of my hair was round brushed into large curls. I was absolutely mind blown when I looked in the mirror, my hair lacked any shine and I was reminded of my days in middle school attempting to use a round brush for the first time. I really don't get it. The one star in this review is for the wonderful other stylist who stopped me at the checkout and said I can't let you leave like this. She then went to fix the previous stylist's error but at that point it was a lost cause between the wash, styling and product already in my hair. I left with straight hair. All I wanted was a simple, sleek, shiny blowout. Seriously what they are known for. That's it. I'm repeating myself because I still can't believe. Bless this kind stylist that didn't allow me to completely waste $80- price of blow dry plus $10 parking and tip to her. Again, what a mess. I truly do not recommend this place- find a small shop, read the reviews, go to a senior stylist, do what you have to do for yourself. I can't let this happen to another woman. I left feeling so embarrassed and unattractive. This location has changed so much since 2017, it's unrecognizable. Save yourself, your hair and your money. read more

System was down so they copied my credit card info on a piece of paper - two days later, I have $600 in fraudulent charges to Fashion Nova. Do not trust them. Had a great experience with Alex and Lily, but terrible front desk, and clearly people eager to steal credit card info working there. read more

I came to get my hair blow dried and styled on Friday 4/28/23 morning with my friend thinking we we were going to have a great experience! Unfortunately we were very disappointed! I had not been to the Drybar in a while and was quite surprised as to how this place changed! I remember coming here before and being greeted kindly and even being offered coffee or water! Also the price increased which is fine but not when your greeted by an unfriendly receptionist. Also the manager who is a make was just standing there and makes no eye contact, makes no effort to greet customers not even offer water ! Then we were told they couldn't sit my friend and i together because they were busy...even though we had asked to sit next to each other when the application was booked. Then we noticed they had water and no one offered until we asked! Seriously! Then we also learned that they no longer offer coffee or beverages because the Drybar or at least this location has a new owner who is making changes! The most unpleasant experience was my hair! I couldn't help to notice the girl doing my hair was using old beat up tools! They looked burned out and looked like they had not been cleaned or replaced. The worst is my hair looked awful and my curls just faded within an hour! The blow dry did not last more than an hour and I could have done a better job myself at home using my Dyson Airwrap! I wouldn't have minded paying 70 dollars if I had a nice pleasant experience but the staff especially the manager, receptionist and girl who did my hair looked bothered, overwhelmed and unfriendly! This place definitely has changed for the worse! With so many other blow dry salons in the area, I'll be taking my business elsewhere! Very disappointing experience and hair ! It was a waste of money! They need to make changes and do better' read more

I booked a last minute appointment for a blow dry. I was lucky that there was an 8am slot available. I was a little hesitant as I read on yelp that so many people had given the Pasadena location 1 star but my experience from checking in with the front desk to my service with Michelle to checking out was amazing. Before we got started Michelle asked me if there was a preference to the hair products used and made me feel very pampered during my appointment. I would come back. read more

Before going to my appointment I had read some of the reviews on this location and was kind of worried. My experience was pretty great though! I have curly and medium length hair so I was already worried about that but the hair stylist who helped me knew what she was doing! I got the regular blowout + scalp massage ($10). The scalp massage was definitely worth it and lasted longer than 5 minutes. The hair stylist basically massaged my scalp for most of the shampooing and took her time. Once it came to choosing the hairstyle I just told her some loose curls and she handled the rest! I'm really not that picky when it comes to my hair but I was really surprised. She even did everything within an hour! I'm definitely considering going back. (They didn't offer any drinks to anyone but I'm assuming it's because of COVID.) read more

I just stopped by to inquire about my bridal parties hair and get info but they were all absolutely so rude. I walked in and one lady told me to wait outside when there was NOTHING going on. There were 3 girls assisting no one. If you want us to wait outside you should put up a sign saying so. The girl who came out and talked to me had no interest in answering my questions. I mean the girls there should really work on customer service because it's bad for the company. Safe to say I won't be using dry bar on my wedding day. read more

This review is for Astrid - thank you, Astrid! You did an amazing job on my Southern Cosmo look! You did what I asked for, and it stayed intact throughout my whole Birthday Tour! Thank you for using the Warden Hairspray for the finishing finale, especially, since it was super windy that day! My Southern Cosmo remained on fleek and strong from meeting up with friends in Burbank, to Lunch at Connie & Ted's in West Hollywood, to Coffee & Desserts at The Polo Lounge (inside The Beverly Hills Hotel) in Beverly Hills, to checking out the Chateau Marmont Hotel & then to Dinner at Yamashiro in Hollywood and back to Burbank on Saturday, 01.20.18, woohoo!!! Looking forward to working with you again, Astrid! Most importantly, thank you again, Drybar - Pasadena for always getting me into my Hair Appointments on time, and for the awesome Stylists that I got to work with (Connie, Stephanie and now Astrid!). read more

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Great service, my stylist understood exactly how I wanted my hair styled and she delivered rather quickly.

I really wanted to like this place especially because it's so close to my hous I love that I was able to book my appointment online. My best friend is the type of person that books her beauty appointments weeks in advance, and I'm the type that likes to book a day before! Fortunately for the both of us DryBar schedule that can be booked online work! I was looking forward to my appointment and came in during the week. I had some trouble finding parking, but hey that's Pasadena for you. I was kindly greeted and promptly taken to the back for a consultation. I picked out a hairstyle and with the finished product I proudly posted it on Instagram. My stylist did such a great job! My best friend loved it and told me that she was booking at Dry Bar Topanga for the following day. So why the two stars you ask? Front desk customer service! As I was getting ready to leave my stylist walk me to the front and showed me some products. I politely declined and the receptionist quickly asked me if I was leaving the tip in cash or credit. Realizing I only had a $50 on me I told her that I didn't have change and she told me that it was a cashless salon. Although I wish I could have left my stylist the $50, I asked the receptionist if she can charge the card that was on file. Unsurre if one of my payments had gone through, I told her to charge $5 just to be on the safe side and not overdraw. The receptionist looked appalled and disgusted. She didn't even bother to say goodbye. I walked out of Dry Bar feeling upset annoyed and disrespected. Every girl wants to walk out of the salon feeling beautiful, nobody wants to walk stressed out and demeaned. :/ read more

I did a walk-in today, I was in the area and am already aware they have NO PHONE LINE (# directs you to corporate) so I thought why not come in since I have a special weekend trip planned. They were able to take me and everyone was so polite and kind. The young lady who did my hair however didn't know how to blow dry hair. I struggle with blow drying my hair which is why I get blow outs from time to time as a way to treat myself. It was pretty clear from the get go that this girl was struggling the same way I struggle due to lack of practice. She kept tangling my hair, struggled to blow dry and pin it up and separate it in sections. After tugging and breaking my hair for well over an hour she tried to put on tons of product to make my hair look less frizzy since she'd kind of made a mess. My hair basically looked exactly when I do it myself except in worse condition than when I arrived. I felt so embarrassed because she was so kind, I awkwardly asked to speak to the manager and asked to come back tomorrow but the only thing she offered was a discount on my next service. Such a terrible experience, I'm embarrassed to go back. My poor hair didn't deserve this. read more

Went here as part of a bridal party before a wedding. Very friendly staff. Efficient stylists. Kind. Good communication. Accommodating with disabilities read more

The is store is the absolute worst run business I have ever been to!!!! They are always late. Today is was 30 minutes!!!!! Normally it's ok but today I have an important engagement. What kills me is that they have a policy if you are a few minutes late they will not see you!!!!! Whoever runs this business shame on you!!!!! read more

Have been going to this Dry Bar in Pasadena for years and consistently receive excellent shampoos, blowouts and styling. I have long, thick wavy hair and the stylists are always able to pull out the wave and leave it straight and sleek. Each stylist is highly skilled and can deliver whatever look you want. I can no longer do my hair myself and Dry Bar is a godsend. So grateful. I highly recommend the salon for anyone looking for a blow dry location. Plus, the salon REALLY IS a dry bar with its long sleek counter and cleverly named products. Super cute yellow & white appointments and always really clean. Cannot recommend it enough. read more

Eek - now I understand why there are so many recent bad reviews. Did Drybar go downhill since before? I had always heard great things about Drybar so I really wanted to try it this past weekend. I had a gala to attend so it served as a perfect excuse to get a blowout. I had an appointment at 1pm, got the wash which was nice, then requested for voluminous curls. We ended around 1:45pm and at that time, my hair looked really great with bouncy curls. I was pretty pleased. I even asked my stylist for tips on how to extend my curls to multiple days and she said that's not a problem because she put products in my hair that would ensure it would last. Come 2 hours later my curls were already falling out pretty fast. By the end of the gala, around 7pm, my hair was completely straight. No curl in sight. I was sorely disappointed. If I'm paying $49 plus tip for a blowout, I would have expected it to have lasted at least 24 hours! I honestly could have done a better job with my hair myself. When I've curled my hair in the past, I could get it to last at least 2 days. Should've just saved my money. Really disappointed in Drybar and will not be returning! read more

Was a bit apprehensive about coming to this location due to all the bad reviews... and in a way some were a bit true. I had a gift card that I had been needing to use so I booked a wash and blow dry for this past weekend. Upon arrival I was greeted and offered a drink, so no complaints on the service. I was brought my coffee and then waited about 10 minutes until my appointment time. I was then greeted by my stylist Emily who was so pleasant and easy to talk to. We headed to the washroom for a quick wash and then proceeded to the private vip room for my blow dry and style. I chose the Mai Thai which is beach waves... the end result was nice just not like the beach waves I thought the curls would look like, mine looked like actual curls. In the moment I was ok with the style but then after I realized my ends looked so burnt and dry... which should not be the case since I just got a trim. Not entirely sure if I would return, my hair felt very stiff and ends felt horrendous with the product and I was not 100% happy with the "beach waves" I requested. read more

Drybar - Pasadena - Mai Thai beach waves- not sure she hit the mark and ends were VERY dry after service - Hair Stylists Near Me - Pasadena, California

Giving this place 4 stars based on the stylist who did my hair. Sophia was amazing with the blow Dyer and hot tools. She gave me exactly what I asked for and got me out on time. I especially liked that she didn't over due it with product. My hair had enough product to style but still had a natural and bouncy feeling to it. I would say don't count on getting in at the exact time of your appointment. I didn't get seated 15-20 min after my scheduled 1pm time so consider that when you are making a reservation. Products smell so good. Will come back and specifically request Sophia. read more

Disappointed. I was so excited to try my very first experience with Drybar, but sadly it was a let down. I had an appointment booked for 3:00pm and waited 30 minutes before getting started. This was after the fact that I had to approach the desk and change my service from a full blowout to a dry style due to the delayed timing. I don't understand how the customer has to take a proactive approach to this. There was no updates provided by the team, or even an offer for us to have water or a glass of sparkling wine while we waited. I say we because there were two other ladies in the same position as me. We all understand that things can get behind, especially with the apparent call offs. However some basic customer service training truly could have turned this experience around. Not to mention when I checked out, they could not figure out how to change the price of my service since I no longer had a full blowout. Again, an other opportunity to get back to basics. read more

Their twelve-hour cancellation policy / $20 charge seems a bit excessive for a blowdry.

My daughters and I had an appointment on 5/4 at the Pasadena location. (We were in town for my daughter's graduation) Wanted to give my review: Upon arrival, the receptionist was super rude and didn't even acknowledge us when we walked in. I had to let her know we were there. To be honest, the only one who was nice to us at the location was the female stylist that helped my younger daughter. I wish I could remember her name. The stylist that my older daughter had didn't even say ONE word to her. He looked absolutely miserable and made the experience really difficult for my older daughter. He could have cared less about his work and looked like he did not want to be there. She has never met anyone so rude. She was supposed to get the extra scalp massage but that didn't happen BUT I was still charged for it. My hair stylist managed to get a couple of words out but what I'm truly disappointed in is how my hair turned out. It was horrible. I had to go home and wash it and restyle it. What a waste of money. I have gone to several locations over the years and this is the first time that our experience at DryBar was just an ugly experience. read more

Horrendous hair. She probably burnt my hair and it'll start breaking off. Held the iron on the hair for a long time at 400F. Curled it on the wand and left it there for almost 30 secs to 1 min. My hair is awful and smells burnt even with products sprayed on after. I'm so disappointed and angry. My poor hair. I really hope it doesnt break off. Please hire and train competent stylists. This is ALL YOU DO DRYBAR, style hair!!! No special hair coloring or haircuts. Only blow dry and style. Please do a safety training to ensure all your stylists know how to treat clients hair with respect on burn/damage prevention. I also look like a lion. Not cool relaxed beach waves with straight ends. read more

Every time I book I always have to wait. The stylists don't do a good job in washing hair. I tell them to scrub and they barely touch my scalp which is why I started using the Dry Styling option. Today they canceled my appointment because they didn't have enough stylists. How the hell does a salon not have enough stylists??? I have an event tonite and no other place to go. The options they gave me weren't good timewise. This is the last straw. read more

I always love the Drybar experience. Last week I made an appointment to curl my hair and for the first time I was very disappointed with the girl who did my hair. Waste of money. She either didn't use the correct temperature on the curling iron or what but an hour after walking out of the salon my hair was all flat and I had to go to a very important event with flat hair. Very disappointed. read more

Drybar has no respect for their customer's time. Even with an appointment, you'd still have to wait at least 15 minutes to be seated. This location and every other Drybar locations I've been to (West 3rd, DTLA) are always overbooking themselves. I've given them a few chances since I love it's multiple locations and the hairstylists usually does a pretty good job but this visit was the last draw. I had an important work event and had carved out an hour and a half for this hair appointment. I was scheduled at 12:15. Checked in and waited 20 minutes without hearing from anyone. Went back to the receptionist to see what's going on and she just very casually said "oh I'm sorry I thought your appointment was at 12:30". They told me I'd be next but I ended up waiting ANOTHER 20 minutes before I was seen. By the time I got into the chair, I was no longer able to do the hairstyle I'd originally wanted since I'd spent all my time waiting! I had to go for the fast style I could get which was a straight sleek look, something that I could have easily done at home. So they wasted my time and charged me for a look that I didn't care for. I've expressed my disappointment with both the hairstylist and front desk. They seem to operate separately cause no one seems to want to take responsibility for this careless timing error. Extremely disappointed since I'd been a long time customer and the disorganization is making customers leave. This is something that needs to be fix with every salon! Stop overbooking your clients! read more

I did not make it to my appointment because my father passed away and I still got charged. I did not get an appointment reminder or appointment confirmation. I don't have the time or energy to attempt getting my money back. read more

Loving my blowout experience, my hair is amazingly super light!! Nothing like getting all pampered w- adult beverage. Will definitely be spoiling myself again! Gotta try this!! read more

Drybar - Pasadena - Loving my Blowout experience! My hair feels super soft & Amazingly light! Thank you! - Hair Stylists Near Me - Pasadena, California

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Not a clean location. Very rarely on time for appointments. Why have an appointment when a walk in goes before you?

Poor service management by Kim @ Dry bar Pasadena On Saturday, September 8, 2018 at 3:15, my daughter and I walked into the Drybar in Pasadena for our appointments. My daughter was very excited and I was content to spend quality time together. We checked in and my daughter was greeted very kindly by Stylist Stephanie and her sweet demeanor was perfect for my young daughter. I was then greeted by stylist Allison who was also very accommodating and energetic. My daughter and I sat side by side as they washed our hair and were then escorted to our seats where we also sat together. My daughter was clearly having an eventful experience. Our experience at the Pasadena Drybar started off great. After 40 minutes my stylist finished and I thanked her for her service and the peppermint she provided. I remained in the chair next to my daughter as I waited for stylist, Stephanie to finish up my daughter's hair. However, within a minute another stylist named Kim moved into the room and asked me to please get off the chair because she needed it for another person. The "other person" standing right behind Kim look at me and apologized to me, saying "I'm so sorry". I am cognizant that Kim's customer was not sorry that she asked for the chair because stylist Kim needed it, but rather sorry for the tone and manner in which Kim asked me to leave the chair. I quickly got off the chair and said, "no problem, of course". Kim then made it very uncomfortable for me to remain in the room with my daughter, so I approached my daughter and let her know I would wait for he in the entrance area where we first checked in. Stephanie quickly assured me that she would walk my daughter to find me upon finishing and that she would alert me if my daughter needed anything. After 8 minutes of waiting for my daughter, Stephanie comes out to tell me that my daughter asked if her curls could just be put up in a pony tail. Stephanie did that for my daughter, but Kim asked Stephanie to ask me if I paid for and updo, which is at a higher rate. I informed Stephanie that I had paid for a "Shirley Temple". At that point I walked to the back to the room where my daughter was where Kim instructed Stephanie to "take off the pony tail because I did not pay for that". I asked Kim if she was aware of how counterproductive and absurd her command sounded. Kim simply kept insisting Stephanie take off the pony tail and then added, "she doesn't know how to make those kids of styles anyway, it doesn't look good". Kim not only wanted to remove a hairstyle that had already been done on a child, but also shamed the work of another stylist in front of customers. Another stylist came in and said, "No, don't worry. your daughter does not need to take off her ponytail". I Thanked her and assured her that I was not aware of the price difference and that my daughter had just innocently asked for a ponytail. I told her it wouldn't happen again. I let Kim know that I did not agree with her style of management and conflict resolution approach. At that point I took my daughter's hand and made my way out the store. As I walk don the hall 2 other kind stylist stopped me and offered to clean up my daughter's ponytail. At this point I could still hear Kim down the hall talking about me to her other customers -did Kim think my daughter and I couldn't hear her unpleasant words about me? read more

I arrived this morning exactly on time to get my hair done for professional graduation photos. I am currently at home re-blow drying my hair and putting it in curlers. To start off, the shampooing and conditioning was fine until I got up from the seat and touched the back of my head. I noticed there was soap residue on my fingers. We went back and washed that area. The rough blow dry was nothing. It almost seems like there was no heat in that blow dryer. I asked for volume and curlers. She wrapped two pieces of hair and put some hair spray which didn't help because my hair is flat now. I walked out of there in 45 minutes when I usually take about an hour and a half at other Drybar locations. I'm really disappointed and I won't be booking with the same girl again. However, I still want to give the other stylists a shot. read more

Poor service done in 30mins, hair was flat by the time I walked out. Second time here same experience the first time. Disappointing

Absolutely unprofessional! They have a grace period for 10 minutes and even if you make it within those 10 minutes they want to convince you to do dry styling when you have a blow dry appointment booked. They have done this many times and at this point it's extremely tiring getting here just to be turned down for the service you booked for. Front desk girl absolutely horrible and isn't willing to be helpful in any way. read more

Wow.... Just wow. I have never witnessed such disrespect from a front desk woman towards a client in my life. The front desk woman with the dark hair and horrible lip filler is so rude, inconsiderate, and disrespectful. Don't even get me started on Bailey. If you get Bailey as your stylist just know you're in trouble. She's going to roll her eyes at you and deny to do your hair because she's not capable of doing a half up half down style. So disappointed with Drybar the past weekend. Don't even waste your money. Do it yourself I promise it'll look better. read more

My review is a little late, in part bc of the horrible experience and just trying to get past it. However, I do feel the need to address it so that others can avoid the same horrible experience. I could say a lot about my experience at the Pasadena Drybar, and really get into details but I'll leave it at this... I went for an uptini for a wedding I was attending. What I asked for, I did not get. Not even close. That was with a photo to reference, and a long talk with staff. In fact, I got the opposite of what I asked for. I was not in front of a mirror to see what was happening, so make sure you maybe ask for a seat in front of the mirror. I asked for some volume, and instead got twisties. That flattens your hair and head. If ever they start twisting your hair, know that they consider them braids and will charge you $15 per "braid" and never once mention it to you until you are at the register paying. I was completely stunned and shocked by the entire experience( and I'm leaving a lot of bad out) and paid. I just want to somehow get it out there so that others don't make the same mistake I did. I went there to go to a wedding, and the experience completely ruined my day. read more

I only go to DryBar on Mother's Day because it is one of the only places open on Sunday. Fifteen minutes into my appointment time, the surly front desk lady could not be bothered to give me an update on when the stylist was going to show up (she wasn't yet even at the salon!). She was exceedingly rude. The blow dry was fine, but the front desk lady really soured me on the place. The salon is pretty gross post Covid, needs a good cleaning, and update...and new reception staff. I will need to look for a new Sunday place. read more

I always come here to get a blow out before an event. Like most places during the busy time of the year, place does get packed so it's always best to make an appointment. And if for some reason you're unable, they take walk-ins, where you may end up waiting for 15-30 minutes, which isn't so bad because they'll offer you something to drink, like champagne, wine or just your every day tea, coffee and water, absolutely free. For $40, you get to choose 6 different types of blowouts --- 4 curls and 2 straight-- recently added pony tails and up dos, cleverly named after well known cocktails, like dirty martini, Mai Tai, etc. Only caveat is no color nor cut. I've tried this place four times and they've been consistently good. They take their time washing and drying your hair, and making sure you pick the style you want. Some slower than others but they're all so sweet and engaging. Give this place a try! read more

WHY! WHY! WHY??? You know, this is now my 3rd disappointment with this place. First was when they raised the prices and reduced the amenities, second was when I brought my sister & bragged about how cute this place was, only for her hair to look embarrassingly horrible and having her in tears in my car, crying about how she could have did a better job for free at home (which was true) and wasted her only $50 to splurge on herself. I felt horrible and was embarrassed on how much I had bragged about this place. I, however kept coming back because I had a particular girl who was awesome and did do my hair to perfection. (My sister had someone else do her hair) So now that it's prom season, I thought I'd share this special treat with my son's girlfriend so she could have a day of pampering. So as usual, I set her appt up with my go to girl. No problem, she's going to make her look fabulous! Well as soon as we get there, they call her name only to be taken care of by another stylist, however with the same name as my girl. Turns out my girl is no longer at that location. Oh no! It's prom in just a few hours and we're now entrusting her with a stranger, but hey, it's the DryBar and they're all supposed to be trained to do an exceptional job, right? My son's gf decides she wants more of an updo now and they inform me they may have move some appt's around because that's not what the original appt called for and it may require more time & will be way more money. That's fine! It's prom & she's worth it, whatever she wants! Keep in mind, not ever going to a Blow dry bar before she came with her hair a little wet, just a little at the roots, plus she has very curly hair. So what did the "professional stylist" decide to do? Well just look at the pictures. She NEVER washed it, she NEVER blow dried it straight, considering the fact she had curly hair. She put it in a super messy, frizzy bun with braids and a SAD little curl in the front!! This is supposed to be a formal $80 updo for PROM! There were bumps all along the top because she didn't straighten it!!! My son's gf asked for a braid on the side, NOT all throughout! Unfortunately because she's so polite and soft spoken she didn't want to hurt the stylists feelings and said it was fine. We even tipped the girl $15 on top of it because we're not the type of people we'd like to be in a situation like that. Yet again, another person I referred leaving in my car in TEARS!! Ugh!!!! And to top it off, after originally telling us that it would take up so much time, it literally took 43 minutes and it showed!! If her hair would've at least looked sleek and neat, it might not have been such a total loss but have you ever heard of hair spray?? A flat iron? A blow dryer??? You do work at the Dry bar! And by the looks of it, I can't imagine how! Luckily we still had time to salvage the mess, but had to pay $50 on top of it, which is where we should've went to begin with. Luckily, I still have one more girl there of whom I know will never disappoint, but that's it. But who will I turn to if she decides to smarten up and leave!? I give one star now for just the front desk. The girl was cool and is always inviting. Wish I could say the same for our stylist who was rude because she knew she wasn't the girl we originally requested and even told my son's gf that. I can't believe more hard earned money down the drain. From both me & a 17 year old who could barely afford it. SMH read more

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Had to get my picture taken yesterday so went to DryBar for the first time. I had my hair blown out by Shauna who was amazing! She was so kind and sweet - spent some extra time helping me figure out how to style my hair. Other reviews have mentioned rude staff at the front desk. This was definitely not my experience. I showed up a couple of hours before my appointment due to some schedule changes and the woman at the front desk was pleasant and easily moved up my appointment, which I really appreciated. There is a parking lot on the same block where you can get the first 90 min free (more than enough time for a blow out). Wish I could come back to get my hair done more often! read more

First time at dry bar and was excited to try it out. Great decor, very clean and cute. Host was nice and bubbly and got me a mamosa and waited only 5 mins before my stylist came out and take me to the seat while I was browsing the products, so far so good. :) I was seated at the chair at the very end which I'm not sure if it's a normal seat, the desk was pretty small and no hook for me to put my purse so ihad to put it on the floor :( Anyway, we decided to flat ironing the hair today. Proceed to the hair washing, it was the quickest hair wash I ever had. Now back to the chair. We started blow drying my hair and she burnt my scalp couple times but when we start flat ironing it went pretty smoothly. The ending was pretty awkward though that she just gave a piece of paper to the host and I wasn't sure if I should wait at the seat or what and she didn't tell me anything but just kinda shut off from me. I had to asked her what I should do then she didn't even look at me but kept. Leaning the table and told me the host would take care of me. Went to the front desk and the host was nice and took care of everything. It was a little disappointed that the experience weren't as good as what I expected. Anyway, still tip 20% cuz the host was nice. After I came home, I just realized that a lot of the end of my hair got burnt and has this nasty wiggly look. I have fairly healthy thick Asian hair and i flat iron my own hair or have other place do it for me. This is the second time my hair was ever look like that in my life but it's worse than the first time I seen it. I'm very upset to be honest since drybar suppose to be experts at blow drying and flat ironing or any of the styling that you are offering. I gave this experience a two star instead of none because of the cute decor and friendly host. But I don't know how you are gonna bring customers back if at the end the hair didn't get taken care of. read more

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I was saving my first trip to drybar for a special occasion, but I'm glad i decided to try it out on a whim today because I probably wouldn't come here before a special occasion. The stylist was really sweet, but at the end of my blow-out my hair looked like someone had rubbed a balloon across the top of my hair. I'm a little bummed because I was headed to a professional conference and needed to look put together, not like I rolled out of bed. There was about a 15 minute window during which my hair looked the way I wanted it to look, then it fell completely flat and straight. Additionally, The appointment took 1 hour and 20 minutes. I have longer hair so I did expect for it to take a little longer than the projected time, but more than an hour??? I was almost late to my other commitment. I have no problem with any of the staff who work there, and I do think its a cute concept that's carried out well for some people. Personally, I won't be back because I am a student, and I can't justify spending this much money on anything less than amazing. read more

Just wanted to give a shoutout to Michelle who hooked me up with my Hollywood glam blowout. After a very relaxing wash plus scalp massage, she worked out my big mane to the exact look I was going for. Thank you! I will definitely be back again. read more

Drybar - Pasadena - Blow out - Hair Stylists Near Me - Pasadena, California

These guys started out strong. Their price was 30 bucks, and that was reasonable and worth a shot. Their design/aesthetic is cute and modern, and their concept is very hospitable, giving free refreshments to their customers. They cleverly name the hairstyle options after drinks also, which adds to the charm, and their hair products aren't half bad. I actually really like the way their products smell. But unfortunately, I've been disappointed by their services. I've been doing my own hair and makeup for years , so on the rare occasion I want to be pampered for a special event, I want to trust that the stylists are going to listen to what I want and give it to me. I've been a few times already all with different stylists and I keep encountering the same problem. Don't get me wrong, they're friendly and hospitable. But they all style the exact. same. way. Because they are strictly trained to do so. They treat everyone as if they have the same hair length, thin/thickness, amount of hair, etc. Every time I asked for volume, big full wavy curls and they just do normal 1 inch curls that fall flat 20 min after I leave the salon. Not only that, but even when the curls are fresh, my hair is flat and not voluminous at all and I always leave looking terribly unflattering. A friend of a friend was training to work there and was looking for models, so I volunteered myself to see what goes on when they take on a new stylist. It was ridiculous. They strictly told her what to say and do and taught her to style the exact. same. way every one else there had styled me, and surprise surprise, I walked out with flat dull hair again. Which is insane because the girl applying for the stylist position had done my hair before outside of that salon and she did a great job, so I know the problem is directly linked to the dry bar training process. To add insult to injury, they steadily added 5 dollars to their price and now its 45 bucks which is definitely not worth giving them any more chances. read more