Dry Pro specialists are very knowledgeable regarding various types of repairs. They are not pushy…read morebut offer various options and provide expert advice for choosing the best option. One of the work crews that came to my home was headed by Blake, and all of them were very courteous and careful with all they did as they installed Helical piers to stop the foundation from sinking. Their representative, Alex, made a thorough check of my sinking foundation and made expert recommendations as to what needed to be done. I highly recommend Dry Pro to anyone with foundation issues. All of my issues were professionally handled and expertly administered.

A Dry Pro team came out today and installed a "crawlspace drainage system". Jonathan the team…read moreleader, came to me first thing this morning with full specifications and scaled drawings of the project. We went over everything that was to be done and verified all the locations around the house. Edwin and Taylor the other team members got to work right away. Jonathan took beginning, unprocessed and completed photos and videos. The team cleaned up the worksite beautifully. While Taylor and Edwin finished loading the truck I went over the job and viewed the photos and videos Jonathan had taken. I am very satisfied with the job and the hard work Taylor, Jonathan and Edwin did. If you have a moisture I highly recommend Dry Pro.

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

Over the year we've lived in our new CLT house, we obtained 4 quotes to address drainage issues,…read moredescribed by the previous owner as a "little seepage with heavy rains" in the basement storage area, which turned out to be a "lot of seepage with moderate rains". Most of them suggested solutions that seemed to be wasted money, everything from blasting through the basement floor to create new drains, to replacing vapor barriers and sealing up the basement and crawl space, etc. Nick at Drain Designs Charlotte suggested instead a set of new drains to take downspout and runoff water away from the house to a back culvert. Made sense. Job completed a couple of weeks ago. After, we had a few light rains so the ground had some moisture a then a 2" steady rain - instead of water seeping in from all sides of the basement, there was a small trickle at one side. Then next day, around the corner with the trickel, I banked dirt against the house to slope away from the house towards the new drains Nick's team had installed. Next day we had a solid 1" of rain - a few drops entered at that corner. It's not perfect, but for an 85-year-old house, we're pretty darn pleased. We recommend Nick and Drain Designs.

From the owner: Drainage and waterproofing read more

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

Carlos Juez, a Certified Field Inspector with Moisture Loc came to my home to inspect for crawl…read morespace encapsulation. He was very thorough and spent much time in crawl space taking measurements and checking what will work best. When he was back at his truck, he put everything on paper with a drawing of the shape of house showing placement of dehumidifier. In a short time, he was able to give me a quote and said he would email me an official quote the next day. The quote was the best quote that I received from the three good local companies. I give Carlos Juez a 5 star plus because of his dedication to his customers and his willingness to crawl around in some dark, dirty and cramp crawlspaces.

We did a lot of research before we hired someone to fix our foundation and crawlspace. Moisture Loc…read morewas A+ from start (Walt the salesman) to Roman (crawlspace) to finish, Jerry (foundation) and their crews. They were all very knowledgeable, professional and seemed to truly care about doing a great job and protecting all our property. We are extremely happy that we hired Moisture Loc to improve our home. We have already recommended them to a friend who hired them and is also very pleased.

My new basement is great. I really did not love it before damp, moldy and uncomfortable. Now it's…read moreclean, dry and warm no smell!, You guys did a great job. Clean, quick and very organized. Thanks for taking care of us.

A Warning to All Homeowners - Unprofessional and Unpaid…read more I am writing this review with extreme disappointment and frustration, both as a warning to other homeowners and in the hope that this company will finally address this issue. We hired clear flow to complete a significant interior drainage system and waterproofing job in our basement. The project manager, was initially friendly and the quote was competitive. However We submitted our invoice promptly. Weeks went by with no payment. After multiple emails and phone calls with vague promises of "the check is in the mail" or "accounting is processing it," we have received nothing. This is not just a simple delay, it is a complete refusal to fulfill their financial obligation for services they authorized and that we successfully completed. Hope this finds whoever is looking for services from this company

William and his team did an amazing job. They have competed several jobs for me. A water line…read moreleaks, water heater, removed bad insulation and put new insulation in. He even came out on an emergency call in the middle of the night when a water pipe burst in the crawl space at one of my rentals. Communication, invoicing and work was completed professionally and in a timely manner.