This company showed up within a hour of calling got my washer up and running quickly my wife was…read moreVERY HAPPY

DO NOT use this company! It is a scam! They are liars and…read moreexorbitantly overcharge you. I paid $468 dollars to have a $20 heating element replaced on my dryer in 20 minutes. My husband has replaced the heating element before, but that day, I ordered the wrong replacement and he found a burnt wire that we wanted to make sure was inspected to insure the dryer was safe to use. My husband was outside working and was the one to meet the tech both for the diagnosis and when he returned with the part. My husband was NOT given an estimate before the work started. I was on the phone when the tech completed the job, so I signed his tablet and gave him a credit card. After 3 attempts with the credit card and no service on the tablet, I was left to write a check or I would be disputing the charge with my credit card. I asked my husband if he knew it was going to be almost $500 to fix our 15 year old dryer? He said he was never given a price. The invoice I was emailed was a lump sum and not detailed, so I emailed the next morning and asked for an itemized invoice. It was a Saturday and I received an automated, we will be with you shortly, email. A week later I had not received a email, so i emailed again. Dominic, the manager, replied and told me multiple lies. First, he told me that according to their records, this was my first communication with them. Second, they put in a high grade OEM coil costing $160+. The part they replaced is, WP8544771, and I cant find one for more than $70, with most being in the $20-$30 range. Finally, he told me that my husband signed off on the estimate. I asked for proof and he sent me my signature on the work authorization line and like I previously said, I was not here to approve the work. I will be attaching the communication I had with Mr Dominic Crame, where he tell me on two occasions that my husband had to sign on the work authorization before the job was started.

Always available. Excellent service. Denis is honest and a devoted family man. He'll tell you if…read moreyour appliance is worth the repair or invest in a new one.

Wow ! I highly suggest using the Appliance Doc for repair work . We had another company come out to…read morerepair our ice maker twice. Needless to say , the problem was never fixed . Denis was courteous , came when he said he would and was extremely knowledgable about the issue. I will be using him in the future .

Hi, Ron's Appliance gets my vote! Shawn, was top notch at looking my washing machine over. He was…read morepunching buttons I never knew were there! And he had a quick diagnosis of the problem! Thank you!

This is the second time I've called Quality Appliance and been highly satisfied both times. Last…read moretime the washer was in need of help, this time it was the dryer. They called and told me they were 10 minutes away, I appreciated the heads up on when they'd arrive. The two workers were polite and tidy. They let me know what was going on and got it fixed fast. They did a last check and weren't satisfied with what they found. They stayed till it was right. I complimented the workers on ensuring the job was done right. The guy said "we wouldn't leave till we know it's right." That might seem to make sense, but I've had workers "fix" something, only to find it wasn't really fixed. Your company is staying in my contacts! I hope I don't need you for a while, but when I do, I know you'll get it right.

Called to make an appointment for a service call. Phone was answered promptly and staff was…read morecourteous. So far, so good!

Bought a controller board for my refrigerator. Waited a super long time at the front desk. All the…read moreattendants were on the phone and very rude to help after I waited a long time. Part did not work so I tried to return it. They would not accept it back and said I agreed to a no return on electric part because of the little sign behind the counter. They definitely do not value their customers. Best save your money and buy on Amazon.

They have repair supplies for most any appliances. The only disadvantages are prices can be four…read moretimes online. The advantage is you can pick up quickly. They do not accept returns so be careful. It is a warehouse so it is not a retail outlet although anyone can purchase there.

Jer's Appliance came through for us we really needed them on Labor Day as our refrigerator stopped…read moreworking & no one was available because of the holiday. Jeremy called me back and came out. He is a straight shooter and has our complete respect. Trust Jer's Appliance to be there when he says he will & get the job done right.

I had an A/C Repair or Replace job I needed done and had a few local companies out to provide…read moreestimates. Jer was one of them. I was given an estimate and I declined it. Jer called a few times about this estimate and eventually revised it. I did not accept Jer's bid. I ultimately went with a different service provider. When Jer learned I was not going with him, he offered me $100 for a copy of the quote I accepted, as well as photos of the finished work. I did not immediately agree to this, as it was very off-putting. Jer then threatened to have his lawyer call me, and was extremely unprofessional over the phone, using profanities, threatening to sue me and attempting to intimidate me. I am very glad I did not choose Jer.

I bought a washer and dryer and paid for delivery. I was told the machines had been "gone through…read more". Second time using the washer it flooded my house. I stopped back to let them know. I was told they would swap it out for another. Delivery fee would be on me and not refundEd. I had to hire someone to bring it to my home 35 miles away.my best advice to anyone looking for used appliances: Do not go to Eastman...Run the other way!! City of Sioux Falls and the BBB should check this business out.

Went out of business. Bought mom a dryer with 90 day warranty and didn't work from day 1. Couldn't…read moreget them to fix it out refund money. Owner was always gone.