This company is not honest and when they're caught they make excuses for it. They charged over…read more3000.00 dollars for things they didn't do or buy. They weren't the only one, my insurance company didn't pay attention to the bid something I didn't see till the end of the job. Why you may ask is disaster company sent the bid direct to the insurance company which approved it. We saw it after it was paid, lesson learned, do not let any company do work till you view the bid.

Agree with poor ratings. Craig & Christina nice to work with. Prompt with initial cleanup, but do…read moreget your own contractor to repair and rebuild. They sub-contract and for the most part, work is poor. Overcharge, poor time management, I could go on...AND if other work comes in, they drop you for the new, incoming $$$

If you're looking for a professional, honest, skilled craftsman, Brian is NOT the guy you want. If…read moreyou call him out on his poor workmanship, he will give you excuses and lies. He will instruct his guys to cover up bad work, and he himself will hid his mistakes. He will talk down to women and mock them. I walked in on him and his guys watching porn on his phone more than once. The project that he said would take 2 months, took 6 months. He caused damage to our home and messed up our flooring instal 5 different times. We called in a floor inspector because he kept coming up with excuses as to why it was messed up. They found 80 faults in the instal of the floor. When Brian was presented with this info, he refused to pay for the inspection and refused to fix the floor. Brian would paint walls without sanding, he used clear silicone to fill a gap in the floor because of miss measurements, he chipped our glass shower door, and refused to replace it. He scratched our marble flooring and when attempting to repair it, damaged more marble, and made crooked cuts. Brian decided to block me from his Face Book page so I couldn't leave a review there. 100% would NOT recomend.

Dishonest, Unfinished Work, Poor Workmanship, Late, Unable to Pay His Vendors, Misogynist, Utah…read moreState is Investigating Brian Lasnik's Business. We have waited a full year to write this review in hopes that Brain Lasnik of BTL Remodel Inc. would answer our certified letters, messages, emails, and lawyer. Unfortunately, this is not the case so here we are... Construction is a business. Therefore, in exchange for payment, clients expect results. As clients, we made over $35,000 in payments. We also paid for additional material costs that were contractor responsibility because he communicated he could not pay his vendors and could not finish our project without us giving him more money. As of September 2021, he hasn't resolved the issues or finished our remodel project and we still have thousands of dollars of repairs to make due to his disaster. We hired Brian for an almost full remodel of our main floor. We hired him March of 2020 for an April 2020 start date. He said we would have the project completed by June of 2020. Throughout the project, he was an unreliable communicator and his guys would show up randomly once a week for a few hours then leave, however in August 2020 he literally abandoned the job and stopped replying to all communication. Per his contract, we were required to meet with a mediator to discuss any disputes. We attempted to send certified letters, emails, etc for weeks then we finally answered a few emails in October 2020, basically refused to meet with a mediator, and then ghosted us again. We haven't seen or heard from him since until last week when we ran into him at the grocery store. He cowardly didn't even say hi and hurried to get in his vehicle before we could talk to him. Brian does shoddy work with poor craftsmanship. He has almost no attention to detail and clearly no pride in his work. Practically everything Brian personally touched had issues. He caused thousands of dollars of damage. He also instructed his workers to cover up and hide mistakes instead of fixing them. Some issues included our flooring cracking/ buckling, calking and gluing in pieces of flooring where he cut the wrong, framed walls/ drywall extremely uneven and wonky, painting before sanding everywhere, ruining baseboards, terrible finish work, installing glass shower doors with cracks in glass, damaging the marble tile he installed, cutting wrong angles in tile, installing cabinets that don't close properly, etc. He also caused a water leak which damaged our basement. We communicated the significant workmanship and material issues in punchlists, messages, and in person and many were not fixed before he abandoned the job. Our new floors were a major functional component of our first floor remodel. We discussed the major buckling and cracking in the floor material post installation. We hired an independent flooring inspector to assess the floor failures and provided the inspection report to Brian. In summary, the floor was failing due to installation error. We requested a response/resolution plan and received no response from Brian. We got quotes from other contractors to fix Brian's mistakes and they ranged $17-30k to fix all the issues he caused! It is also worth noting that Brian is incredibly rude to women and on many occasions caused issues with his comments. It was unclear if his license was expired because the picture we took of his license showed him crossing out and writing a new date on it? Also, his workers stole personal belongings from our house like nice camera equipment! If we could go back, we would have fired him after the first few issues. We gave him the benefit of the doubt and truly wanted to support someone local. Brian has charisma and pulls you in but don't be fooled! He is a conman. Dodge this dumpster fire of a business! We learned the hard way and have since learned of many others that did too.

I had them do my garage floor earlier this year, and they just finished repairing and sealing my…read moreporch which had a lot of damage. The techs were awesome, answered all my questions and let me know timelines. Glad I called them back for more work!

DO NOT HIRE THIS COMPANY!! You will regret it! So…read moredisappointed with this company. I typically do not like to give poor reviews but this is so bad, I felt I needed to warn others. This business will seem so great initially, until the work is complete. We had our upper patio and lower patio refinished and there were multiple areas that had poor workmanship. We called and called and finically after approximately 6 months, Kevin spent about 30 minutes and slapped some sealer on. The fixed area did not match but were told it would blend and if not would be out to fix it. So we waited to see if these areas would "blend" which never did and now we again have been calling and emailing for past 3 months and they will not return calls/ emails, just like before. I would look for another company. Very poor customer service. Kevin is extremely rude should you press him to fix what he promises with stating he is just too busy. We will now have to hire another company to fix the job done by Complete Concrete. Stay away from this company!!!!!! I wish someone would have warned me about this company.

We contracted with Premier Remodeling to finish our basement and remodel an upstairs bathroom. Work…read morestarted out great but went downhill fast after key personnel left the company, some subcontractors were changed and inexperienced help was used to do some critical finish work. We understood there would be delays due to covid and were told to expect work to take 6 months due to covid but we were ok with that. Our project is now going on 16 months and still not complete. It took a few months to get Luke, the owner, out to go over issues we have with the quality of work. He inspected the work and said he would get things together to correct the problems. It is now going on 4 months and nothing has been done. We have tried calling owner on his cell, texted him and left messages on his voicemail as well as their office voicemail. No one responds. Communication has been very lacking during the project and now there is no communication. Wondering if they are still in business. We checked out reviews on Premier, before we decided to use them, and they had very good reviews. They told us that we could get the job done cheaper with other contractors but it would not be the quality of work they would provide. So far, we have inferior quality of work at a high price and project has not been completed. Looking like our project has been abandoned. We strongly do not recommend them.

ZERO was not an option! I have never been a part of such an awful, poorly ran project. We are…read morehaving a pool added and our yard has been torn up since end of July with no end in site (from get go told it would be completed September 7th even had family flying in) . No communication, MANY empty promises and work that has been completed has to be redone as its such poor quality. Latest word from them was promised it would be completed by end of October and I can't tell you the last time they were here to complete anything. A HUGE disappointment for sure. Its 11/2 and it still just sits - lawn is destroyed from the pipe trenches they dug and sat for months, supplies laying everywhere, and we are left to just deal with it. Such an unfortunate decision on our part in an already difficult time we live in.

Worst experience I have ever had with a cleaning service. I…read morepaid for 10 hours of cleaning. They sent three very young girls. Who split the jobs up. The girl who did the laundry room and the bathroom on the main level did an amazing job. The girl who cleaned the kitchen didn't bother mopping floor. And now our stove top light won't go off. The girl who cleaned the upstairs didn't sweep, mop, or clean the shower. When I got a hold of the company to let them know that they broke my stove, didn't mop floors or sweep upstairs and didn't clean the shower she ignored what I said about the stove, she told me my house was too big and if I wanted more time I would have to pay for more hours that my home is probably a 15 hour project. My home is 2300 ft.² on the main level and the upstairs and we did not have them clean two of the rooms. So less than 2000 your feet that was cleaned. That is not a huge home. That is average. She told me if I wanted my shower cleaned they would send somebody back out and I would have to pay for more hours but that my shower had hard water stains and that and they would have to bring chemicals to remove them. You can see in the picture my shower is frosted glass it's not covered in hard water stains it simply had shampoo on the door but I was told that it would take too long to clean the shower and I would have to pay more. So for 10 hours I did not get my floors swept, did not get my shower cleaned, did not get my floors mopped, and when they vacuumed it was such a crap job it still had debris. And as a bonus she broke my stove. Go with any cleaning company besides them. It can't be any worse

I updated my review due to the business owners comments below. Changed to one star because they…read moreexcuse their behavior by saying they have no record of us using them. My receipt is in the pictures. It took me a while because I've been having health issues and had to have surgery.. to answer your question. It should not matter how long it takes me to post a review your services are what's in question. I was not too impressed with the job they did. We had them clean an empty rental, t's a small 3 bed 1 bath house. For the most part the renters had already done much of the work. So when we hired this company we wanted more of a detailed cleaning. We asked for walls to be wiped down, windows cleaned, and a deep clean of kitchen and bathroom. They said that included the oven and fridge. Most of the windows only had half of the inside of the window cleaned and there were two windows not cleaned at all. The oven racks still had stuff all over them. The fridge still had a pizza box and a few other items in it that led me to believe it wasn't even touched. The cabinet next to the back door still had stuff dripping down it. The only thing that looked better was the bathroom. I think they said it took them four hours to clean! I could have done a better job in two. Will not use them again.

Outstanding company . Very efficient, thorough and…read moredefinitely easy to work with. They showed up on time and diagnosed the problem very quickly. They we definitely less expensive than the 4 other companies I reached out to . If you don't choose Superior Disaster you are foolish ..

These people were absolutely great to work with. Very friendly, well organized, honest, clear about…read morethe scope of work and the range of cost, delivered on everything they said they would do and more, easy to reach, extremely attentive, understanding. I could go on and on. Hope I never need them again but would hire them in a minute if needed. Would give them ten stars if allowed.

We had them come out to remove stains from a room a pet peed in. Stains are still there. We text…read morethe technician and let him know it didn't work and he will not text us back. I'll happily change my review when we get a reply and the problem is resolved. Until then, I don't recommend this company.

They were wonderful and did a wonderful job!! Great service and as swamped & busy as they often are…read morethey work fast but efficiently to do a great job. We hired them twice this month and can say they really Value their customers! Great service and we're even willing to go above and beyond the service we requested. Absolute great company.

These guys saved my life. I recently bought a house and have been trying everything I could to get…read morerid of the mold in both of my bathrooms and it would never go away completely. They came in and were able to quickly and effectively remove all of the mold and it's been over a month and it hasn't come back. Since then I've used them for other services such as cleaning my carpets and even fixing parts of my basement which had been ruined due to water damage from my washing machine. They are incredibly professional. I wouldn't use any other company than them. I would recommend them 10/10 before anyone!

Some units in my condo complex were flooded with sewage! My unit wasn't as bad as others but I…read morewasn't sure if I needed to get a restoration crew in or if I could handle it. I asked Robert Taylor while he was working on a different unit if he would just give mine a look and he did totally for free. He used his special tools and told me where the water was and what needed to be done. It was something that I could do on my own and he agreed. I was really impressed with his honesty, I feel like other companies would have told me to tear out a whole bunch of stuff and do unnecessary work just to collect more money. I own a few rentals that seem to have water issues all the time, so next time I have a problem I know who I can trust and I'm definitely calling These guys!