This review is for customer service and not particularly the product. I've bought Vans shoes for…read morethe past 20 years from various Vans location in different states. I have to say, for a "skate" shoe the quality has gone down. They are such popular shoes in their looks that the actual intention for function and long lasting kinda sucks. Anyways, I expressed a frustration to Ti at the Boise mall and he went above and beyond to try to make it right for me and my kids. Not only that but his attitude and helpfulness was so appreciated. Thank you Ti

The last time I wore Vans, I was in high school and everyone was really like the kids at Ridgemont…read moreHigh or had a friend who was like Ferris Bueller. Better yet, most of us spent one or two Saturdays at Saturday school, err. Saturday detention like the kids from the Breakfast Club, The kids who wore Vans the most were surfers and skateboarders. There were plenty of those kids at Carmel High in California and I wanted to be one of them. That free-flowing blond hair, sun tanned face and the OP shirts and shorts. Dude! The flashbacks hit me like the concrete pavement when I bailed on my skateboard when I walked into the Vans store at the mall with my teenage kids. My daughter was totally digging a pair of slip-ons while my son wanted a pair of high tops. I almost got into the mood to get me a pair, but I was not sure if I wanted to go all the way yet. Brad was super cool and chill while he waited on both of my kids at the same time. He looked like my age, well minus about 15 years, but he was an adult with several cool age worn tats. He got a couple of slips-ons for my daughter and pair of killer red high tops for my son. He kept egging me on to get a pair. The peer pressure was real, I mean for real bro, but being Fall / Winter season, I was more intrigued with the beanies and the hoodies. I found a powder blue / yellow hoodie on clearance. It was like 24 bucks and I got a beanie for 8 bucks. I still think fondly of my trip back into Vans after all that time, especially with my kids. The experience did not disappoint, and we occasionally drop in to check the new kicks and I go check out the clearance. I still do not have a pair of Vans but that's okay, but kids have several pairs including my son who got a pair slip on with flames on them. Killer Brah!

My wife's favorite shoe store! Excellent made quality shoes. A little pricey but worth it as the…read moreshoes will last you. Men's shoes are also offered and there were a few pairs I would have purchased, but this day was for my wife. Service is very friendly and helpful. I recommend this store for your next purchase of shoes, men's or women's!

They have the BEST customer service!! Had a small issue with a couple of pairs of running shoes…read morethat I had purchased earlier this year. I called Austin (I live in Oregon and have to travel a few hours to get to location) and told him my issues with the shoes I had. I was hesitant to ask for help, but Austin reassured me that they would help me fix my problem with my current shoes. I ended up getting two new pairs of shoes (different brand, of course) and two pairs of insoles. Timothy, the salesman who helped me this time, he did the new computer measuring of my feet and discovered I needed a different size than previously thought. Timothy was exceedingly patient as I tried on several boxes of shoes. I'm so happy that I called in to ask for help. Austin & Timothy solved my problem. I am a very happy customer. Highly recommend this location.

Highly recommend this store! Austin said their most important goal is to get the correct fit onto…read moremy feet--and he meant it! It took several tries but we finally found the right shoes. Since they didn't have the exact size in stock, he even mailed them to me so I wouldn't have to drive down dreaded Eagle Road! This place is the best for quality products and especially top-quality service. Thank you, Austin!

My husband is always on the look out for specific sneakers. We have been to a couple shoe joints…read morewhen we have been out of town. I didn't realize we had a dope shoe joint of our own locally. We headed to 3peat after brunch to see what kind of dope stuff they had. This store front is so nice! Walking in, everything is so organized and clean. The shoes were perfectly displayed on the wall. There were racks of clothing that were all nicely hung. For a small venue, everything was nicely spaced. You didn't feel crowded. My husband did find a couple pair of rare sneakers but unfortunately they were not his size. It was cool that they had them and that we got to check them out in person. They have a great variety of sneakers for those sneaker heads out there or sneaker collectors. We didn't really check out what kind of clothing they had but from all the customers looking, I'm sure they had some cool stuff. I'm sure we will be back to see what new sneakers they get in. I honestly didn't mind kicking it while my husband looked around. I was admiring their two pretty chandeliers in the front. I thought it added a hint of elegance to the store. I'm sure we will be back soon to check out the latest and greatest.

This place was clean, spacious, and organized well. I was very impressed with the selection. There…read morewere some reasonably priced items, as well as the typical "vintage" items that were more expensive. Lots of name brand items like Supreme and Nike.

Honestly was a bit disappointed waited nearly 2 hours for them to not take anything. Tbf I haven't…read morebeen in a while to sell & I guess they don't take skinny jeans now I had a brand new pair of PacSun jeans as well that were too small for me so was surprised they didnt take those either

Very welcoming to both customers and re sellers . They are constantly getting in new items and have…read morethe store very organized to find what you're looking for

Candace was cutting my hair and colored on Fri but Sunday wanted my hair shorter so I called and…read moreI went back Candace is a great stylist very caring really makes u feel like family but there was an old lady walking around everytime I looked up she was watching us and I was talking to Candace and she sat down in front and she started talking to me I felt very uncomfortable I thought she was boss but she wasn't but she was checking on us all the time I was getting my hair cut ! She is very annoying I luv for Candace to help me she's great but the older lady was very annoying she was not my stylist why was she always sneaking around watching didn't like at all ! By time I left I loved the cut and will always go back as long as Candace works there she's always nice and wants customers to be happy with cut or whatever u are having done !

I'm a senior and I have trouble walking long distances, so I order online for curb side pickup. I…read morewent to the store three times in three days to pickup my order. Each time after waiting 10 minutes, I would get a message on the app that said there was a delay in bringing my order out. After 15 minutes new message on app "will be out shortly". After 20-25 minutes new message saying that due to high demand they cannot bring my order out to my car, that I have to cancel the curbside pickup and go into the store and find the order pickup counter and get my order there. The last visit I called the store and was told that everyone was busy doing other things and didn't have time to take an order out to a car. I explained about trouble walking and was told "too bad" "that's your problem, not ours". I came home and cancelled the order and will buy it from Kohls instead. Very poor service. If they don't have people for curbside pickup, then they shouldn't offer it.

Location inside Boise Towne (yes, with an e) Square Mall is the only drawback for me because while…read moreI'm not a fan of shopping malls my first foray into this J. Jill store - I noticed it on my mission-trip to Williams Sonoma - was an excellent one. Friendly service, think Nordstrom'esque for welcoming shopper and assisting with finding items and checking with the shopper in the dressing room, well laid out store and with plenty of space in aisleways, neatly arranged merchandise with plenty of options but not overwhelming in same, sizes from 0 to 2X and Petites too. The manager here could teach a master class to other retailers in the area about how to get it right. It makes me want to learn how to wear J. Jill clothing because while I have tried in the past, the J. Jill in the Central Oregon city I lived in was accessed from sidewalk in shopping area and didn't require navigating an indoor mall, so I'd go in when passing by, I never have really learned how to make it work for me, although I am for sure their age demographic and the unfussiness of the styling works for my preferences even if some of the designs are too Eileen Fischer'esque shapeless for me and I feel as if I disappear in them. I'm a smaller and shorter person, 5'4" / size 2, and somehow the regular sizes in JJill are too big for me but the petites aren't right either. But my BFF who is 5'7" / 8 looks great in everything she has purchased in this brand over the years, as does a friend who is in the average American woman size of 12 -14 and they are all dedicated shoppers of J.Jill products. (See closing comment...J. Jill cultivates buyer brand loyalty.) The price is right and in particular when they have sales. Next time I am brave enough to go inside the mall I will spend more time here. If they moved the store outside the mall, I'd be there more often. SERVICE: Dressing rooms are nicely set up. I LOVE that a staff person will check to see if you want a different size or color or item so that you don't have to get dressed to go out to the store floor again. (You hearing this Macy's?) COMFORTABLE ACCESS FOR EVERYONE: As a shopper with disabilities, I have had multiple sclerosis since college years and it is a progressive disease, I particularly appreciate the perfect ADA compliance for at least 36" clear space in aisles. This has been equal access law since 1990 but you'd be amazed how many retailers, in particular for clothing, treat this as optional. Good for J. Jill corporate and this Boise store manager for taking it seriously. Better access is good for all shoppers, and essential for shoppers like me. 411: If you like knowing something about the retailers you choose to support with your spending (we all vote with our feet and wallets) this Forbes article from September 2022 on J. Jill (named after the original founders' daughter) is a good one to chart the ups, downs ups of the business. (Nothing to do with J. Jill, but when I lived in NJ in 1980 I used to sit on my condo deck on some days and watch Malcom Forbe's Capitalist Tool hot air balloon drifting in the distance. A zillion years ago.) https://www.forbes.com/sites/walterloeb/2022/09/27/jjill-focuses-on-older-women/?sh=6fc27e574b0f Forbe's investor POSTSCRIPT: J.Jill is seeking greater acceptance with a "Welcome Everybody" campaign. The customer is uniquely loyal to the brand, the sales associates try to establish personal relationships for the brand. Growth is assured with the strong customer base and the broad size assortment.

Always friendly and helpful. Staff always attentive. My favorite store! I always find something!read more

I wasn't very impressed unfortunately. I spent about 20 minutes browsing the hunting and camping…read moresections. Only one employee even acknowledged me. They didn't have much of a selection for rifles. It was mostly shotguns and a few bolt action rifles. I guess Dick's focuses on other departments? I did see a lot of clothing on the racks. I don't plan on going back. Sportsman's Warehouse down the street on Eagle has a wider selection. Oh well.

Purchased a children's bike. They said they would call when it was ready. Never called. Charged me…read more$18.99 to install hand brakes - it's a toddler hike no hand brakes. Had no clue the handle bars were not high enough by about 4". I had a toddler with me and told me to take bike up to front to take care of it. I had to call him back to assist me. Failed to give me warranty/instruction paperwork. I got no paperwork. Very crappy customer service. Should have gone to SCHEELS