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Dtz Debenham Tie Leung

4.0 (1 review)

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19 years ago

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Shepherd Gilmour Properties

Shepherd Gilmour Properties

2.3(3 reviews)
0.4 mi

I had read some bad reviews of Shepherd Gilmour online, but had unfortunately fallen in love with a…read moreflat they were marketing. I now wish I'd kept looking. After I moved in, I found that the gate to my "secure parking spot" had rusted over and it took them nearly two months to repair it and send out a replacement key. More than annoying considering the flat was in the city centre of Manchester and parking on street is prohibited between 8am - 8pm unless you pay for it. On top of this whilst living in the property the locks were changed on the gate as part of routine maintenance, however I was not provided with a new key for a further two weeks. I had numerous issues with the plumbing and lack of hot water at my flat, whilst the majority of these were sorted speedily, two months before moving out I had a problem with the plumbing backing up. Shepherd Gilmour sent round a handyman NOT a plumber who proceeded to knock three massive holes in the bathroom wall and use my personal property ( a couple of towels and a facecloth) to mop up the foul smelling water that poured out. The handyman then departed leaving these scrunched up on the floor as a lovely welcome home gift for me. I dealt with all of this with as much good humour as I could muster, however upon moving out I was sent an email stating that I had not informed the agents in good time that I was due to move out (despite several emails and about 30 phone calls saying that I was not renewing my tenancy) and that there would be a charge for the several days it took to find a new tenant. They also charged me with a cleaning bill despite the fact that I spent an entire day cleaning the flat and REPAINTED it before moving out. (a year earlier I had repainted it upon moving in after they had told me that repainting the flat would incur an extra £25 a month increase to my rent!!!) I'm still hoping to get my deposit back, but honestly I very much doubt I'll see a penny of it from them. AVOID AVOID AVOID!!!!!

Always sendin emails outbto me as propertys become available that are suitable to my needs without…read moreme havin to ask or mither i think its well organised n recommend them to anyone

Dtz Debenham Tie Leung - realestatesvcs - Updated July 2026

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