Very responsive, easy to work with and reasonably priced. They came out right away and gave us a…read moregreat plan to get rid of rodents and termites

We were experiencing some large red ants in our upstairs bathroom, and we decided to contact Native…read morefor an evaluation. I was really impressed with my initial experience. They were very professional on the phone, kept their appointment time, and the gentleman who came out was very personable. He advised what type of ants they were and proposed a treatment plan and we proceeded to sign a 1-year contract. Unfortunately, we truly came to regret choosing Native. We were told by the salesman that they would clear all the webbings and spiders from outside the home, but this was NEVER done during ANY of our treatments. The exterminator who came said that the red ants were a different type of ant than the salesman who came, which was off-putting. While the red ant situation in the bathroom did resolve for the most part, we would still one or two every once in a while, and the overall pest control was a joke. During the entire year of service we continued having sugar ants in the kitchen, centipedes that would make their way inside as well as in the yard, and a million black crazy ants allllll over the patio and around the yard. We called to complain and they supposedly sent a "manager" out to us, but he barely discussed anything with my husband. My husband wasn't even aware he was dealing with a "manager" and I had to let him know after the fact. He said the person who came out didn't do anything different than the usual service people- and the "manager" also failed to remove the spider webs from the windows and yard area. It was a joke. We had ONE good exterminator come- Rangel- who was really wonderful. I voiced my complaints and disappointment to him and he was surprised that in all the time we had been receiving service the webs had not been cleared. It had been about 6 months already. He took his time on our home and spent about 45 minutes thoroughly applying products around the yard and clearing all the webbing from all upstairs and downstairs windows as well as in the yard. After his visit things did seem slightly better for a bit- but things returned after a month or so. Native offers to come re-treat the home if pests continue, but it just becomes redundant and useless after a point. It resolved nothing. I am not sure what products they use but I feel like they must be watered down or something. For the sugar ants in the house they placed the ordinary plastic ant trap trays. You do understand that I can go buy those anywhere on my own? If I wanted plastic ant traps all over my window sills and counters I would have done that myself. Before you may think this is a "me" problem, I assure you I keep a clean home - and when we had Orkin for 2 years we never saw a single pest- inside or out. The yard was free from any kind of ants or spiders. No sugar ants inside. No centipedes. No palmetto roaches that like to come inside when it rains. Nothing. We went with Native because they talked a good talk and seemed so professional, and the price was better than Orkin- but I guess this was a case where you get what you pay for- or maybe not even that. I gave two stars for professionalism and organization.

Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

Incredibly unprofessional workers. Driver of one of the trucks wouldn't move his vehicle so we…read morecould pass and proceed to cuss out my father-in-law, calling him stupid and a "bitch". We had the right of way, and instead of just backing up so we could pass he proceeded to park and not move, blocking multiple other cars from exiting. If this is how they treat you on the road in front of other people, imagine how unprofessional they are behind scenes.

I hired True Nolan over two years ago to take care of overall Pest control, and I am very pleased…read morewith their service. Especially Mr. Richard Esquivel , Branch 81, who is just awesome. His responsiveness and service is just outstanding. Very professional and accommodating to all my requirements. He is walking the extra mile to ensure that his customers are well taking care off and satisfy before he leaves. I most definitely recommend his service, and the Company should be grateful to have such an outstanding employee. Thank you Richard!!!

Manager called me and said he would investigate and call me back. Months have gone by and no one…read morehas called me. Don't hire this company. if I can give this company a negative I would, they will steal and rob your money and then send it to collections that way they don't deal with it. this review was your fair well warning

I had an excellent experience with 911 Pest Experts, thanks to Alex. I first spoke with George…read moreyesterday after reaching out through a referral, and the service was scheduled immediately for the very next day. Alex was extremely professional, friendly, and very informative about the pest issues in my home. He took the time to thoroughly explain everything regarding the carpenter ant situation and walked me through several treatment options so I felt confident moving forward. The entire process was smooth and easy from start to finish -- Alex arrived right on time within the service window, and I truly can't say enough about how efficient and professional this experience was. Highly recommend!

Excellent communication and service. 911 Pests Experts are professional, accommodating and…read moreresponsive. I appreciate their honesty and fair pricing.

This guys is a scammer. I hired him to do termite tenting and he did not even enter the house to…read moreset up the gas, but claimed he has done the job and refused to refund the $1585 fee paid ahead of time.

Total rip off! Pablo told me that the shed was included in the treatment but did not treat the shed…read moreon the day of service. I removed 20 screens in the roof awnings so he could spend 30 minutes squirting up in the rafters. It cost $500 for a 30 minute squirt job! I asked several times but Pablo would not come back and treat the shed that he had told me would be included in the service. Plenty of other reliable contractors to choose from...I'd "Keep Away" from Termite Away.

Rafael has been servicing my business for several years now. He is always on time and the…read moretreatments proved highly effective. We noticed a significant reduction in pests immediately after the service. Rafael is very economical in pricing and resolved our pest issue with professionalism and great service.

We have had many exterminators, but Rafael is as good as it gets! We had a roach problem (we live…read morein Miami) and several exterminators came out to our home to try to get rid of them. Roaches kept coming back. We found Sun Services and called Rafael. He was very knowledgeable in his field and courteous. Ever since he came out to our home, we have never had any issues with roaches. They are long gone! We fumigate twice a year and only use Sun Services. Thank you Rafael for your services! We highly recommend him!