On a Saturday evening, we were greeted at the front, signed waivers, given our wrist bands (these…read moreare important!), then escorted by a worker and shown a brief video on what to expect. We left our belongings in a secure locker (locked and unlocked by our wristband) and shown how to enter the rooms. The museum is jam packed with room after immersive room--most of them require a combination of skill, intelligence and athleticism. Despite arriving fairly self-assured of our abilities, we were quickly humbled at the difficulty of the experiences, which provided a nice challenge.
It was a lot of fun for a date night and kept us engaged the entire time, but it can be quite physical, so wear tennis shoes and comfy clothing. We purchased a two hour pass, uncertain if there would be enough to keep us entertained and it was plenty! Despite its being a Saturday night, we didn't have to wait more than a few minutes for any of the rooms, and most we didn't wait even a minute for.
Both staff and other patrons were very friendly and the facility was clean and exciting. There were a few rooms with audio difficulties (hints were difficult to hear, like the clue themed dinner room and the spooky telephone room), and the "how
to play" language wasn't available or didn't update for subsequent levels on some of the rooms' screens, but these were literally the only improvements we could recommend.
After two hours, there were some rooms we still hadn't seen, and we'll definitely return more prepared next time!