i wanted to update my review on my 2015 lexus rx. i received a call from Roger today…read moreand he showed me where the labor and rates were listed on the bill and explained how the labor rate work. i really appreciated the phone call and it was my mistake on not seeing them listed on the bill.

Shelor wanted $2300.00 to fix our A/C. Bought a $15 part and did it myself. NEVER use a Shelor…read moredealership! Similar experience with Shelor Dodge.

They had the lowest price by far on the vehicle I wanted. I asked three other honda dealers if they…read morecould match or beat price but couldnt. They did there best and got my car processed in a timely fashion on Busy holiday weekend

Frauds that want to give off good customer service vibes but they are praying for your downfall.read more

My wife and I stop by this establishment. Just happen to bump into the owner Dave. While talking to…read moreDave he ended up being very rude with my wife and ended up getting rude with me because of course I was rude back with him. Needless to say we wasn't there very long after that. I would not recommend this place to my worst enemy. I will not be going back to this establishment and I would recommend no one else to go to this establishment you can find a better place.

I bought an 04 chevy Express 3500 cutaway, for $2990 decent price. Should've listened to all the…read moreother reviews I saw which make sense now. I came from 3.5hrs away for the truck. He told me mileage was 230k I get there and the actual mileage is 252k, should've walked but needed a truck. Took a risk I shouldn't have and trusted everything he told me, runs great etc. The coolant reservoir was empty, and low engine oil, both should've been red flags. 2 weeks later I take it in to a radiator shop because ever since I had it coolant just leaks out right away. Turns out this truck sat for a long time and he had to have know that and of course didnt telll me that. Well now I have a 1100 dollar repair bill with a handful of things to repair. When I brought it to his attention he says things happen it's an old truck and acts like he didnt know anything, says that's what old vehicles do, doesn't take responsibility. I made the mistake of thinking they had decency and it turns out they have none. Learn from my mistakes and don't buy from them. If something is wrong with the vehicle like all the other reviews say, you wont find it out till it's to late, run away now!

I came down this Saturday and looked at a Subaru Crosstrek Wilderness, and I told them what I could…read moreafford, and I came back on Monday and picked it up. Jay was very processional got the car I wanted and at the payment I said I could make. This is our 3rd Crosstrek and probably our last old age LOL but I will always buy from Shelor, as never had any problem at the Subaru Dealership.

Complete rip off business. The trade in value on my 2 year old $58,000 car with 19,000 miles has a…read moretrade-in KBB value of 34,361 to 37,707 for very good condition. I felt like it was in excellent condition, but I printed both off excellent and very good in case. They offered me $25,000 - talk about a slap in my face! A place just down the street offered me $33,000 without me having to even haggle with them - they won the bid on my car.

Bad experience with the vehicle i had purchased at shelor subaru. I called to complain to sales…read moremanager Neal again, took it to service, still issues battery, oil burning etc. . I called again to complain and do complaint review. J.D. at chevrolet callled me and got involved. He was extremely understanding, caring,helpful with my situation, worked out the financial part and got me out of this vehicle into a reliable newer vehicle. I am so thankful J.D. and Chris for helping me get a vehicle and appreciate everything they did for me.

Last year I took my car to a Priority Chevrolet dealership in Chesapeake, VA for a recall service,…read moreairbag. Light was off when I drop the car and everything was running good. I left the dealership and a week later the airbag light came on and "somehow" the seat belt was broken. I was 450 miles away from Chesapeake so I wasn't able to take it back for them to fix what they did wrong, it the. I took my car to a shop where they found out that the seat belt cable got cut, sharply cut, like it was done in porpoise, they think it was done with a bolt cutter. So basically i was afraid of any dealership work ever since but then I went to these other guys in Christiansburg to fix the airbag light, ABS light and actuators "tic tic" annoying sound (I called "my helicopter"). They did a professional job from the beginning. I dropped my car that morning and they called me a couple of times to give me estimates, explained step by step on what they was doing and the car was ready that same afternoon. The price was fair since I was expecting to pay way more and the service was very professional. Good job guys!

They were very nice. My air conditioner was not working. So upon checking it there were some…read moremissing parts. I feel it was probably from the Nissan dealership in Mt Airy their service department tried to get me to change the brake fluid while it was still new. So this Nissan service department has ordered me a new one and will fix it for me Friday. To be cont., AC still running good. :)

I wish I could remember the name of the sales woman that helped me on 6/3. I was given a lower…read morenumber on my trade in than I wanted and I told her that Duncan had just offered me more but I was more interested in this Nissan I was looking at, she looked at me and said "why don't you go and sell your vehicle to them and come back for our truck that you want? Sometimes they want cars that we don't". They offered me 24k for my car, Duncan offered 27, and KBB says 29-31. You don't have to take my car, just keep your attitude to yourself. If you don't like your job, fine a new one. I wish I had a better time there, but she honestly ruined my experience with her personality and her attitude.

Shady car dealer , I test drove a chevy mini van, brakes were so bad, it didnt want to stop. Then…read morewhen I told them about it, they said they did the brakes. that they were fine, over price junk. Buy here pay , what a lie. Try a real car dealership.

Car Shopping Trip This dealership temporarily moved to another location. The website and the…read moreperson I made an appointment with failed to mention this fact. We only saw one sign that I guess was supposed to direct us to the temp location, but said sign got us to the wrong building (Chevrolet). The Subaru guy who made the appointment apparently had zero intention of helping us and passed us off to a Chevrolet salesman who subsequently, guided us to a Subaru salesman. Yea for him. However, the icing on the cake - the Outback of interest had scuff marks and what appeared to be a white stress mark in the black trim between the driver and passenger doors. And, on the inside, one of the corners of the sunroof was abnormal. The other new Outback of the same color was in repair due to "delivery" damage. I wished I had took a pic of the stress mark. If you go there, may the force be with you.

I highly recommend Motor Mile for Subaru.. I have been there for my wife and her BRZ and everything…read morewent well. I also have been there for my Subaru . My wife was pleased and I was pleased also if my wife is happy then I am happy.with the experience and I will always come back for my future for everything that we will need to do for our Subarus

My family became stranded 500 miles from home when the CV joint went bad in our Kia. Tony and the…read morecrew at Motor Mile did an outstanding job helping us get back on the road. They not only had the part in stock but also managed to get us back on the road home by noon that day! The quality of service we received that day was by far the best I've ever had at any car dealership. I sorely wish we had a shop like this in our area. Sadly this level of care and attention has all but disappeared these days. Thank you Motor Mile for being one of those rare gems that still cares about their customers. And thank you so much for helping our family in our time of need.

Bought a used car on Saturday. Andy Millirons at Kia was wonderful. The place is huge! After asking…read moreus some questions about what we liked in a car and wanted to spend he found the perfect vehicle for us. Andy went above and beyond when we failed to get one of my 6 year olds treasures out of the door of our trade in, he retrieved and held it for us until we could get back. There turned out to be an issue with the used car we bought that surfaced right away and they repaired it even though they had no contractural obligation to do so. Stacey in the service dept was a dream to work with. We will be back next time we need a car because they earned our loyalty.