Saturday May 23rd a friend & I visited the Drive-thru location. Since this location on Commonwealth…read morehas been open, I have failed to go into the estab- lishment. My visit yesterday was a very PLEASANT experience. If U too have never gone into this location, it would be well worth your visit. Seeing all the fresh pastries & ice cream displayed gives a much needed boost!! Stop by S O O N

Pastries were delicious, especially the cheesecake bars. My husband got cranberry orange, and I got…read morecaramel apple. This place was busy! Right before Christmas rush, we were picking up some cakes for holiday gatherings. Took awhile for staff to find our pre-orders in the cooler. Lemon cake was my favorite over the strawberry but both were delicious! We did stay, but there looked to be plenty of seating for a cozy cafe place to relax.

On Saturday mornings it feels like they have zero of their specialty donuts. It is the best to go…read moreinside and see what they have available. This is a consistent issue. Service mediocre.

In 33 years of living, every time I go to a Krispy Kreme or a Dunk n Donuts it's the same thing…read more The donuts on display are made an hour in advance and just sit there waiting to be bought meaning they aren't fresh. This Krispy Kreme has the single most genius approach I have every seen in my life. Right next to where you buy the donuts, there's a window. Inside the window you can see the donuts being mass produced on a conveyor belt. First both sides of the donut go in the fryer, then they go through a stream of the white cream. Just watching everything in constant motion like this is beyond intriguing to me. If I wasn't there to buy a donut, I would come just to watch the conveyor belt, it's just that fascinating. I was SO impressed by the genius system this Krispy Kreme had in place, I requested to speak with the manager. After explaining who I am and what I do here, I mention I'm tempted to give this Krispy Kreme a 5 star review just because of the conveyor belt there for all to see. And that's BEFORE trying their food. He gave me from the conveyor belt a free donut to try, and it was to die for. Needless to say, I'm majorly impressed. They've earned this 5 star review. EDIT: Today is 2/28/24. A few weeks prior when I showed up wanting to buy donuts and take shelter from the rain, I was greeted with this message. "Lobby is closed. Due to lack of staff. Please use Drive Thru. Sorry for the inconvenience." Now back to present day, it's still there. So you're short staff? Not the customer's problem. Hire new staff! Or is this one of those case where somewhere needs staff, and either they don't want to pay for more staff, or is very restrictive who they hire when THEY NEED STAFF? This isn't the Covid-19 outbreak of 2020 anymore. You don't get the excuse anymore. No other store in the area has staffing issues. It's probably a case they don't want to bother cleaning up after customers. And that REALLY stinks given you get to see the donut conveyor belt do it's thing. I'm now forced to give you 3 out of 5 stars. No effort has been taken to get more staff. Obviously you aren't hurting that badly from the lack of staff.

While on a longer trip, we decided to try this place we had heard about. Although off the…read moreinterstate a bit, it was easy to find with a large sign on the front of the building. Located on the end of a strip mall, parking is plentiful. There are spaces adjacent to the building as well as across a traffic lane. I did not notice a specific handicapped space but since we were there later in the morning we were able to find a space near the front door. There is a step up to get onto the sidewalk as you enter. As you walk in, the display case is right in front. We had heard they sell out quickly, and the case was only half full when we got there. Still, the selection was large and had a good variety. The workers were very friendly and made several suggestions when we told them it was our first time there. Even a customer who came in after we started ordering gave a couple suggestions of her favorites. They have a good selection of gourmet donuts, with items like berries and custard, banana pudding, Oreo, German chocolate, etc. It would be impossible to not find something that piqued your curiosity. One thing I found unique and very appreciated was they fill your jelly donuts when you order them. That way they don't get soggy and break apart after sitting for a while. These are gourmet donuts done right. This will most likely become a regular stop for us as we travel through the area as they are definitely worth a side trip.

Fast service and amazing doughnuts! croissant are a must as well. absolutely delicious! this is…read morea quick doughnut shop. limited seating and you have to get here early to get a good choice. friendly helpful staff

Good grief! This place has it all! The coffee is superb and…read morethe donuts are as big as my face lol The baristas and servers are always so happy and the atmosphere is so fun and relaxing with checkers, and window seating for people watching! Great family friendly place and an overall fantastic experience! Will keep coming back!

We stopped by today for donuts and coffee. Apparently this is now just an arcade?…read more The kids loved the games, but the donuts were not good. You could tell they were several days old, and the selection was super minimal. Coffee was decent, service was very good, but the cool coffeeshop atmosphere is totally gone. I can't imagine that this change has been taken well by customers, I would love for them to turn things around.

My niece sent me here while I was visiting and I shall forever be grateful. Best doughnuts and soft…read morepretzels I have ever had anywhere. ANYWHERE! The doughnuts are double the size of most doughnuts and doubly good. The pretzels are huge, butter basted, warm and delicious. It's not inexpensive but the tastes will cure you of any sticker shock. I spent $40+ for 1/2 dozen regular-1/2 dozen chocolate dipped doughnuts and 6 pretzels with dipping sauces and didn't regret a penny of what I spent. Came back on my way out of town and got a pretzel dog and pretzel for breakfast as well as some doughnuts for later. The food trailer in some of the pictures has been replaced by a building on the edge of Troyer's parking lot. You order at the window and most times there's going to be a line. It's a takeout business so you are on your own if you want to eat right away. The folks are friendly and efficient and orders are filled quickly once you get to the window. If you want to get a preview just search Auntie Ruth's on YouTube and enjoy. It's how I learned that there are a bunch of them in East Tennessee. I just know that if I didn't have enough incentive already to visit my niece then Auntie Ruth's finishes the job.

If you're expecting a typical every day donut coming here you're very wrong... These donuts are…read morehuge and they're a little different than a regular donut shop. It seems that they glaze all of them and then they top it with which ever one you decide. I got the espresso one but ended up wiping off most of the frosting because it's just too sweet. But it was very good. I also got the pretzel which is also ginormous. Next time I'll ask for it without salt because even wiping off all the salt it was still very salty but it was very very good and soft. If you don't have time and your rush then don't bother coming here because it was probably about a half an hour wait in line.

Cute little place. Menu could feel overwhelming for first timers. No one really explained how it…read moreworked but we figured it out with no guidance. We ordered a maple bacon and strawberry iced donut. Our picky 4 year old enjoyed it so that said a lot. Would visit again and tell others about it as the fresh, made to order donuts outdid some other big name donut spots.

Service was great. The girl working when I went there was very nice. The place looked very clean…read more So why am I giving this two stars? I really, really, really, don't like the donuts. I can't realize figure out who's eating these donuts.But, to be fair, it's probably just my preference. I totally like krispy kreme. I guess it comes down to the fact that these are cake donuts and not my preference. But really, who are eating these things?

The best donuts you can get in the area! Hands down! The place stays packed from open to close, but…read morethey do move you through the line pretty quick. The place is a little small for the amount of business it does. You always seem to be running into someone. But even with the overcrowded store, this is by far my favorite spot to grab a snack in Johnson City!

We stopped in at Auntie Ruth's for a hand-rolled pretzel and a glazed donut and I had no idea it…read morewas an Amish establishment! What a great surprise. The shop is clean, bright, and modern. You can watch the pretzels being hand-rolled behind the glass, and the donuts hanging in the background while the glaze sets. I truly wanted one of everything. They don't offer a huge variety, but I'm perfectly fine with a place that focuses on doing a few things exceptionally well, and "well" doesn't even begin to cover it. It was busy (always a good sign), so everything was incredibly fresh. We ordered a pretzel, vanilla glazed donut, chocolate glazed donut, honey bun latte, and a strawberry lemonade. We grabbed a table after the manager let us know it would be about 10-15 minutes, but it definitely didn't take that long. The pretzel was warm, fluffy, and perfectly buttered with just the right touch of salt. The cheese dipping sauce was cold-it would have been nice if it were warmed slightly. The "honey" mustard came in a prepackaged pod and wasn't actually honey-based, which felt like a missed opportunity, especially given all the delicious local honey and mustard options in the area. The honey bun latte was delicious!!! Flavorful without being overly sweet. The strawberry lemonade was on the sweeter side but still refreshing and I can imagine it being perfect for a hot day. I added a little water since I can't handle too much sugar at once, and it was just right. And the vanilla glazed donut? It was like biting into a warm, fluffy cloud!! Pure comfort in donut form. My only regret is not stopping in sooner so I'd have more days to come back again and again.

Solid local spot. Drive thru available…read more Fresh made doughnuts. Was recommended the blueberry and a pineapple fritter. Both were sweet, not too sweet. Lovely crust. Good bite. Flavor of the fruit came through from actual fruit and not some artificial flavoring. Oil used to fry could use a change. Menu has more to offer than I have time to sample. Boba tea and Kolaches to name a few. There is a small charge for credit cards.

Quick and friendly service, and most importantly good donuts. They also have a breakfast menu and…read morecoffee, though I haven't tried it. Their donuts are really good though. I recommend the apple fritter or their OG glazed. Both are fantastic. Get there early because their inventory sells out quickly.