I wanted to take a moment to respond to Dwayne's response below:…read more As I indicated in my initial review, the BUSINESS failed me. It failed me as a customer through an agent (that was apparently terminated due to her lack of performance). I never had any issues with Dwayne Kappell, the person, and in fact, as he points out, and as I pointed out, my only interaction with him was very positive! He is an experienced and knowledgeable person. However, Yelp is designed to let us review our experiences of BUSINESSES, and in this case, there can be no doubt that Kappell Insurance Services (a BUSINESS, not the individual) really dropped the ball. The fact that we "never met in person" is true, but not relevant to this particular business transaction. I don't have to meet the CEO of Delta to voice an opinion or complaint of a bad flight experience. But lest there is any confusion, I have updated my review to 3 stars, mostly because Dwayne took the time to respond. I have no issues with the PERSON Dwayne Kappell - I've never met him and our only phone interaction was quite positive. I DID have issues with Kappell Insurance Services (and to a lesser extent Anthem Blue Cross Blue Shield) and it was mostly tied to an agent that is no longer there. As Dwayne has moved to address these issues, I would say he is a concerned and proactive business owner, which is the kind of person with whom most of us would like to engage for services. The internet is indeed a wonderful forum where individuals can post their thoughts and opinions, and on a site dedicated to reviews, they must necessarily be "one side of the story" - they are, after all, reviews based upon the experience of an individual. By reading multiple reviews, one can get a better understanding of the "reality" of a business, and correct for isolated bad experiences. Unfortunately, the only people posting about this business on Yelp are myself (who obviously had a bad experience) and the business owner. Hopefully, satisfied customers will add their positive reviews and a truer picture of Kappell Insurance Services will emerge.

I am writing this in response to the former customer of Mr. Kappell because I feel compelled to…read morekeep good businesses going. I feel qualified to talk about businesses since I have been with my dad at his business(engine cores) for 36 years. When I was in 8th grade we loaded 350's and transmissions because that was our dinner that night. Now it is a lucrative operation. I can speak from experience. I played softball with Dwayne in the '80's and early '90's. I remember when he was an investment consultant practically at minimum scale. I remember him being VERY driven about his business. He was nice,articulate, EXTREMELY knowledgeable, and professional in his dealings. Now he has a location in the high-rent district on the east side. For over 25 years, he must have done something right. What I like best about Dwayne is you might not like what you hear but it's honest. Best way to do business. Period. I fully and heartily endorse Mr. Kappell as an insurance agent and would buy insurance from him were I not in New Albany with my dad's business. May God bless the man, his family, AND his business.

This car service is outstanding. We hired them wile filming in town to take talent a looong ways…read moreaway, which happened without incident. We then tasked them with two airport trips for crew with tons of baggage at a painfully early time, and, again, they were excellent with no issues. I would highly recommend this company to anyone looking for a professional car service.

Chad is an incredibly thorough and knowledgeable attorney. He is willing to listen and more…read moreimportantly, able to sift through what is most important from mountains of information. He's an excellent litigator, able to to adjust his focus very quickly as needed, and dedicated to his clients. I would recommend him without the slightest reservation.

My son was recently represented by Terry Mauer in a divorce case. Not only was it a less than an…read moreideal outcome, but their billing system is also the worst I have ever seen. There was an obvious error in their favor, so I called to point out the discrepancy. The paralegal, Debra Mayer, tried to intervene and would not transfer me to the billing person. She admitted she knew nothing about the billing but still would not let me talk to someone that did. She then transferred me to Terry Mauer. I expressed my concerns but was more or less told to butt out. To that end, my son paid the bill minus the error. Two days later, he received a $60 bill for my phone call. Maybe this isn't illegal, but it is sure is unethical. Stay away from Zoss Law!

We worked with Jeff Shoulders and he helped our family through a tough time. He was extremely…read moreprofessional and answered all of our questions quickly. We highly recommend this law firm! It was worth every penny!

PSA: Unpaid Wages, Dishonesty, and Wrongful Termination -- Maids and More / Jamilyn Dulin…read more I'm sharing this to protect others from going through the same situation we did. My former employer, Jamilyn Dulin, along with Illisha Collazo, Misty, Maria, and Jamilyn-Dulin Collazo and her wife--all tied to the ownership or operation of Maids and More--has failed to pay us for over a month of work at Verizon, and we are still owed three months of wages for another job in Marion, IL. Throughout this time, Jamilyn has been repeatedly dishonest with her employees, telling us she couldn't pay due to lack of funds--while taking vacations and citing various hospital visits with no valid documentation. Despite all this, we continued working out of professionalism and good faith. When we finally reported these issues to both the Department of Labor and the company she is currently contracted through, Super Clean, we were wrongfully terminated in retaliation for speaking up. Super Clean has since stated they will be pulling her stores, but in case she posts elsewhere or tries to hire more staff under false pretenses, I wanted to speak out and warn others before they get involved. This is about more than missing paychecks--it's about basic respect, accountability, and standing up for what's right. If you've gone through something similar or need support, feel free to reach out. #MaidsAndMore #SuperClean #UnpaidWages #WrongfulTermination #WorkersRights #CleaningIndustry #SpeakUp

We have used Maids & More a couple of times and have them scheduled for a future visit. They are…read moreable to accommodate us on our schedule and the fees are reasonable. They do good work.

Mr. Mastison recently handled my Divorce case. I found him to be very professional, organized, and…read moreknowledgeable not just in the process but also in the periphery issues that come up during the course of a Divorce case. Up front, he explained the process and how it should work. He identified areas that I might be vulnerable to a judges interpretation and researched them to minimize or all together eliminate my exposure. His court room mannerisms are very professional and calm. He can present his case successfully without getting into useless mudslinging. Something the Judge in our case took the time to acknowledge and thank him for. I won't need Mr. Mastison's services for a Divorce again, but if I ever need any legal representation again he will be my first call.

I was very fortunate to have Josh Mastison as my attorney. He helped me feel secure with my case…read moreand helped me with my many questions. He was patient with me the entire way and helped me get an outcome for my case for which I originally did not see myself having. Thanks for all your help Josh!

Fortunately, or unfortunately, I have had several dealings with attorneys. In fact, sometimes I…read moreeven think I'm an attorney. Maybe it was because I was a pre-law major, and breezed through the LSAT. Does this give me some sort of credentials? Uh, no, I don't think so; therefore, when I'm in a bind, I need to retain counsel. Indeed, I was in a bind, when I met Steve Barber. When I search for an attorney, I don't pick the first clown I see in the phone book with a colorful ad, and catchy line. No, I meet with about a half a dozen of them, ask questions, and make an educated decision. EVERY person we spoke to, had nothing but very positive remarks concerning Steve Barber. Now, how was I in a bind, you ask? Well, my wife and I sold a business, and the new owners, after approximately 9 months, defaulted. They owed us nearly $100,000, and we sure as hell were not going to just "forgive" this debt. No, we thought the best course of action was to aggressively go after them, and this required retaining the best attorney possible. During our initial meeting with Steve Barber, we were immediately impressed. Granted, I about choked when he told us his hourly rate, as he is far from cheap; but, you get what you pay for. Even though our case lasted about a year and a half, cost us $20K, and was stressful, there were several reasons to be impressed with Steve Barber: For example, our deposition was an act of brilliance. Barber, in my view (and his), simply, and successfully broke down the Defendants, and their attorney. In private, he referred to opposing counsel as a "Country Attorney", laughed, and said, "I'm having fun!" When the Defendant's attorney put his head in his hands, Barber looked at him, and said " Do you want to talk in private?" Basically, he was insinuating that we've got this, and we should begin settlement talks. Confident! Fortunately, this was settled at mediation, and we were finally paid. In fact, if we didn't retain Barber, we might not have ever been paid. He is aggressive, very knowledgable, and has the respect of his peers. Also- even though he is very expensive, I must say that his billing was extremely fair and honest. Great attorney, and actually a good guy as well. HIGHLY RECOMMEND!

The best law firm in a 150 mile radius. You wouldn't know it because they never advertise. They…read morefeel that the best don't need to. I agree. Extremely helpful, fair rates, and actually caring about you and your problem.