Finding this Mister Transmission was a joy--and let's face it, no one EVER said, "I want to get my…read moretransmission replaced." Owner Katherine Hepburn, husband Ron, and the team were wonderful to deal with. They are truly passionate about cars. The cabinet display of all the muscle cars they have refurbished is proof! They're also practical/frugal with their recommendations. It's a family-run operation. They are busy but eager to be flexible with scheduling, pickups and dropoffs. Highly recommend this business.

Normally I don't like to write bad reviews on here even when their service is not on par or worse…read more But I just can't find words to describe my disappointment for the poor service and dishonesty that they put on display during the over month period I was dealing with them on my BMW transmission rebuilt job. I brought my car to them for a check-up as my dash display shows "Transmission Malfunction ". They said they'll drop the pan and do this and that for this amount of money, shouldn't need a total rebuilt, I believed them and left my car to them. Then I got a call saying I need to pay $1400 more as the torque converter needs to be replaced. That was unexpected, so I started to ask around and thinking well, bad luck, it's still cheaper than a total rebuilt. Plus they assured me a two year warranty and told me everything should be ok after this job is done. Little did I expected is after they charged me $2K+ when I pick up the car, they said they can't give me warranty and my "Transmission Malfunction" indicator will most likely be on later (which it did 24hrs later) because there's other parts like valve body needs to be replaced, it's going to cost me this huge amount, way more than the total rebuilt that other shops quoted me. I felt cheated, and figured their trick was to keep adding jobs to initial quote and still not giving you guaranty if it's fixed so they can keep adding more jobs to it. I said I will call their head quarter to resolve this, then the manager Steve finally agreed to fix it within other shops average total rebuilt cost. But just when I'm ready to bring the car in, that same manager changed his mind and said he couldn't remember agreeing to it and my warranty does not cover anything even at that point I already paid 2K and problem still not fixed! I felt disgusted to continue dealing with him after he lied to my face and went to another shop and got the problem fixed. He even called and changed his mind again after and tried to get me to bring the car in and I knew he can't be trusted at that point. Which is proven to be right as the second shop that I went to told me at one point Mister Transmission sent my car to their shop to get a diagnosis as they couldn't figure out what the problem was. So, guys, do yourself a favor: if you don't want to go through what I went through, don't ever go to Mister Transmission at 1361 The Queensway location. One star is even over rating for this shop!

I had a friend having trouble with his automatic. The dealer, without even opening the hood, had…read morequoted $400 to repair it. I convinced him to take it to Bob Spick at Lawrence Transmission. Bob had him drive it into the shop, opened the hood, looked over everything, threw a fender cover on and reached down beside the engine. "There" he said "that should solve your problem. Take it around the block and try it." When he got back, my friend said everything was great. Bob wouldn't take any money, just the assurance that if anything serious turned up, my friend would come back to Bob. The vacuum line had come off the fitting; any good shop should have found that in an instant. Needless to say, my friend still uses Lawrence Transmission whenever he needs transmission or rear end work, and so do I. Now I see Chris Spick, Bob's son who runs the joint. If you're having transmission trouble, take it to him first.

I drove from the beaches because the reviews were good. I was nervous if I had to rebuild the…read moretransmission on my car. It ended up being the power steering fluid needed to be topped up. It took an hour. I was so impressed with customer service and attention to detail. Honest and competent. Totally recommend.

I'm going to give up the satisfaction of having a secret place (Global is totally easy to miss if…read moreyou drive by). The reason is simply because they did a stellar job and I want them to know it. And while I'm at it, you should know about it too. I'm not a mechanic but I grew up around cars and have more than a passing knowledge. When I visit a new shop, I usually play dumb to gauge the level of honesty. Paul and Benny took the time to look at my Jeep and give me the low-down. They told me my options and didn't pressure me. In the end, I wound up getting my clutch replaced with a pretty solid turnaround time. I'm very happy and will be back for any future repairs/replacements. I've also sent a couple of friends their way and everyone feels the same way as I do. An extra note: These guys don't seem too concerned with marketing -- I think their word-of-mouth is strong enough. They don't even seem to have a website. Just so you know where to find them, though, they're just west of Spadina on Dupont.

Matthew, Rob and the rest of the team at TAT are great specialists that do an amazing service for…read moreyour transmission care. They are flexible on time, terms and even price, but you have to be nice. As professionals, I trust them and they have my confidence in doing an excellent job. They actually provided superb customer service and this is from yours truly a CS expert of over 30 years! Highly recommend them to anyone serious about their car's transmission care.

Don't go there. Arrogant owner that does not listen to advise. Very rude. Had to go back to fix…read moreanother problem he created.

Sadness, Matt is no longer employed here. The owners son is…read morein charge and he seems to be very poorly trained with explaining mechanical details and such. Boourns. The search for a trust auto shop continues. xoxo M.

I purchased a Groupon for $39 which included an oil change, tire rotation and 36-point inspection…read morefrom Mister Transmission. At Joe's (the manager's} discretion, and without consulting me, a tire rotation was not completed because one of the four tires was newer and he had concerns that the rotation would negatively impact my car. It was not until he told me the job was completed and the car was taken down that I asked about the tire rotation, and he informed me it was not completed. Since I was coming to the limit on my lunch hour and because I had paid for the service and was not consulted on the decision not to render the service, I asked Joe to provide me with a note allowing me a free tire rotation once I got a second opinion. I guess it's the little actions that count at this point because I noticed that he wrote on the invoice "1 Free Tire Rotation at next Service". I had to tell him, "No, not at next service, at my discretion." - I wasn't about to pay for more services in order to receive a service I had already paid for. I took Joe's concerns regarding my car to another trusted professional (mechanical engineer with 30+ years of experience and published author in car engineering) who advised me to get the tires rotated. When I arrived for the second time to a pre-booked appointment, I was told that there were no spots available and I would have to return a third time. At this point, I informed Joe that he had my phone number and could have called to reschedule before I wasted another lunch hour driving to the auto shop. After seeing my frustration, Tim, a mechanic at the shop asked a neighbouring auto shop to use their equipment in order to complete the tire rotation. Although the job was finally completed, it cost me additional gas, additional hassle and an extra hour of my time to get it done. The mechanics (Tim and one other) were fantastic and changed my air filter for free after seeing my distress. During the discussions, Joe did remain civil and outwardly polite and he did say "sorry" as I was leaving. However, the entire experience was time consuming and stressful and not worth the savings. It is not okay to leave a paid job unfinished and not inform the customer until they follow up.

Very good price, mostly good customer service, mostly good quality of work, and great honesty…read more I booked an safety test on my vehicle for this shop via RepairMatch the night before. When I entered the shop and advised the person behind the counter that I had an appointment, he asked if I was looking for the body shop next door (I never understood why). Anyhow, my safety test passed, while I was advised that my tires are starting to get close to needing to be replaced. After paying for the service and getting my safety certificate, I asked for my keys, and was advised that they were still working on my vehicle, even though I was told that they were done before they collected the payment. When my vehicle was about to be returned to me, I was asked if it's normal that all of the warning lights on the dash are on, and was told that this wasn't the case when the vehicle was being driving into the garage (I definitely appreciated the honesty). It turned out that they left my headlight switch to "auto" and for some reason my headlights never turned off while the vehicle was being inspected, so the battery got low. Eventually it was suggested that I try driving my vehicle for a bit to see if the warning lights would clear, and driving a few hundred meters from the shop did indeed clear them. So all-in-all, I would likely return to this shop, considering I was very happy with the availability in appointments and the price was very reasonable as well for the safety test, which I need to get done on my vehicle at least once a year for one of my jobs. I will just need to remember to set my headlight switch to "off" before handing them the keys, just to be safe :-)

Quick, friendly, reliable and affordable. This is what you…read moreneed for a oil change and other minor car maintenance. They also will swap tires. No appointment needed.

Great service, only use German oil as per BMW's recommendation for my car! drive in drive out…read moreservice too! They are the best in the area. No messing around. Not going to use crap in your car.