Second time in my life where I am using this cliche (about the same business): If I could give zero stars, I would. Poor or no service, extremely rude on the phone (they hung up on me, despite me being calm and cool as a cucumber). Their service is irrefutably bad: We have four operators on our street. EVERY storm, Duraguard clients are the last to be served, if at all - even though there are multiple houses using their service. read more