Be careful when you bring them something in for repair. I once bought a rare new Rickenbacker…read moreDakota solidbody guitar from them and one pickup stopped working so I brought it in for repair. When I inquired about it they said they sent it back, never to be seen again. Rickenbacker replacement pickups can be ordered. Another time I bought a new Firebird and it had fret sprout and they said they would fix that. It seemed to take forever and when I finally got it there was a ding in the back that wasn't there before. I brought in a keyboard for repair and they lost the case for the soundboard that was installed in the keyboard. When you bring something in for repair, bring it in bare bones, no strap, strings accessories in the case or they might lose them.

I'm sort of shocked at how bad the reviews for this place are. I'm not saying those experiences…read morearen't valid since they sound legitimate, but I've had good experiences so far at this location and have always had people who were willing to take time to patiently explain to me, a lay person, what I needed to know even when I'm doing things that don't generate a commission (like trying to set up something I ordered and paid for at a different store and had shipped here). I wish I made a note of who helped me so I could give them a shout out. My experience is with what I guess they call "Pro Audio & Recording" gear, maybe different departments are different or maybe I've just been lucky so far.

Sales person was extrely rude, I was interested in a Taylor guitar used…read more And really liked the sound of it , but this guy ( older guy) came and crab the guitar from me and told me , I had to ask him for assistant . When I told him , there wasn't any note on it , he said there are all over the store , but not that one . He lost a 3k sell . I went to long and Mc and bought a D18 Martin For 3999$ . even if I was wrong , he could have been much more accommodating I am a service engineer and I sm always nice to my customers even when they are wrong .

Nice music store with a wide variety of instruments from new to classic. I did want to purchase a…read morehat but they didn't have any but they gave me a couple picks.

Great store…read more Fantastic selection and fast shipping. I was worried about shipping times and methods but their owner is very communicative and helpful, so I knew when my violin bow etc would arrive. Thank you!

Best customer service! They went above and beyond and the instrument is fantastic and arrived well…read morepacked and safe and sound. Couldn't be happier!

This is where the GuZheng was found! Chuen Ying Arts Centre teaches Art for children and Music for…read moreChildren and Adults. They specialize in GhuZheng and Chinese Flute teachings. Mostly are done in Chinese, but I believe that they can also teach in English. They have private tutoring classes as well in Chinese string and woodwind instruments. It's a husband and wife team. Mrs Cheng, a beautiful woman and her husband are well known in the Chinese classical music industry in Canada. They have a number of CD's of various music in their collection of performances. We were shown the $800 dollar GuZheng, but that wasn't what Mum wanted so Mrs Cheng brought our a few others to show. When the final selection was made and the purchase done, she tuned the instrument, offered the free stand and the free chair. We didn't get the chair, but daughter will get it next time. The ones that they had at the time were too small. There was a mumbling in the car of how expensive it was, but that it was more affordable than the other places. The Daughter hopefully really likes it (which she did) and that she'll take the lessons and learn it well. If not, Mom will take lessons! The service was quite nice. And after Daughters first class, she said that she enjoyed it. Soon, the melodic tunes of the skillfull GuZheng student will fill the air in the house with music. A Rhapsody in progress.

"EXILE on main" street didn't get the joke until months later…read more AWESOME CUSTOMER SERVICE!!!!! Happily answered all my question Probably tried a dozen pedal I left the store without some of the stuff I bought and the owner closed the shop for a minute and tracked me and gave the items to me.

This is the coolest and raddest shop in Vancouver…read more The staff are groovy and awesome and the goods are great. Other shops may have more items in stock and a larger variety but what this shop lacks in quantity, they more than make up for in quality, service and vibes.

I'm not sure about anything else, but this place has great prices on electric guitar strings. The…read moreservice was friendly, and it's in friendly Burnaby Heights. I've never walked in before as I didn't need anything else, but this place was great for guitar strings. I think they specialize in brass and woodwind instruments. And yes, they have a ukulele section too!

Massullo music overhauled my Powell flute. They did a beautiful job at a reasonable price.read more

Bruce is the man! Incredible knowledge and experience and very nice. Totally affordable as well. He…read morehelped me out with my ESP custom. I will never go anywhere else for guitar repair and setups. There is also a killer jam space he rents out.

My guitar was having problems with the fretting and Bruce made it sound better than when I bought…read moreit.

Yaletown Music offers ukulele, guitar, and harmonica lessons. I've been studying ukulele here for a…read moreyear or so because group classes and I don't get along! Guido is an expert teacher. He is able to tailor lessons to your learning style - my lessons are very different than those of some of his other students who want to focus on songwriting or picking. He is always creative about finding ways to explain things you don't understand or giving you a new way to practice something that is tricky. I get really frustrated with instruments quickly, but with his help I haven't given up and I can actually see a ton of progress. It helps to have a teacher that can still make you laugh when facing challenges and shows genuine interest in helping you build your musical talents. I highly recommend Guido if you are thinking of getting in on the ukulele craze and want to get some great guidance.