"EXILE on main" street didn't get the joke until months later…read more AWESOME CUSTOMER SERVICE!!!!! Happily answered all my question Probably tried a dozen pedal I left the store without some of the stuff I bought and the owner closed the shop for a minute and tracked me and gave the items to me.

This is the coolest and raddest shop in Vancouver…read more The staff are groovy and awesome and the goods are great. Other shops may have more items in stock and a larger variety but what this shop lacks in quantity, they more than make up for in quality, service and vibes.

I just purchased a beautiful white on white California Corona Stratocaster from Westcoast guitars…read more Glen showed me a complete range of guitars from custom to manufactured. Literally every guitar I tried was impeccably set up and highly playable. He thoroughly explained a number of options so I could select what was best for me. I choose this Stratocaster because it was amazingly playable and the price was surprisingly reasonable for the quality of the guitar.

So I've NEVER gotten anything done to a guitar before. Im a bit of a noob. So I was totally unsure…read moreabout how to go about getting what I needed. My beautiful semi hollow vantage was a bit aged. The dials didnt work very well. Screws were rusty. Overall my baby just needed a good trip to the guitar doc for a checkup. After reading the reviews on westcoast it was a no brainer for me. They have an amazing track record FOR A REASON! Not only were they suuuuper sweet and made me feel comfortable even though I had no idea what I needed. But when it came to the work they discovered not as much needed to be done so they took care of my baby for such a great price! She looks good. She sounds good. She feels good. I will definitely be back for my other babies and when I'm ready to add to the collection. Thank you so much guys!!!

When I first went to Play Musical I was going to buy a $ 800 guitar due to my lack of…read moreknowledge....after explaining my needs and wants in a guitar I was fitted with a gorgeous Washburn and saved over $300 .......I've been shopping at Longwade McQuade and Tommy Lee Music for years but after dealing with Playmusic I'm now in good hands!!!! YOU GUYS ROCK ROB URUSKI

The staff is very helpful and super kind, they really helped me get my first electric guitar giving…read moreme very good advice.

I've been dealing with Chris and his family at Basone for years now. They have always gone out of…read moretheir way to give me the best service possible and treat me like family. Chris even made a call to Montreal to finally track down an obscure truss rod nut for my old Squier (and even the one he got required extra machining), when I was resolved to the fact that I'd probably have to get a new neck. They'll also not sell your something you don't need. I thought one of my guitars may need a feet dressing, but he saved me money by showing me it did not. Like most good luthiers, they have a huge backlog of work. If you want something done right away, this is probably not the place for you, unless you luckily land in a lull. It's worth the wait. You can get anything up to an entirely custom built guitar made here. They also deal in a nice combination of common and boutique brands for amps, pedals, accessories, etc. Highly recommended.

Super nice guy that runs the place. He was really patient with me while I rattled off the long list…read moreof issues that are currently plaguing my heavily modded electric guitar. I came in asking for some electrical work grounding/nicer soldering, a quick nut filing and a bit of love for the fretboard. I was quoted roughly 10 days. As someone who likes to support local business and bases my choices off of the good reviews I said what the heck and gave them a shot. I was at no point concerned with the cost of the work as this is my main instrument, so I didn't base my choice off of that. I did also mention that I had to leave to perform in a festival near the end of the month. After 13 business days (18 days total) I went back in and just grabbed my guitar which had yet to be serviced. The guy was quite overbooked which is understandable. The gentleman apologized and threw me two packs of free strings for the inconvenience, (however the pack I had in the case was no longer there so really only 1) He said he was going to try to get the guitar done by the end of the day, but at this point I leave in 4 days and no longer have the luxury of time. Obviously this was an isolated case and I don't expect that everyone would have a similar experience and this review is in no way aimed to slander the owner who treated me with nothing but respect. This is meant to be an reflection of my experience. That being said I'd definitely consider shopping there again, however I wouldn't take anything in for repair without confirming a hard return date and as a result I am now left scrambling to find a capable guitar tech to service my guitar on very short notice with very little time.

I was recommended this place by a fellow musician friend. They specialize mostly in acoustic…read moreguitars. I needed to get some strings to replace the ones on my Martin acoustic guitar. Very friendly staff and competitive accessories price.

Whether you are a beginner or accomplished, this wonderful establishment is for you, you need to…read morevisit. Paul and Jenn make you feel so welcome. This is truly a guitar candy shop. The guitar inventory is awesome, a beautiful array of instruments to satisfy all needs and tastes.Check out their concerts at the shop.

This is a great shop, bought my first Prestige guitar in spring of 2016. Though I'm not the best…read moreguitarist I had to check out a particular model. I met with the owner who gave me a tour of the shop and really took the time to show me how they do things. They have an amazing brand that plays well and looks amazing, I love my prestige guitar, and get many compliments. They don't just sell there own brand, they carry Breedlove, Takamine, Godin and Seagull. They also have a backroom full of vintage and custom guitars, some really great finds. I highly recommend these guys!

From the owner: NEW Acoustic Guitars Available Now! Prestige Guitars in…read moreNorth Vancouver, BC specializes in manufacturing Prestige Acoustic & Electric Guitars, servicing and sales of guitars and accessories.

Update today: Unfortunately I won't do business with this owner again. It was a simple customer…read moreservice issue and how he conducted himself was not appreciated. I would turn a blind in past comments he would make about other customers, but today he really was disrespectful where his business ethics and integrity I cannot support. Unfortunate but be cautious, buyer beware. I just bought my 2nd bass from this store, awesome service and pricing...very respectful pricing:)

Great unpretentious store, with a varied selection and helpful staff. I've dealt with Randy for…read moreyears, he'll treat you right. His guitar guy Clayton is awesome, the best around and a great place for lessons. This is the way a music store should be. Great prices too..

I was very impressed with the knowledge and enthusiasm that Will Bright brings to his work. He did…read morea refurbishment and set up for my first guitar a 1964 Kay Galaxie as well as recoiling a corroded pick up for my 1966 Fender Mustang. Amazing job! Thanks so much for taking care of my babies.

Will did a setup on my new MIM Fender Jaguar, which was less than stellar from the factory. It's a…read morenotoriously finicky model, and can be hard to dial in. The before and after difference is dramatic. It's now a pleasure to play, with low action, smooth frets, and a proper bridge height/radius, among other improvements. Smooth communication, fair prices, and a quick turnaround too. Nothing against the big box places, but Will's shop is clearly the workspace of a very talented technician and artisan. Highly recommended.

brought my sadly bruised guitar here for a tune up 40…read moredollars and less than 24 hours later my guitar is very happy and so am i thanks BONERATTLE!!!

I've made a purchase and wanted to say I'm not at all happy with the service…read more I bought a small 40$ harmonica. I asked the gentleman if it was definitely a C major harmonica, which he assuredly confirmed. Went home and immediately noticed one of the scales was incomplete, therefore making it unusable for me. The F note was missing for one of the 2 scales. That was by design, of course, but what was not - was the gentleman not letting me know before the purchase that it was not a full C major scale. I didn't see the accompanying flyer either, because I bought a new one, not the one I saw on the counter. Going back the next day he was unfriendly, and refused to offer a refund, because "i had already blown into the harmonica". That to me is just an excuse to refuse the refund, because modern day sanitization. would have easily solved that. It's not the price tag that bothers me, but having been deceived and having received poor customer service does. Wrote them an email, but never heard back. Avoid this shop unless you really need their services.