I waited almost 3 months to get an appointment with Dr. Heather Auld. On the day of the appointment…read moreI waited again. They were all very pleasant & I was ushered in to see the nurse who kindly informed me that the doctor no longer practiced functional medicine. The doctor herself also came and explained that she is also a gynecologist is is now concentrating on that side of her practice. She should remove all mention of functional medicine from her advertisements as you cannot get that care from her. She did not charge for the visit but I was extremely disappointed and had wasted a lot of time waiting to see her. I could have used that time to try & find a practicing Functional medical doctor, so if you're looking for a Functional Medical Doctor she is not the one you want.!!!

I have issues with my progesterone levels and was having something I would call "yeariods" because…read moreI was having my period almost every day for two years. After my visit with doctor Auld she told me to take Vitex every capsules and my problem was resolved within two days after two long years of trying different doctors. She has backed up research on supplements she recommends and is very knowledgeable. I know that ever since they started taking insurance it has been a bit more difficult to see Dr. Auld for more than a few minutes since she has so many more clients to handle. Overall, her practice is of high value to people like me with complicated issues that other OBGYN offices were not able to figure out. Her integrative medicine approach is what makes her different than other gynecologists.

The first review I wrote wasn't great because I was distressed after my procedure. I thought Dr…read more Dahl should have followed up with a phone call or something, immediately following the procedure, because it didn't work for me, but she was unreachable. I realize that Dr. Dahl is the best urologist in town and really knows what she's doing, and because she is in very high demand, she's not able to provide more appointments. My situation was dire after my procedure and her RN was able to help until my follow-up appointment, *months* later. I'm still glad I was able to see her. I voiced my concerns, and my reaction to her procedure.

I have been a patient at this practice for nearly 20 years, and unfortunately what once felt like…read morepatient-centered care now feels more like a cash generator. At my recent visit, I was automatically prompted to complete what appeared to be a routine "mental wellness" screening during check-in. I later discovered it was billed separately to my insurance and was not covered, leaving me responsible for the charge. When I disputed it, I was told it was "routine." My concern is not the screening itself, but the lack of transparency that it would result in a separate billable service and potential out-of-pocket cost. If it is routine and billable, patients should be clearly informed upfront. It is disappointing to feel that standard check-in procedures are being used to generate additional revenue without meaningful disclosure. After nearly two decades as a loyal patient, this experience has eroded my trust, and as a result, I will be leaving the practice. I encourage patients to ask questions about every form they are asked to complete and whether it may result in separate charges.

The doctor itself are amazing and the front desk, I've never had an issue with either. But I have…read morebeen having issues billing department and I would send messages through my chart and it takes 4 to 7 days to answer which was a bit frustrating, what really made me realize that they have no organization or professionalism, the fact that I've been told by numerous doctors and staff that I should schedule a birthing tour but it is by appointment only so that I would have to call Monday through Friday to make sure that there is an appointment made and available, I've called and I was actually informed that they don't do appointments that I have to call the day of and see if they have anything available which is just not what the website or the staff told me so it's a little bit frustrating. It would make more sense to make an appointment and if an emergency occurred where they don't have enough staff or rooms that they would call and that is when they can cancel or reschedule but to not make an appointment at all after the website and the doctor said that is just having me run in circles and making me doubt that this is a good place to have my baby.

Very frustrated with the way this office handles scheduling and communication. I made an…read moreappointment weeks ago for August 6th. Without getting my permission, the office canceled it and reassigned me to a different provider -- leaving just one voicemail, no follow-up, and no discussion. I had specifically requested a certain doctor and made that clear from the beginning. When I called back and declined the switch, they said I'd be added to the waiting list. Weeks passed with no updates. Then they finally called yesterday saying the schedule had just opened -- but today, less than 24 hours later, I was told she's completely booked until October. The receptionist even admitted her calendar had been open for weeks. The lack of communication, disregard for patient preferences, and poor scheduling process are really unacceptable. Patients deserve better organization and respect from an OBGYN office.

The staff here we're very helpful and they did not judge my decisions. The Doctor was very…read moreprofessional. I would recommend this place.

Was never updated about my test results and went over 1 month without any contact from a provider…read more Even if you show up on time for an appointment, you will wait 2+ hours to see anyone. When I went to demand my patient record, all the receptionist said was "I'm sorry". They did not care about me and only seemed to care about billing my insurance.

From the owner: We are delighted to welcome you to our women's health clinic, where we have dedicated ourselves to…read moreproviding the highest quality medical care for more than two decades. Our extensive range of services and procedures are crafted to support your overall well-being and health. Our team takes great pride in offering innovative technology and exceptional service to our patients, all in a personalized, friendly, and professional environment. We understand how important it is to feel your best, and we are committed to helping you achieve that. Looking forward to serving you soon.

Dr. Shah, delivered all of my three children and I couldn't ask for a better, more understanding…read moreand compassionate doctor

I had a very negative experience with Dr. Bipin Shah. When he asked if we had any questions, I…read morewanted to share my birth plan with him. I started off by telling him that I have a doula that will be attending me at the hospital and he said he generally does not like doulas and if they try to interfere with anything he wants to do then he will send them out. He then interrupted me while I was saying that a part of my birth plan is that I want to be treated with compassion and respect instead of like a procedure. He said, "Can you just talk to me about what concerns the doctor and not the nurses?" ....as if treating his new patient well does not apply to him. I desire to have a natural birth and my requests were not extreme. He seemed to rush along the appointment like he did not have time for us and when there were things I said that he did not like he was very rude about it. This whole time I was sitting there, vulnerable, wearing only a gown, because the nurse told me that he was going to do a "full check-up". During my experiences with doctors, usually they explain what they are going to do and why. But after our terrible conversation where I felt no respect, he just tells me to lay down. He did a breast exam in which I felt very uncomfortable and in which it seemed completely unnecessary for him to have to touch my bare skin. And then he asked me to spread my legs and I had no idea if he was going to do a pap smear or check my cervix (which was completely unnecessary at 31 weeks and I had explained in our terrible conversation that I did not want my cervix checked all the time in the weeks leading up to the birth). So I sat up before he tried anything and said, "What are we doing and why are we doing this?" I said this very calmly. And then he said, "I just have to do this!" And I said, "Well I don't want to do this." He raised his voice and said, "It seems you guys want to do a lot of things I don't want to do and you don't want to do a lot of things I want to do, so maybe you should go find someone else!" It was super awkward and he abruptly left and we left the office with all of the nurses looking at us awkwardly. My husband said afterwards that he reinforced all negative stereotypes of uncaring doctors and that he was a jerk and never wanted to go back again. It was so hard for me to get my mind off of that appointment. I felt he had his own agenda, he was invasive, he had a quick temper, and he did not care about my preferences but rather spoke to me like I did not know anything and that he was going to do whatever he wanted during the birthing process. If he were the one to deliver my baby, I am sure my body would tense up because it did not feel comfortable with his presence in the room. I am so disappointed that this was my experience and I genuinely hope that he changes for the better so that he can treat future patients with compassion and respect.

Dr. Ebbenger is literally the worst doctor I've ever had in my entire life. He came in with a total…read moreknow it all attitude, told us over and over that he knows exactly what he's doing and that all the other doctors I've talked to wee completely wrong, just a full know it all who genuinely knows NOTHING about what can happen with birth control and is just completely stuck in his old ways. No doctor has ever made me feel so uncomfortable and just overall I no longer will ever trust a male gyno. It makes sense why he was available he's the worst doctor ever, just a downright ass